Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 64701 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 391 Showing 7,801-7,820 of 64,700 reviews
  • Pros mentioned:
    Color, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love It!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color controller and works great! Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great as expected!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story short, it’s a ps4 controller. It connects easily as it should, and it can handle gamer rages. Would not recommend using as a baseball.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DualShock 4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a birthday gift for my grandson. He loved it! Great quality for the price. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. I much prefer playstation over Xbox controller. I like the battery life on this. It charges pretty fast also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Cool Exclusive, Still a DS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a pretty cool change of pace considering not many retailers in NA have a crystal DS4, save the Blue Crystal at Wally World. Looks cool, performs with the same tolerances of the other DS4s, but it's just a fancier shell on the same lightbar controllers that are around elsewhere, but sitting at the top end of the price market.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Love the green camouflage. Awesomeness

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Constantly gonna replace

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working now and the warranty was up on November 24,2024 We barely used them and now have to spend over $160 to get both controllers as they both stopped working because of the analog drift problem they are know for

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new controller for a long time as my L2 has been selectively responsive according to its mood. It was a simple purchase for $40 during the weekend of Black Friday.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great PS4 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for Playstation 4. Has a nice design and gives you a more customized look from the basic controller. Great if you take it anywhere and don't want to mix it up with anyone else.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camo colors. Love this controller. Easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Controllers wear out too fast. Very expensive!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers continue to wear out way too fast. I'm on my 4th one in 4 years and I'm a married adult who plays when I have time. I can only imagine how many are replaced by kids who constantly play. Such an expensive product should have better quality built into it. Everyone I know seems to have the same issue for years and years for PS4, the analog thumbsticks go out and they start pulling up/down without you even touching it. Some sort of better warranty should come with these controllers. Hope there is a solution. I've now spent more on controllers than I did for the PS4 on a Black Friday deal for $200.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, it is a Sony DualShock controller for the PS4. Good controller, no complaints, works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and awesome Service. I ordered through the app and got my buy ASAP.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps 4 Controller

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there are cheaper knock offs out there but just pay the full price. Less headache later.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just what I wanted. Thanks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted. Great price. Fast shipping. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controllers EVER!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One controller came with my Play Station...I had to have another one...So much easier when playing with someone, not having to pass it back and forth...WIRELESS IS AWESOME !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great replacement for OE

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly out of the box. My kids havent had any issues using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new wireless controller. It is a must to have when the grandchildren are over and I like that there are no short cords to contend with. Great buying choice here.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really Good Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is incredible! The quality is amazing and it works really well to! No kidding! It was really worth the price( even though it is kinda expensive), and I recommend this to all!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable ps4 controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a shortage of controllers for a while but luckily Best Buy had a few in stock. This controller works great and looks fresh too.

    I would recommend this to a friend