Customer Ratings & Reviews
- Model:
- 310731-01
- SKU:
- 6284230
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Airwrap Multi-Styler's ease of use, styling capabilities, and time-saving drying features, with many praising the multiple attachments. However, customers are negative about the high price point, and some express concerns regarding curl hold and the product's longevity. Several users found the device to be heavy. While some users found the styling process easy, others found it challenging.
This summary was generated by AI based on customer reviews.
Mrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hair must be almost dry before styling. Takes a long time to dry/style hair. Then the style/curl doesnt last. I returned mine. It is not worth the money!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Dissatisfied,
Thank you for sharing your feedback. We're sorry to hear that the Dyson Airwrap wasn't a better fit for your home. While we understand you've returned the product, should you have any further questions or concerns we can help to address, don't hesitate to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Amanda
Dyson Customer Support
It's a Dyson...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds like my vacuum. This is great for someone who really likes to spend ALOT of time doing their hair. This was not for me and I returned it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear that we missed the mark with the Dyson Airwrap multi-styler for you. We understand that you've taken the time to return your purchase for a refund. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Not impressed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great after an year the brushes keep coming off
No, I would not recommend this to a friendOk, but not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and tried to fall in love with it, but the only attachment that I really found worth it was the round brush. My hair was not as silk as expected for that price. At the end I decided to return it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Debbie, this is Kelly with Dyson. We're sorry to hear that in your use, you were disappointed with the Airwrap™ Complete Styler. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
No Title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my daughter. The only thing that upset me was: after spending $550.00 on this, she had to buy the other dyson dryer for 400.00 to get the gentle hair attachment.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Nancy, this is Kelly with Dyson. I can confirm that the gentle air attachment is only designed for use with the Dyson Supersonic hair dryer. The Dyson Supersonic™ hairdryer uses magnetic attachments, while the Airwrap™ barrels use a lock in mechanism. It's also worth noting, Dyson Supersonic™ is for those who want fast drying and smooth, controlled styling with techniques and additional tools such as a brush, While the Dyson Airwrap™ styler is for those who want the versatility of a styler to create curls and waves or a smooth finish. Both units will serve different purposes and do differ from each other.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s cool and nice to have but unless you’re going to be using it everyday then it really is a waste of money. It’s a bit loud - I have to use it in another room in the mornings.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Joy, this is Kelly with Dyson. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We're sorry to hear that you found the Airwrap to be too loud, while in use. The sound level on the Airwrap is 82dBA, which is comparable to most hair dryers on the market. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Dyson curl iron
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok with shorter hair my wife has hair past her shoulder and she says the barrels are to short to curl longer hair.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Barry, this is Kelly with Dyson. We're glad to hear that thus far, your wife seems to be having a mostly positive experience with her Dyson Airwrap. We do have longer barrels available for purchase separately, should she desire the longer barrels to accommodate her longer hair. If you have any other questions or concerns that we can help with, please don't hesitate to get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Not for really long hair
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So the brush and blow dryer together leave your hair frizzy. I have really long hair so the curling iron did not work as well. It did curl, but it took a long time and left the top of my hair frizzy.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Malena, this is Kelly with Dyson. We're sorry that in your use, you found that the Airwrap left your hair frizzy. The Airwrap does have a learning curve to it. For best results, start with freshly washed hair. All three brushes can be used on wet hair, but the barrels work best on damp hair. Use the Pre-styling dryer to dry hair to damp before styling with the barrels. When your hair is damp dry, it will look dry but feel cold to the touch. The strands of your hair will be separated, not clumped together. We have some helpful information and videos below. We hope this helps! https://www.youtube.com/watch?v=mI6YB4VFu_4
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Seemed good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bummed thought this wld solve all my hair cares but it didn’t. I think it’s awesome but did not do what others said it did for their hair. Prob my hair tho with well water.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. Thank you for sharing your review. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We're sorry to learn that you found the Airwrap difficult to use. To learn more about the Coanda affect and other features, please visit our Dyson Hair Styling Guide page on our website: https://www.dyson.com/hair-care/hair-styling-guides
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Disappointed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife’s birthday. The package was opened before and the boxes inside the package were torn apart.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Jay91,
Thank you for your review. TThis is Miella from Dyson. We're sorry to hear you received your Dyson Airwrap Long Complete in this condition. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Not What I Expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to try it, but it just didn’t work with my hair.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
Not great for long thick hair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My hair type is long and thick. Not great for this item. Doesn't hold well. Takes just as much time as a normal hair dryer and curling iron.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Roy, this is Kelly with Dyson. We're sorry to hear that in your use, you've found that the Dyson Airwrap Complete isn't working well for your longer, thicker hair. We do carry longer barrels on the Dyson website, which may be purchased separately from the Airwrap Complete kit. We would value the opportunity to ensure that your styler is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com we are happy to provide you with support.
Best wishes,
Kelly
Dyson Customer Support
It was just OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the packaging and display is absolutely beautiful, and rightfully so for the price of this. Unfortunately it fell short in my opinion. It’s somewhat difficult to use and made my hair styling process a lengthier process.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Cam, this is Kelly with Dyson. Thank you for sharing your review. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. I'm happy to hear that you were so pleased by the appearance of this machine, thus far in your use. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We're sorry to learn that you found the Airwrap difficult to use. To learn more about the Coanda affect and other features, please visit our Dyson Hair page on YouTube: https://www.youtube.com/dysonhair. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Weight
Give it 3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy to many things thought it would be cooler too heavy is really my thing at the end of it all I did return it do some research before buying
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Caitlyn, this is Kelly with Dyson. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls. We were sorry to hear that you found this machine to be too heavy in your use.
While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Dyson air wrap sucks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sucks, I paid 650$ for something that makes my hair look like I haven’t combed it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hey there, this is Kelly with Dyson. There can be a learning curve to getting the hang out of all the attachments the Airwrap comes with, and how the Coanda effect moves your hair. You can find some great hairstyling guide videos on the Dyson website here: https://www.dyson.com/hair-care/hair-styling-guides If you still need help, please consider getting in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Price
Waist of money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To much expensive and It’s not powerful like I tought was supposed to be! Really disappointed
No, I would not recommend this to a friend My wife loves it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my wife and she really enjoyed it but after about 7 months it started to lose power halfway i do have a 2 year warranty so i will be taking it back
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Taper, this is Kelly with Dyson. We're glad to hear that your wife has been enjoying her Airwrap™ Complete Styler. It's unusual to hear that it's losing power. While we don't ever expect any issues to occur, we do offer a free 2-year guarantee on your new Airwrap purchase. We would certainly value the opportunity to go over your Airwrap with you and help make sure it's performing as intended. Feel free to contact us directly via email at askdysonUS@dyson.com and we'll be in touch.
Best Wishes,
Kelly
Dyson Customer Support
Not for Me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To many pieces. Awkward to use. Drys well, very quiet. Not my cup of tea, did not style my hair like I wanted. Very impressive kit, but needs handle to carry. Very bulky carrier.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Frankie, this is Kelly with Dyson. We're sorry to hear that you didn't have a more positive experience with your Dyson. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We're sorry to learn that you found the Airwrap difficult to use. To learn more about the Coanda affect and other features, please visit our Dyson Hair Styling Guide page on our website: https://www.dyson.com/hair-care/hair-styling-guides
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Curl hold
Looked great, but results not so much
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter could not get the curl to stay, and while she was excited for this product we ended up returning.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. We're sorry to hear that your daughter experienced some issues with curl retention, while using the Airwrap Complete. The Airwrap™ can deliver a variety of styles from voluminous curls, waves to a smooth finish. However, the end result varies and depends on a combination of factors – hair type, hair length, settings you use the product at or how wet the hair is before styling. If you're experiencing curls dropping out, a few tips to help improve would be ensuring the hair is damp before styling, that the barrels are held in place until the hair is dry, and to use the cold shot to set the curls.
If you begin your hair wet, and use the pre-styling dryer prior to curling, you may wish to not dry your hair as much, and then when using the barrels to curl, ensure the hair is completely dry before releasing. If you start with dry hair and use a spray bottle to dampen hair, you may not be getting the hair wet enough prior to using the barrels. You can also experiment with a styling/setting spray once complete to help hold the curls.
While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Not wroth the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price. Love their vacuums but not this. Many options out there that do the same for hundreds less.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear that you didn't enjoy your Dyson Airwrap Complete Long styler. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support