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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 65647 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the DualShock 4 Wireless Controller's color options, build quality, and ease of use. Many appreciate its comfortable design and reliable wireless functionality, along with the improved battery life. Positive feedback also highlights the controller's feel and grip. While some users have reported stick drift, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 65,646 reviews
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Competitive FPS Gaming Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is the best controller I've ever used. I use this controller daily and get vwry little stick drift after a year but that doesn't bother me at all since my character is always moving in game but thats besides the point. If you wanna play competitive fps gaming this is definitely a go to since its easy to master the claw style and you can overclock this baby on pc or laptop to half a millisecond delay so basically the input lag is dead serious. Definitely consider this controller for competitive gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy + PS4 + Klarna = CODM Greatness!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuine controller, works great! I actually got this replacement to play Call of Duty Mobile on my iPad and it's worth the investment. They also let me purchase on a plan with Klarna, so it was very convenient. Thanks BB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in perfect!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered two of these a while back for my old PS4 just in case they stop printing soon and they work great no issues since testing them. I got mine open box and they looked brand so I'm extremely satisfied. They were shipped well too no broken boxes and no scuffs on them either. Highly recommend picking some up if you own a PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got blue berry, as that's honestly my favorite color. The color itself matches website images, the size of the controller is basically ta same as Sony's.. feel on the hands and etc. It does have a light bar, on top of touch pad as well, that's different from Sony which is only the back. When charging it does the glow etc. So it's good built quality when it comes to like controller itself, matches description.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Rainbow Lights and Long Battery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several of these, this exact version satisfies every need I'd ever have in a game remote, and is essentially perfect. It plays sound directly through the remote speaker, has a long battery life, and the color of the controller's light even changes to any hue of the rainbow if like, your gun in the game is green or pink or something, which is really cool. Not just the boring red and blue p1 and p2 options. I own two of these and if I needed to keep getting replacements, I'd definitely get them through this Best Buy site, price and warranty wise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Great Addition to Any PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to play a number of games on my PC. The DualShock is small and may require one to adjust to the size (I have large hands). It is easy to charge as many probably have at least 2 micro-usb cables and it can be charged via a laptop or desktop computer. I am quite pleased with the DualShock and recommend it to anyone who desires the flexibility to play any game on their PC.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PS 4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming controllerwith easy grip and sleek design. Definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Dual Shock 4 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was extremely easy to pair with the console. The controller has the right amount of grip that keeps it from sliding out of your hand. Very happy to be able to pick it up the same day which limited downtime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and easy to hold. Works on PC Steam as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Best Controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, well packaged, fast shipping! I am happy they still have new PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasts super long before stick drift. High quality and personally like these over the dual sense

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Fast use for controller gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller easy to connect and better than my other controllers would recommend to other for the gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boys love the color. They say the controller works great!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. Cool color. Still works perfect a year later!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Cool Camo Pattern!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design of the Dualshock 4. Big improvement in regards to function. The two sticks are con caved, so your thumbs don't slip off. So when I'm shooting up your tail end in multiplayer, you'll be crying to your mommy!!!! Yeah this controller made me that GOOD! and it makes me look even better....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great. It doesn’t break easily and it is easy to use and control.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Brings back Awesome Memories!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome! The feel for it is natural, simply feels like it belongs in you hands. Also who wouldn't want to have a new controller that looks very similar to the old PS1 contoller. That is the main reason why I bought it. I'm not disappointed, it is awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, its well built, fits all hand sizes and is easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a PS4 controller, so yay it works with my PS4. The main thing I'm excited about with this is every controller I've ever had ends up with a sideways drift. I bought the best guy warranty on this one, so in theory when it develops that I can take it in they will try to fix it and if they can't they'll give me a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other controller broke and this one works better and I like the print!

    I would recommend this to a friend
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