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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64711 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 589 Showing 11,761-11,780 of 64,710 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality, durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally had to replace one of our PS4 controllers after 3+ years of hard use...Well made, durable, even when dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very durable, we bought four of these 3 years ago and have only had to replace one because it wouldn't charge anymore

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DualShock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same with the other I bought. Works well, just needed more with more kids playing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always a solid purchase.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony products are always good, so don’t expect anything different with this! Great buy!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good controller, why different price??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swapped for this working controller. My question it's to you Best Buy... Why are ALL controllers $5 more if they are not black? Other stores offer same price$60 across the board? I didn't buy from them because I'm loyal, but one of these days ...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has always done a good job with their controllers, and the dual shock 4 is no exception. This works great and is very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote my son love how the remote works really great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ps4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice controller ps4 to replace broken one so i can play my game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good looking controller. Glacier white and works very smoothly. Just very expensive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Wireless Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a gift for Christmas. Works great and children have played with the new play station nonstop. No cords to worry about.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. It's a playstation controller. Does what it's supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cnt say no more i would definitely recommend a friend to best buys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controllers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a second controller and I really like the feel of these and they have dual-shock and the controller lights up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    CONTROLLER WORKS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a third controller as I have four boys and three want to play games together. Works especially good on family games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The head set works really well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy Playing the game, with my family and frends. I have hopes of taking the game to school some day and start a club for school. The head set allows me to listen with great enjoyment, and I fine that the quality of them will last a ife time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few of these controllers in the past and one finally wore out after a few years. This replacement works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gamma review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent unit- it holds up to my sons actions therefore I wuld recommend it to al

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice. Love how the red looks. Feels a lot more different from when I first purchased the PS4 remote when it came out.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing crazy standard robust ps4 controller! The red looks really good in person

    I would recommend this to a friend
  • Cons mentioned:
    Included accessories

    Rated 5 out of 5 stars

    Get What Your Pay for...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller work fine. I was surprise to find that it didn't come the USB cord to charger it. The cord is sold separately.

    I would recommend this to a friend