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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64708 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 476 Showing 9,501-9,520 of 64,707 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    much better than earlier PS models!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These remotes seem to keep their integrity better than previous ones, so we love it! We have kids that aren't exactly gentle with them, but they've held up well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love The PS4 Original

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the grandchildren to play. These controllers really stand up to a couple of active grandchildren.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the same great quality controller that came with my ps4. Only remarks and warning DO NOT SPILL ANYTHING ON THESE REMOTES! you cannot open them and clean them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice lol

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    controller came in perfect condition. overall very satisfied with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just started gaming and I love the look and feel of this controller. It makes the games feel so realistic and I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Controller ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is always a pleasure to have especially new out the box.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controllers good for replacing my old controllers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 12yr old son and he loves it. Haven't had any problems with it yet. Good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried a “generic” controller but found PS controller to be better quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works, enough said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works with my PS4 and that is all I care about for this. PS4 controllers just seem way mor solid than PS3 controllers. Also, this works with my computer as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic PS4 controller, great replacement for the original controller or for a spare controller. Holds charge longer than my original controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well so far, haven't had any issues with analog drift, have nothing to complain about.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new controller for my PS4 and found this one very attractive! Nice color scheme and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Steele

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves it's purpose. Got price match and warranty again. Love that I can get a replacement every two years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dualshock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its does what i need it to do cant complain about it really

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Product Great this bb not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was great but this bb sucked. They had 1 controller that was a floor model. So much for the other 8 or so colors

    I would recommend this to a friend
  • Cons mentioned:
    Included accessories

    Rated 4 out of 5 stars

    Replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement for my broken controller. I love that this was in stock. I do wish there had been a cord in with it or that I could purchase one so I could sync it easier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Epic customer service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epic customer service and great product…thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Controler

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any issues with this controler yet seems like a good controller to play with no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OG classic controller is always a hit never a miss. lasts a long time before breaking.

    I would recommend this to a friend