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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64702 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 64,701 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Still great and in Red!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is still great. My son still prefers this controller and in red.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller there is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't get better than the Dual Shock 4. The grip and feel is perfection. I can't think of anything that needs improving. Maybe a longer lasting battery. Works great on the PC too. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is a classic. Came in pristine condition and with my membership if it breaks I can come in for a new one

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Sony dual shock controller for PlayStation 4.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and works as it should. I had a difficult time finding one but bestbuy came through for me. Love the red color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller no issues. Works perfectly for the ps4.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Sony PS4 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony PS4 controller. Purchased for a second controller. Works great and the alternate color is good to tell between the original controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Like The Factory Original but Silver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like the new one that came with the PS4. Very pleased with it. We needed an extra remote and having another color makes it easy to remember which one needs to be charged after use etc.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    High Quality Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with the quality of this controller. It is comfortable to hold and play games with. The battery life seems to be better than my older PS4 controller. Overall I recommend this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Must have a 2nd stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised at the price tag that the console doesn't come with a second controller. They are overpriced but necessary. The quality of the PS4 controller is great compared to previous generations or the XBOne controller IMHO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first encountered the DualShock 4 controller when I was playing on my PS4 and it was great. Lightweight, great response time, love the LEDs that change colors , touchpad is also good and triggers are responsive enough for feedback. Now I switched back to PC gaming and this is great. I'm running it with "DS4Windows" which is a 3rd party app to make the DS4 controller work on Windows. It's great! you can use it either wired or wireless and charge from PC with the micro-usb cable it comes with. I played WWE 2k18, NBA2k18, COD: WWII, and South Park with it. So far- great! Highly recommend if you use controllers for PC gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PS4 controller, the grip and feel when playing is superb. The magma red color is pleasing to he eyes. I'd recommend it if you are looking for a buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Mr Carlos Rodriguez

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy for use, beautiful white color, great quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Much better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of the original controllers that Sony made for the PS4, and I have to say the newer one, this model, is so much better. It feels better in the hands to use and the battery lasts much longer.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    New controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Like the color the most though

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Best controllers out there

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still using this everyday and looks as new as ever! Was thinking the white might show more grime but nah, it's fine. Just don't be messy with it. :)

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and the durability of this controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great design and works good!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Presentation/Availability: Product was well packaged with no broken/opened box. There weren’t many available at the store (maybe 2 remained). Performance: It does exactly what I needed from this device. I purchase this control to replace another. The design is very cool for kids and/or adults. Everything works perfectly and is an original Sony product/control. The kids love the design!!! Customer service: EXCELLENT customer service. I was greeted by an employee as soon as I walked through the door. Then other employee asked what I needed. He had strong knowledge of what I was looking for and helped me to get to the right area for getting my product, which I did quickly. THANK YOU!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's the perfect one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly for playing my steam games uwu

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Two is One and One is None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to have a second controller. You never know when a friend what's to play....or you play so long you run your battery down on your primary controller! Feels good in hands, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He worked 10/10, now I can play quietly. It charges perfectly and is 100%.

    I would recommend this to a friend