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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64703 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 64,702 reviews
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much. It’s great and easy to use and feels good in hands

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new controller works very well with the new system and I would use this without hesitation it connects and integrates almost flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller for another player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is really high quality. It also matches the exact color in the picture and was more than what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Red Crystal PS4 Controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this during Black Friday for my son while it was on sale for $39.99. Great price, My son loves the fact it's see-through also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product. Love the Haptic feedback.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this controller, charges pretty quickly, and holds that charge through hours of game play. The haptic feedback creates a additional level of immersion during gameplay, and the button/trigger layout feels intuitive. My first Dualshock 4 wireless controller only lasted 6 months before I noticed functionality issues. I rarely purchase insurance, but this is a product where I would recommend picking a Bestbuy insurance plan along with your purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of the older generation PS4 controller conk out on me and needed a replacement. This newer offering is a little sleeker than its predecessor, including an added LED at the top of the touchpad and (what feels like) a better ergonomic design on the grips. I noticed faster inputs on my first playthrough of some games I was running, which is especially helpful on fighters. That might have just been the old controller malfunctioning or this one just has better gameplay. Whichever, I'm more than happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good item, working perfect, easy to use, no problem at all

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid controller, don’t bother with fakes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up to replace an original PS4 controller that was showing some less than optimal battery life. After searching online for Dualshocks I was surprised to find that bootlegs are flooding the market. I grabbed this from Best Buy so there was no chance that a bootleg end up on my doorstep. The DualShock 4 worked perfectly right out of the box and has great battery life. You can’t beat the real thing, highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Perfect in many ways

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grip and feel on this controller the color looks similar to the other red old dual shock controller but it was well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    For the nephew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my nephew to keep at my house. He always forget his remote controller at home. He loves the color. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Navy close

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color that ive been wanting. The battery life on this one is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Super Cool Looking Camo PS4 Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so cool looking with all of the quality and durability that is known with Sony PS4 controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good controller. I like it much better than the regular black version. I will buy another one when I need one more controller next time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a second controller for my PS4 Pro console. This synch'd right away with my system and worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality second PS4 controller. It feels nicer than the one that came with the console.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color and controller! I ordered it online one night and the next day I picked it up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Had it for 3 years

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last control i bought from somewhere else said it was also a playstation control broke in 6 months and i bought this one and have had it for over 3 year and still works great.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Magma is easier to see at night

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't think much of the magma controller being that much different other than its color but I noticed a slight weight difference between the original stock controller and this one. Only thing I can assume is maybe it's due to the vibration motors inside the controller. Not that much of a difference but it's there. I Like the color too its easier to distinguish the new controller from an older one and I like to designate specific controllers when I have guest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    productDualShock 4 Wireless Controller for Sony PlayStation 4 - Glacier White

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great camo controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Everything works great. Had not a single problem with it. Battery life on it is great

    I would recommend this to a friend