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Customer reviews

Rating 4.8 out of 5 stars with 64701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 64,700 reviews
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson said it was the best gift ever. Will purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied customePs4 dualshock wireless controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase online as a replacement for my son's previous controller. After reading reviews & comparing prices. Item was ready 4pickup within 1hr of online purchase. My son is very satified w/ this controller & has had zero issues w/ it. Was money well spent!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Never had any issues from purchase to shipping and how it works! So overall happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i needed to buy this as a replacement to my older controller that came with the 1st gen ps4. the color is great and the light bar in the touch pad is a great feature as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my teenage son for his birthday and he totally loves it. He plays with this controller all the time and says he loves the feel of it and how easy it is to handle. Couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Contoller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great! It charges well and works as is expected!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller but battery life could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony controller has great responsiveness and quality to the product. It works flawlessly as a wireless controller. Its easy on the wrists and lightweight. The biggest issue that I have with this controller is the battery life. I live in a house with multiple people and the controllers die after a few hours of use. I bought a control stand to help alleviate this issue but when playing multiplier games, it is still limited on amount of time you can actually play it without a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and top notch products. Very happy with best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready for two player split screen.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy new original Sony. Perfect. No more sticky buttons. Mo more system messages saying your product may not be genuine Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play Station Remote Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my husbands favorite color so I had to get it for him. Works great! Haven’t had any issues although I think he likes to blame the remote when he loses on Call of Duty. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    I Game All Day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this control. I game all day with this control. I originally bought it for my husband for Christmas but I really bought it for myself. I love the color and it handles like the original black controls. No issues unlike the PS3 color controllers!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Controller, Wait for lower prices

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight forward product that works well to this day. Best Buy price matched NewEgg so I got it at a decent price. I would wait until they're $40 before buying a new one (unless you absolutely have to)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does what it’s supposed to do

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after my original PlayStation controller, broke very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS 4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original PS 4 Controller, excellent quality. Perfect for a great game day

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great investment!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great investment. These other controllers that i purchased is not the same when you buy a Sony controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me say this item was price matched. Works well. Excellent for kids to handle as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Classic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. Sold my PS4 pro with all my controllers when I got the ps5. Had VR and the ps5 controllers don’t really work with it. So had to buy a new PS4 one :|

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    White PS4 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this white PS4 controller - functionality is no different than the black ones, but goes beautifully with my white PS4. To my surprise, it really doesn't get as dirty as I originally thought it would. Thought for sure I'd be wiping it down between gaming sessions, but...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller never lets you down.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids broke the original PS4 controller that came with my console that I bought 7 years ago, it really lasted until my kids got to it. Needed a replacement and got it quick from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Playstation

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son, he loves it and its still going strong.

    I would recommend this to a friend