Customer Ratings & Reviews
- Model:
- 601815-01
- SKU:
- 11047628
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
It’s ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting a little more. Fries hair super fast. But don’t really won’t for my curly hair to set it flat. Gives you static
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Airwrap i.d. Multi-Styler and Dryer. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support
Perfect Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a perfect value for the money. It's worth the purchase.
I would recommend this to a friendperfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect for all hair type! best purchase ever. will recommend
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Airwrap i.d. Multi-Styler and Dryer. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, but it should come with a user manual, as it is not easy to use.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Cesar, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Airwrap i.d. Multi-Styler and Dryer. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not impressed! Im using 1 more attachment, if it's not worth 600.00 since the others aren't, im taking it back. My Revlon brush does better than this, not happy so far.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Sonia, Thank you very much for taking the time to share your experience with us. We are truly sorry that the Dyson Airwrap i.d has not met your expectations so far, and that you are feeling disappointed with its performance compared to other styling tools you have used. We understand how frustrating this must be, especially when investing in a premium product. Please be assured that your concerns are important to us. The Dyson Airwrap is designed to deliver versatile styling with multiple attachments, and we would like to help ensure you are getting the most out of your device. We kindly encourage you to contact us through Dyson live chat or Dyson phone support, where our team will be ready to assist you with usage tips, troubleshooting, or any other support you may need. We sincerely appreciate your feedback and thank you for choosing Dyson. We are committed to helping you achieve the best possible experience. Best wishes, Dyson Customer Support
Dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend enjoys the fact that this product has different attachments to do a hairstyle. However the dryer doesn’t get as hot as it should or says in the Dyson app in the phone.
I would recommend this to a friend- Cons mentioned:Attachment security
MAJOR FLAW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have several Dyson products and I wanted to love this. BUT the round brush attachment falls off during use! This is not acceptable for a $600 hair dryer! Apparently this is a known issue as there are many people on Reddit complaining about the same issue. Not worth it
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience with us. We understand how disappointing this must be, and we’re truly sorry for any inconvenience caused. At Dyson, we strive to provide high-quality products, and we regret that your hair dryer has not met your expectations.
If your machine is facing any issues, we would like to look further into this for you and perform troubleshooting to get to the root cause. For detailed assistance, please feel free to email us at askdysonUS@dyson.com. In the subject line, please include "Dyson Review" for prompt attention to this matter.
We appreciate your feedback and value the opportunity to assist you. Let us know if you need any refinements to this response!
- Cons mentioned:Attachment security
Don’t buy it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality compared whit the last model very disappointing for this product my wife didn’t liked, the attachment fall when she try to used and the material fell very cheap for a producto that cuts more that $500
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support
very overpriced
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.highly overpriced. It's not really working well for me. Returned.
No, I would not recommend this to a friendIs it worth it?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, it doesnt really offer anything major that's not in other similar products.
No, I would not recommend this to a friendNo good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It barely works on hair the straight and frizzy. Curls don’t stay.
No, I would not recommend this to a friend- Cons mentioned:Attachment security
Dyson Air Wrap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pieces don’t stay on. Every time I get my hair done it falls off and we can’t return it.
No, I would not recommend this to a friend Its very loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for my hair type and it does not come with instructions to how to use.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support.
- Pros mentioned:Ease of use, Hair styling performance
Smart Styling
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This multi styler comes with everything you could possibly need for styling your hair. It even has a Bluetooth app you can download and you can use the MyDyson app to help style your hair. It is pretty simple to use. You just enter questions about your hair and styling and follow the instructions. If you already have a Dyson app for other Dyson devices, you don’t even have to download the app and can just add it to the list. It comes with a total of six attachments. The first attachment I tried was the fast dryer one. This is good for just drying your hair enough to use the attachments for styling hair. Conical Airwrap barrel has a tapered round shape and allows you to get curls closer to your roots. It gives my hair beautiful springy curls that will last. The airflow allows your hair to automatically wrap around the barrel. It also has a knob at the top to change the direction of the airflow. Others I have tried give you two different barrels for the different airflow. I really appreciate Dyson for thinking of the user with this idea. There is also a 1.6 inch barrel Airwrap. This barrel allows for you to create looser curls or add a nice wave to your hair. This barrel also has a knob at the top to change the direction of the airflow. The only problem I had the first time using a barrel was remembering to turn the knob to change the air flow direction. I started with my hair curling nicely away from my face, forgot to change the direction and started the other side with the curls going towards my face…My bad. All I had to do is turn the knob in the right direction and it curled up perfectly without having to dig in the container to change the barrel like you have to do with other stylers. The Soft Smoothing brush attachment dries your hair while also giving you a straighter style and if you brush inward at the bottom it will give a slight under curl at the bottom to finish your style if you desire. The Large Round Volumizing Brush is pretty much what it says. It is a large round brush attachment that works great on thinner hair or if you want a style with more volume. The Coanda Smoothing Dryer attachment is great to dry your hair and get rid of fly-aways.. There are two settings for this attachment. One setting gives a wider range and dries your hair. Turn the knob and the air flow is more concentrated for smoothing and helps to get rid of those dreaded fly-aways. The MyDyson app is great for those that are learning to use this styler. There is a learning curve to using this styler and this app really helped figure some of it out. Once you download the app, it will ask questions about your hair and if you are a beginner, advanced or pro at hair styling. Once that is finished, the app will give you guidance on how long to use the different attachments, such as a countdown as to when to stop. There are many tutorials to show how to use the styler for different hair styles. This app also has the user guide, support, troubleshooting and even a chat for added support. I really appreciate Dyson for thinking of the user when designing this. I think for the price you really get what you pay for.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Linda, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Airwrap i.d. Multi-Styler and Dryer. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Price Match Scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy is price matching with only a few competitors. Don't be fooled by their new price match! Avoid Best Buy if you can since they make it almost impossible to price match. Buyer beware!
I would recommend this to a friendDoes not work well on latina hair
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had ir for a couple of months now and i can’t figure it out and i cant return it . If you have latina frizzy wavy hair think about it
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for my hair! I tried to like it but the dryer did not dry my hair fast took about 2 hrs
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support
Missing or Different Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Multi-Styler but it did not come with one of the styling attachment that is in the picture posted by the other reviewer's.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the missing styling attachment. We understand how disappointing it can be when a product doesn’t meet expectations, especially after seeing the images shared by other reviewers. Our packaging and included attachments may vary slightly depending on the specific model or edition. However, we would like to ensure you receive the best possible experience with your Dyson Airwrap ID Multi-Styler and Dryer. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t Do nothing to my hair for the price it was ok extremely disappointing and my hair is still not done
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience with us. We truly appreciate your feedback and regret that the Dyson product did not meet your expectations. We understand how frustrating it can be when a product does not deliver the desired results, and we sincerely apologize for any disappointment.
At Dyson, we strive to provide innovative solutions for all hair types, and we'd love to assist you in optimizing the use of your machine. If you'd like guidance or styling tips, please reach out to us at askdysonUS@dyson.com, and for prompt attention, kindly include "Dyson Hair Styling Concern" in the subject line.
Your insights are valuable, and we will ensure they are shared with our team to enhance future product development.
- Pros mentioned:Heat control
You’ll be stylin’!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off, this product is specifically for someone with straight/wavy hair. There is another Airwrap.i.d. multi-styler and dryer for someone with curly/coily hair. It took me a couple of days to figure out how to use the tool. I watched some videos to learn tips and tricks. My main issue is my muscle memory: to use a hairbrush in one hand and a dryer in the other. I had my daughter-in-law come over to “retrain” me. She has a cheap “knock-off” version, so she understood how this tool worked. She heard such great things about the Dyson Airwrap i.d. multi-styler and dryer from friends and social media that she came over on two different days to help me test out all the barrels and brushes. In the end, it was worth the time I invested in familiarizing myself—and making mistakes—with the tool. For those in the same boat as me, the more you use it, the more adept you will become. The Dyson Airwrap i.d. multi-styler and dryer comes with: • 2 barrels: Conical barrel, 1.6” barrel • 2 brushes – large round volumizing brush, soft smoothing brush • Dryer + flyaway smoother • Fast dryer • Filter cleaning brush • Presentation case to store everything. You can stand your phone/app inside the top of the case. I’ll be honest when I say I initially laughed hearing I needed to use the MyDyson app. Just about every product I have bought lately has you connect to an app; my ear buds, my baby monitor, and my iRobot vac. And not all app set-ups are really that useful. This app blew my mind. It sets up your personalized hair profile based on your hair type, length, density, style retention, styling skill level, and goals. The Airwrap i.d. creates a personalized curling sequence according to your hair profile meaning it does all the thinking and timing. That’s good, because I am such a novice at this! I have a bob, so the dryer + flyaway smoother gave it a nice look without the static effect that I tend to get in the winter. The three airflow speeds and 3 heat settings gave me plenty of choices when drying my hair. Because my hair is shorter, I kept the speed and heat setting in the middle. The second time, I used the 1.6” barrel to get some light waves. The auto cool shot at the end was a nice way to hold the style and I didn’t even have to remember to use it. My daughter-in-law came over twice to do her hair. She has long straight hair. The quick dryer allowed us to dry her hair in almost half the time it normally takes with her older hair dryer. I can imagine how helpful that will be for people with thicker hair who have been washing their hair in the evening because they don’t have enough time in the morning. The first time, we used the conical airwrap barrel to give her some attractive curls. The second time, we used the large round volumizing brush that gave her thin hair some nice lift. She finds her hair is splitting at the end and breaking off. The Airwrap i.d. dryer/multi-styler is great as it doesn’t cause heat damage. I like the pink/rose gold color. It is a sharp looking tool. The barrels and brushes stay in place when you lock them in. The tool is comfortable in my hand and not as heavy as I was expecting. The cord didn’t get in the way as I was styling, either. I was pleased to see a two-year warranty for parts and labor.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - Airwrap i.d. Multi-Styler and Dryer is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.