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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.8 out of 5 stars with 275 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the Airwrap i.d. Multi-Styler for Straight+Wavy Hair. Many customers love the overall and hair styling performance of the product, reporting that it leaves their hair looking amazing. Customers also appreciate its ease of use and versatile design. Additionally, the intelligent heat control is a welcomed feature to prevent hair damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-275 of 275 reviews
  • Rated 3 out of 5 stars

    Is it worth it?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it doesnt really offer anything major that's not in other similar products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its very loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for my hair type and it does not come with instructions to how to use.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support. dysonglobal

  • Pros mentioned:
    Ease of use, Hair styling performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Smart Styling

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This multi styler comes with everything you could possibly need for styling your hair. It even has a Bluetooth app you can download and you can use the MyDyson app to help style your hair. It is pretty simple to use. You just enter questions about your hair and styling and follow the instructions. If you already have a Dyson app for other Dyson devices, you don’t even have to download the app and can just add it to the list. It comes with a total of six attachments. The first attachment I tried was the fast dryer one. This is good for just drying your hair enough to use the attachments for styling hair. Conical Airwrap barrel has a tapered round shape and allows you to get curls closer to your roots. It gives my hair beautiful springy curls that will last. The airflow allows your hair to automatically wrap around the barrel. It also has a knob at the top to change the direction of the airflow. Others I have tried give you two different barrels for the different airflow. I really appreciate Dyson for thinking of the user with this idea. There is also a 1.6 inch barrel Airwrap. This barrel allows for you to create looser curls or add a nice wave to your hair. This barrel also has a knob at the top to change the direction of the airflow. The only problem I had the first time using a barrel was remembering to turn the knob to change the air flow direction. I started with my hair curling nicely away from my face, forgot to change the direction and started the other side with the curls going towards my face…My bad. All I had to do is turn the knob in the right direction and it curled up perfectly without having to dig in the container to change the barrel like you have to do with other stylers. The Soft Smoothing brush attachment dries your hair while also giving you a straighter style and if you brush inward at the bottom it will give a slight under curl at the bottom to finish your style if you desire. The Large Round Volumizing Brush is pretty much what it says. It is a large round brush attachment that works great on thinner hair or if you want a style with more volume. The Coanda Smoothing Dryer attachment is great to dry your hair and get rid of fly-aways.. There are two settings for this attachment. One setting gives a wider range and dries your hair. Turn the knob and the air flow is more concentrated for smoothing and helps to get rid of those dreaded fly-aways. The MyDyson app is great for those that are learning to use this styler. There is a learning curve to using this styler and this app really helped figure some of it out. Once you download the app, it will ask questions about your hair and if you are a beginner, advanced or pro at hair styling. Once that is finished, the app will give you guidance on how long to use the different attachments, such as a countdown as to when to stop. There are many tutorials to show how to use the styler for different hair styles. This app also has the user guide, support, troubleshooting and even a chat for added support. I really appreciate Dyson for thinking of the user when designing this. I think for the price you really get what you pay for.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Linda, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Airwrap i.d. Multi-Styler and Dryer. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 1 out of 5 stars

    Price Match Scam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is price matching with only a few competitors. Don't be fooled by their new price match! Avoid Best Buy if you can since they make it almost impossible to price match. Buyer beware!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work well on latina hair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had ir for a couple of months now and i can’t figure it out and i cant return it . If you have latina frizzy wavy hair think about it

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support dysonglobal

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for my hair! I tried to like it but the dryer did not dry my hair fast took about 2 hrs

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support dysonglobal

  • Pros mentioned:
    Hair styling performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    High quality hair tools

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Airwrap i.d. Multi-Styler and Dryer for Straight+Wavy Hair is a fantastic all in one tool system for drying and styling your hair. There's so many attachments as well as possible styles. This is the very first hair tool that is Bluetooth that I have used. It has an app that gives tutorials on how to use the different attachments. It also uses a timer that helps with wrapping the hair around the curling barrel, curling the hair, then cooling the curl prior to limit the flow of air so that the hair can be detached from the barrel. The attachments are easy to attach and remove. There's the conical barrel that curls tighter closer to the head. It worked just fine, but I preferred the 1.6 barrel to the conical one. I like more uniform curls. I would prefer a smaller barrel, but one didn't come with this set. I did love that you can switch directions by turning the knob on the end of the barrel. The volumizing brush is great! The ID settings with the timers are only for the barrels so this one you just need to wing it, but it is great for adding volume and a large curling swoop at the ends of your hair. There's also, of course, the quick dryer which I use for drying to about 50% overall. It works great. I wish it had a concentrator attachment for drying. I love using one of those to give a little root lift to my very thin hair. The smoothing brush helped me when trying to straighten my hair due to my natural waves. The one attachment I'm still fighting with is the flyaway smoother attachment. Definitely a learning curve with that one and I've still yet to really figure it out and get comfortable with it. I also wanted to mention that the cord swivel works better than any other curl styling tool I've ever had. Overall this is a great drying and styling set. It's a bit on the pricy side, but it's definitely quality and I would recommend it to anyone who can afford it.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Airwrap. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Design
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Only tool you’ll ever need

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Dyson created an Airwrap device with the ability to save curl patterns via the app. This makes it so convenient when you like the way your hair turns out but you don’t necessarily remember what you did to achieve it, just save the curling patterns with the Dyson app and you’re good! I have 2B wavy hair that is not 100% curly but also not straight. The Dyson Airwrap i.d. does a great job of creating a beautiful blowout, simply removing frizz, quickly drying hair, or creating bombshell curls without heat damage. Dyson’s dedication to minimizing heat damage is something that’s very important to me and something I like to take into account when I use a new hair tool. I also like that it comes with a carrying case that has a phone stand attached to the lid, so you can open it, prop up your phone against the phone stand, and watch hair tutorials or video call a friend while you do your hair! It’s super convenient. I love this new addition to the Dyson Airwrap series and I’m so excited to continue using it!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Priscila, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of you Dyson - Airwrap i.d. Multi-Styler. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible - an investment but anyone can give themselves a blowout with this (except maybe if you have very short hair). Watch tutorials if it's not working for you

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    You’ll be stylin’!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, this product is specifically for someone with straight/wavy hair. There is another Airwrap.i.d. multi-styler and dryer for someone with curly/coily hair. It took me a couple of days to figure out how to use the tool. I watched some videos to learn tips and tricks. My main issue is my muscle memory: to use a hairbrush in one hand and a dryer in the other. I had my daughter-in-law come over to “retrain” me. She has a cheap “knock-off” version, so she understood how this tool worked. She heard such great things about the Dyson Airwrap i.d. multi-styler and dryer from friends and social media that she came over on two different days to help me test out all the barrels and brushes. In the end, it was worth the time I invested in familiarizing myself—and making mistakes—with the tool. For those in the same boat as me, the more you use it, the more adept you will become. The Dyson Airwrap i.d. multi-styler and dryer comes with: • 2 barrels: Conical barrel, 1.6” barrel • 2 brushes – large round volumizing brush, soft smoothing brush • Dryer + flyaway smoother • Fast dryer • Filter cleaning brush • Presentation case to store everything. You can stand your phone/app inside the top of the case. I’ll be honest when I say I initially laughed hearing I needed to use the MyDyson app. Just about every product I have bought lately has you connect to an app; my ear buds, my baby monitor, and my iRobot vac. And not all app set-ups are really that useful. This app blew my mind. It sets up your personalized hair profile based on your hair type, length, density, style retention, styling skill level, and goals. The Airwrap i.d. creates a personalized curling sequence according to your hair profile meaning it does all the thinking and timing. That’s good, because I am such a novice at this! I have a bob, so the dryer + flyaway smoother gave it a nice look without the static effect that I tend to get in the winter. The three airflow speeds and 3 heat settings gave me plenty of choices when drying my hair. Because my hair is shorter, I kept the speed and heat setting in the middle. The second time, I used the 1.6” barrel to get some light waves. The auto cool shot at the end was a nice way to hold the style and I didn’t even have to remember to use it. My daughter-in-law came over twice to do her hair. She has long straight hair. The quick dryer allowed us to dry her hair in almost half the time it normally takes with her older hair dryer. I can imagine how helpful that will be for people with thicker hair who have been washing their hair in the evening because they don’t have enough time in the morning. The first time, we used the conical airwrap barrel to give her some attractive curls. The second time, we used the large round volumizing brush that gave her thin hair some nice lift. She finds her hair is splitting at the end and breaking off. The Airwrap i.d. dryer/multi-styler is great as it doesn’t cause heat damage. I like the pink/rose gold color. It is a sharp looking tool. The barrels and brushes stay in place when you lock them in. The tool is comfortable in my hand and not as heavy as I was expecting. The cord didn’t get in the way as I was styling, either. I was pleased to see a two-year warranty for parts and labor.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - Airwrap i.d. Multi-Styler and Dryer is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Hair styling performance
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice Hair System

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson - Airwrap id Multi-Styler and Dryer for Straight+Wavy Hair, is a comprehensive hair styling system that has many options. It came in a sturdy container for all of the parts. There are 6 different attachments that include a Fast Dryer, Conical Airwrap Barrel, 1.6 Airwrap long barrel, Dryer & Flyaway smoother, Soft Smoothing brush and a Large Round Volumizing Brush. These all easily attach to the handle and lock in place. It also comes with an app that tries to teach you how to successfully style your hair. You create your hair profile . The app connects via Bluetooth. I find that using an app for styling is somewhat cumbersome & you need a large vanity to lay these attachments out, along with your phone. I have lots of very fine, slightly wavy mid-length hair but I haven’t not been very successful with styling and I need a lot more practice, especially with doing the back of my head. I do like how this system gently dries and curls your hair. It also suggests cooling the stand of locks before releasing. For travel, you probably couldn’t take all of these attachments along but 2 or 3 might be manageable. Dyson makes very high quality merchandise and this is just another example of how well they make things. Hopefully I will continue to develop my skills at creating stylish hair.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Lily, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Airwrap i.d. Multi-Styler and Dryer. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Quick Dry and Gorgeous Shine

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson airwrap i.d. does a great job on my hair. Lightweight easy to use, easy to change attachments. I have long thin hair. I usually let it air dry. Even though it’s thin, it takes some time for it to dry. With the Dyson airwrap i.d. it took all of 10 minutes to get my hair almost dry. While still a little damp I was able to use the soft smoothing brush to finish with a bit of a flip under in the front. Just for fun I used the barrel to add a bit of a swirl curl. It came out pretty good! What I really love about the dyson airwrap i.d. is the flyaway smoother. Because my hair is thin I tend to get a lot of flyaways. The flyaway smoother not only stopped smoothed my hair, it added a shine that was just gorgeous. I can see myself using this feature daily after work before heading out for any evening activities. It comes in a lovely box that can certainly be kept and used for storage…if you have room. As I have limited space I’ll be looking for a soft sided case to store the airwrap and accessories in. Looks like you can order a travel case on the dyson website. Other accessories like a diffuser attachment can also be ordered. And of course there is an app. The underside of the lid has a spot to hold the phone while you are working on your hair. Nice feature, if you have room to keep the box to store the airwrap in. One thing to think about, the plug in is designed to go up/down when plugged in, not left/right. It is only about 2” and it doesn’t seem like it would be an issue. For me, the tile goes up the wall almost to the outlet so it was a bit tricky to plug in. Still five stars for the quick dry and gorgeous shine.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Debbi, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Airwrap id Multi-Styler and Dryer. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Hair styling performance

    Rated 5 out of 5 stars

    Highly recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its wow and never ruins the hair, love it so gentle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson-Airwrap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for my wife. She was super happy with all attachments and strenght

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Did not live up to the hype

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had the option to give this a try I was estatic. I already have another lesser known brand of air styler, but always heard this one was better. Overall this multi styler is made very well. I love that it came in a nice organizable case. The styler itself is well made and sturdy feeling. The color is beautiful as well. There is an app that can be connected to the styler via bluetooth also. There is a neat mode for curling that times 7 seconds to get the hair wrapped, 7 seconds of curling and 5 seconds of a cool air blast to help with the hold. When you are in the app you can turn this feature on and off or watch the countdown on the timer. I did like that you can change curl direction on the curl attachment. This differs from the styler I currently use where you have to change the barrel for each direction. This helps save so much time. I have young kids so time to do hair is scarce. I do have complaints on the curling attachment however. Your hair cannot weigh too much or it will not suck to the barrel. So if you try to do too big of a section, or slightly too damp of hair it will not wrap, it often just blows the hair or does nothing until that is corrected. This made for a frustrating experiance. This is an issue I do not have with my other styler, so I know it is not just the nature of air stylers unfortunately. Once I was able to get the hair to wrap, things went well. I have super fine hair that would often drop a curl quickly. The curl from this styler held incredibly well. When I brushed theough it even it still maintained a tight curl. I was also not the biggest fan of the other attachments. The fly away attachment may have been user error, for the life of me, I could not fully figure it out. The regular blow dryer mode and the brush left many fly aways.

    No, I would not recommend this to a friend