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Customer reviews

Rating 4.8 out of 5 stars with 64699 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 64,698 reviews
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is easy to use and sits comfortably in the hand. The battery also lasts for a good while

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wireless controller for sony playstation 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good. It is used all the time every day through out the day by my children and grand children. I plan to purchase more products from your company. The service in the store was excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    No stick drift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several controllers but the last regular controller i brought feels very different than the ones that came with the console i haven't had no stick drift with this controller

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what it is, a replacement controller and works as expected. Nice color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controllers

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive never had a problem after buying a mew controller for my ps4 and when buying the warranty it makes it that much safer to know that this controller will be alright, or even get a replacement

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use and hours of fun. Definitely worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Much better product than the original PS4 Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better Battery More Premium feel New front facing light Looks better.. What more do you need?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite controller work well with the computer. Get the warranty from Best Buy it help

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony PS4 replacement controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!!! These things take a pretty good beating over the years if they fall off the bed or thrown against the wall (by accident). I tried repairing my original one but figured I got enough use out of it and went with a new one instead. I’m still waiting to get the PS5, whenever that may be. So for now a new controller is the ticket.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    High Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very easy to be held in my hands and has useful shape. In addition to the quality since it was made by Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    What’s better than red

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller!!...and the color is my favorite!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Its a great controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great controller. My nephews, husband, and brother in law all have multiple controllers. So i originally ordered this because many family and friends have this controller and I've used it many times with great feedback and no issues. I'm giving a 4 star because the one I ordered started lagging by the second week. Otherwise this is definitely a 5 star.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Excellent and looks cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another well-designed and awesome PS4 controller. I wasn't sure about the blue color at first, but it does look cool.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ole faithful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dualshock 4 is a testimony to an era of great gaming, and it was trusty steed. Tried and true this controller and it’s design holds up wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Happy kid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller for my brother. He loves the camo look and smooth feel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I got exactly what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device synced up right away and it worked great. I like the fact that it came with a rechargeable battery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Very Good Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The white controller has a very nice look to it and goes great with the white Ps4. Compared to the Ps3 controller, it fits better in your hands. I havent had any problems with the grip, buttons jamming, or the controller breaking, so thats all great. The controller is easily charged as well. Over all its a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great color!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect and the color is what I wanted. I would buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something i bought for my grandson and he loved it he pick the color and the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greatest customer service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as always! Best buy makes it so much easier to buy them, and whenever there are issues with it, they always honor the warranty without Question. Love it!!

    I would recommend this to a friend