Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Steel Black.
  • Left. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Steel Black.
  • Alt View 11. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Steel Black.
  • Alt View 12. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Steel Black.

DualShock 4 Wireless Controller for Sony PlayStation 4 - Steel Black

Model:
3002837
SKU:
6200232
Highly rated by customers for:
Your price for this item is $64.99

Customer reviews

Rating 4.8 out of 5 stars with 65441 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 462 Showing 9,221-9,240 of 65,440 reviews
  • Pros mentioned:
    Battery life

    Reliable Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a good charge, very responsive to commands. Replacements for OEM controllers that saw a lot of hard use!

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great controller

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, 2nd controller I ever bought for my ps4 that I've owned for 8 years

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great controller

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, 2nd controller I ever bought for my ps4 that I've owned for 8 years

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Midnight Blue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    PS4 controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to play with the PS4 controller with my PS 4

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great Controller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item purchased as a gift for my teenage son. Such a cool looking controlller.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Magma (red)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Dual shock Sony name brand is the way to go!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    name brand is always the best controller around, responsive and great battery life for the die hard gamer

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    E

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    E-waste, new design, detachable analog stick modules, better analog sticks, no sticks design

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Magma (red)

    I would recommend this to a friend
  • Pros mentioned:
    Design

    The best controller made.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is very ergonomic with a solid high quality build. I play games via Steam on my PC and this controller is compatible with it!

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a controller. Get the Sony, it's the one and only. The fake ones will never match the quality and feel.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Glacier White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Awesome Add-On or Replacement Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement controller for me. I was raging and lightly tossed my controller on the ground. This is a great replacement and works just as well as the original.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Best Controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes the best products! I have been using these controllers for about 20 years and they last a long time!

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend

  • The udated controller is better!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original ps4 controller had a problem w/ the rubber on the joystiq wearing off and tearing. They have fix this one, glaring problem on an otherwise perfect controller!

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Wave Blue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Needed another controller - happy i got this one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is just like the one that comes with the PS4. We needed it for having 2 players. Reasonably priced and works well. Glad we got it.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Red controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Red ps4 controller works like the regular black one just more colorful

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Magma (red)

    I would recommend this to a friend

  • Awesome controller!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a great throwback to the original ps1 system. As with all ps4 controllers the feel is great and the sticks feel better than the original controllers.

    This review is from Sony - 20th Anniversary Edition DUALSHOCK 4 Wireless Controller for PlayStation 4 - Gray

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    I love the ps4 controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i love it its the best controller on the market

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller to replace a broken unit. The red color choice was great choice.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Magma (red)

    I would recommend this to a friend

  • great controller

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good controller,just like the real ones because it is

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Magma (red)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Play station 4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great 90 reflow works great every time I use it constantly working constantly recharged perfect gift

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Midnight Blue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great purchase!!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my boyfriend. He loves it!!! Great buy and great price

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend
Page 462, Showing 9,221-9,240 of 65,440 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.