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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8261 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are positive about the Airwrap Multi-Styler's ease of use, styling capabilities, and time-saving drying features, with many praising the multiple attachments. However, customers are negative about the high price point, and some express concerns regarding curl hold and the product's longevity. Several users found the device to be heavy. While some users found the styling process easy, others found it challenging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 8,261 reviews
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! I purchased the first generation in 2020 and while it still works I decided to upgrade and am not disappointed. I use the old one for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Attachments
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this is very expensive, my wife loves it. We also have the supersonic hair dryer and this doesn’t replace it but is a perfect compliment. Plenty of attachments to do just about anything.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The Dyson Airwrap: A Rollercoaster of Emotions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying that the Dyson Airwrap is an amazing styling tool when it works. My wife was thrilled when she received it as a gift, and the first few uses yielded beautiful results. However, our excitement quickly turned to frustration when the Airwrap suddenly stopped working on the fourth use. We were out of town, but thankfully, Dyson's customer service was friendly and helpful over the phone. The representative walked me through troubleshooting steps, but when that didn't work, he insisted on a video conference to watch me repeat the process. While I understand the need for thoroughness, it felt a bit excessive and inconvenient. The real disappointment came when the representative informed us that we would have to return the defective unit before they would send a replacement. Considering the high price of the Airwrap (nearly $500), I was shocked that they wouldn't expedite the process to ensure customer satisfaction. We were left without a working product for an entire month, which was unacceptable. Thankfully, the replacement unit finally arrived and has been working well so far. However, the initial experience left a sour taste in our mouths. While the Airwrap is undoubtedly a great product when it functions properly, the lack of urgency and customer-centric solutions from Dyson during our time of need was disappointing. Overall, I would recommend the Dyson Airwrap with caution. It's a fantastic styling tool, but be prepared for potential hiccups and a less-than-ideal customer service experience if you encounter any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome styling system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best styling system I have ever owned. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Run don’t walk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I have ever purchased. All in one; it’s so convenient. You do not have to blow dry your hair all the way (leave it damp) to curl your hair. I believe it to be more healthy too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Does not get as hot as other devices. This is great for wavy to straight hair.

    I would recommend this to a friend
  • Cons mentioned:
    Curl hold

    Rated 5 out of 5 stars

    Best Gift Ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been wanting this for a few years now but couldn’t justify paying so much for a hair tool! After seeing me eyeing it for so long my husband surprised me with it & let me tell you I’m so glad that he did! I use this everyday & it has replaced every hair tool I own. There is a littl bit of a learning curve with the curling part but after a bit you get the hang of it. Honestly I wish i could go back in time & let my old self know how much its truly worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimate hair tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hair tool. Does everything I hoped it could and then some! Can't recommend this enough.

    I would recommend this to a friend
  • Pros mentioned:
    Hair styling

    Rated 5 out of 5 stars

    Great salon styling results!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product because I have medium, thick curly hair and it doesn't look the same everyday. I needed to something to tame it and style it easily. Using this has cut my time in styling I’m half and it’s so easy! It comes with a hair dryer attachment which you use to rough dry your hair. I thought this was perfect since it’s not another hair dryer that damages your hair it uses the dyson technology with not a lot of heat. My favorite attachment is the blow dry. It makes my hair look so smooth and shiny !! It also has a straightening hair attachment which cuts my styling time in half. Definitely recommend this is you want to start styling your hair with more ease and will do it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom's always deserve the best gifts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present for my mother, but judging how my wife loved her Dyson, I'm 100% sure she will absolutely love using hers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hair tool the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yea, dows what its meant for and all that good stuff. Only gripe isbthe orice tag but itndows its function soo soo well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid and reliable.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses this daily and has had this product for about 3 years already. She hasn’t had any issues with the use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife she loves this thing. All of her friends do too. My buddy is mad because his wife wants one now. Funny stuff

    I would recommend this to a friend
  • Pros mentioned:
    Drying time

    Rated 5 out of 5 stars

    expensive but so worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy this due to the cost, but with best buy's 90 day money back guarantee, I bit the bullet. I LOVE the curling attachments. It has a learning curve, but the results are amazing. My hair used to never hold curls without 2 cans of hairspray - but this holds and looks natural and amazing. Honestly I barely use any of the other attachments. Many people will say "it takes 30 minutes" - but it both dries AND styles in that time. Only thing that is not great is if you have long hair, you can't do large sections at a time. I ended up buying the longer barrels on dyson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for natural hair!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love! I wasn’t sure this would work for my natural hair but it does a fantastic job. My daughter has naturally curly and I have coarse hair and I love that it seamless handles both of our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson is hands down the best hair tool I have ever owned. As a licensed cosmetologist this is my go-to tool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! You got to get a hang of it but after that it’s so easy! Definitely worth the purchase. My hair is wavy and works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, it works so well and good with my hair. Love this product and strongly recommend buying it. Every girl/women should own it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it! Sooo worth it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have fine shoulder length hair and this is the only thing I’ve used that actually kept a curl in my hair. So happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been with it 2 months and I love it!! In 10 minutes I have my hair dry and ready to leave!

    I would recommend this to a friend