Customer Ratings & Reviews
- Model:
- 310731-01
- SKU:
- 6284230
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Airwrap Multi-Styler's ease of use, styling capabilities, and time-saving drying features, with many praising the multiple attachments. However, customers are negative about the high price point, and some express concerns regarding curl hold and the product's longevity. Several users found the device to be heavy. While some users found the styling process easy, others found it challenging.
This summary was generated by AI based on customer reviews.
Wonderful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing can compete with the Dyson Air Wrap really it’s always going to be the best. It dries my hair so fast and curls it so pretty. It’s a learning process but once you get there it’s so pretty.
I would recommend this to a friendSo quick and easy to use!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best hair tool I’ve ever owned! It curls my hair and dries all at the same time! Jumping out of the shower and being able to curl without drying first is amazing - cuts styling time big time!
I would recommend this to a friendDyson to the moon!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson will never let you down. They know their stuff. You just have to pay little extra to own one. You won't regret it because it is that good. Great customer service, give them a call and they will assist you as best as they can.
I would recommend this to a friend- Pros mentioned:Hair styling
Very Good Hair Styler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend likes it alot. She can straighten her curly hair or make more curls
I would recommend this to a friend Online order fail
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this product online. UPS delivered to a different address. UPS ran an investigation and determined that in fact it wasn't delivered to my address and referred the claim back to the sender (bestbuy). It has been almost a month and I have not gotten a replacement or refund. Every time I call into customer service, they give me the run around. UNACCEPTABLE! terrible experience.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Daniel,
thank you for sharing your response with us. We have reviewed your concern regarding experiencing issue with the order for your Dyson Airwrap Multi-Styler Complete Long. We do apologize for the inconvenience and understand how you must have felt. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Sahil
Dyson Customer Support.
- Pros mentioned:Ease of use
Hair length
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a girl who does her hair on the daily basis. So after watching so many videos on this I fell I love. How easy it was to used n get great hairstyles. I got it for both my daughter and I. We both had long hair past our waist and it only tangled it up. Guessing it’s not for long hair
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
While we are glad to hear that you found it easy to use, we're sorry that you have found the barrels too short. I can confirm that we do offer longer barrels, which are available to be purchased separately from the Airwrap kits.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Great quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply love it. I really like that I can dry my hair as I comb it without damaging it with so much heat. I just wish I had longer hair to be able to use the curling barrels... it will happen someday. Really wish it wasn't so expensive.
I would recommend this to a friendGreat Product, My Girlfriend Loves it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered for my girlfriend and she loves it! She enjoys using it and likes that it doesn't use excessive heat that damages her hair. Overall great product. Glad I was notified by best buy when it came in stock.
I would recommend this to a friendcreate styling tool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome hair styler, from drying to styling. The heat settings are hot enough to set hair without feeling like burning my fine hair. The easy access to cold shot turns help give me salon blow dry right at home. The style is great compact enough for travel too.
I would recommend this to a friend- Cons mentioned:Price
I like it but I’m not in love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little expensive for what it does but it works good
I would recommend this to a friend Love it!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!!! Expensive but definitely a an item that I enjoy using and have a purpose for in my life. There is a small learning curve but if I can use it anyone can. There are a lot of YouTube videos that assist with tips too.
I would recommend this to a friendBest gift for the wife!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it. Gave it to her as a gift for our anniversary. She’s so happy with it she bought me an ultrawide curve monitor that ive been drooling about, so guys, if you want something, buy your wife this dyson airwrap.
I would recommend this to a friend- Cons mentioned:Performance
Performance Didn't Live Up to Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife had wanted this for a long time but never got it because of the price, so surprised her with it as a gift. In the end, she decided to return it because she was disappointed that it didn't work as well as she expected (based on youtube demos). She had a lot of fun doing her hair with it and loved the concept but at the end of the day it just didn't get hot enough to style her hair for the whole day. She said it could be her hair type (naturally a little curly), but her hair looked perfect in the morning and by early afternoon it would morph into a birds nest. The product itself is really well made, the case and the parts look and feel like a $600 hair tool, but at the end of the day she said her $30 electric hair brush worked just as well for her hair type.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Rupert, this is Kelly with Dyson. We were happy to hear how excited your wife was to receive the Dyson Airwrap, and how much she enjoyed doing her hair with this styler. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We're sorry that her experience wasn't more positive and that the Styler wasn't helping her achieve her wanted results. Dyson takes feedback from our owners seriously as we understand that the comments we receive from our customers help us continue to move forward and create technology that makes sense. When designing our technology we are conscious to make sure that our products interact most efficiently for and with our customers.
While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Hair styling
New Hair Drying System
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The blow dry system is very unique and dries my hair fast with sleak shinny hair.
I would recommend this to a friend AMAZING GIFT
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my girlfriend and she LOVED it. It comes with plenty of different tools and the air wrap technology is fascinating. If you’re thinking about getting this for her,DONT THINK ABOUT IT TWICE!
I would recommend this to a friendBLOWOUT BEAUTY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING!! My hair has never been so bouncy and full of volume! I have significantly less hair damage and spend less time getting ready after showering. I recommend this to anyone who wants to spoil themselves rotten :)
I would recommend this to a friend- Pros mentioned:Hair styling
My non frizzy hair
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My hair dries really good. And it doesn’t let frizzy hair
I would recommend this to a friend - Cons mentioned:Price
Good product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but the price seems a little high but the quality covers that.
I would recommend this to a friend Dyson air wrap is awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Dyson air wrap. At first I thought it was a bit expensive but now I feel like it’s worth every penny. Don’t have go get my hair styled or straightened. I didn’t have it for that long but so far I love it.
I would recommend this to a friendMakes doing your hair quicker and easier
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife really loves it! She tells me her hair gets done much quicker, and is much more gentler on her hair. It takes a little getting used to at first, but once you get the hang of it, she tells me she won't use anything else.
I would recommend this to a friend