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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.8 out of 5 stars with 439 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the Airwrap i.d. Multi-Styler for Straight+Wavy Hair. Many customers love the overall and hair styling performance of the product, reporting that it leaves their hair looking amazing. Customers also appreciate its ease of use and versatile design. Additionally, the intelligent heat control is a welcomed feature to prevent hair damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 439 reviews
  • Rated 3 out of 5 stars

    Hated it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually returned it. I wanted to like it but the price and the fact that the head pieces connecting to the main part were not sitting right it chipped a piece on the inside and while still functionally ok and purely esthetic I was expecting way higher quality and didn’t want to risk it breaking.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It seems good, just didn't work for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a hard time curling my really straight hair. It does curls it but immediately disappears after 15 mins unfortunately.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hair styling performance

    Rated 3 out of 5 stars

    Its good not that bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good not much as i expected. I like the dryer more than other styling part. Maybe i need to learn to use this tools

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support dysonglobal

  • Rated 5 out of 5 stars

    Saison

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife excellent, more love……………………………………………………………..

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Airwrap. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was first disappointed as there is no straightner but apart that everything is nice

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Mahi, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Airwrap i.d. Multi-Styler and Dryer. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 1 out of 5 stars

    BUYER BEWARE

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUYER BEWARE!!! Absolute garbage. Lasted 4 months and now there is no power. I tried all of their troubleshooting ideas but there is still no power. I can't return it to Best Buy after 30 days, so I am now jumping through 4 months of hoops to send a $650 hair dryer back to Dyson to get repaired. (Not replaced but repaired). Customer service is completely useless and unknowledgeable. call 10 people and get 10 different answers. Save yourself a million headaches and don't buy a Dyson product of any kind, or simply Google how good Dyson customer support is and read for yourself. Complete scam.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for service Dyson is very reliable and protect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Dyson airwrap!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite Best Buy purchases!! My favorite place to shop!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Anita, thank you for providing your great feedback! We are delighted to hear that your Dyson - Airwrap i.d. Multi-Styler and Dryer for Straight+Wavy Hair is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a perfect value for the money. It's worth the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting a little more. Fries hair super fast. But don’t really won’t for my curly hair to set it flat. Gives you static

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Airwrap i.d. Multi-Styler and Dryer. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support dysonglobal

  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for all hair type! best purchase ever. will recommend

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Airwrap i.d. Multi-Styler and Dryer. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 3 out of 5 stars

    Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of trouble using this, it's not as simple as in the video and the curls don't stay for long. I was disappointed, because it is an expensive product and does not do extremely what it shows in the video!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but it should come with a user manual, as it is not easy to use.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Cesar, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Airwrap i.d. Multi-Styler and Dryer. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 3 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not impressed! Im using 1 more attachment, if it's not worth 600.00 since the others aren't, im taking it back. My Revlon brush does better than this, not happy so far.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Sonia, Thank you very much for taking the time to share your experience with us. We are truly sorry that the Dyson Airwrap i.d has not met your expectations so far, and that you are feeling disappointed with its performance compared to other styling tools you have used. We understand how frustrating this must be, especially when investing in a premium product. Please be assured that your concerns are important to us. The Dyson Airwrap is designed to deliver versatile styling with multiple attachments, and we would like to help ensure you are getting the most out of your device. We kindly encourage you to contact us through Dyson live chat or Dyson phone support, where our team will be ready to assist you with usage tips, troubleshooting, or any other support you may need. We sincerely appreciate your feedback and thank you for choosing Dyson. We are committed to helping you achieve the best possible experience. Best wishes, Dyson Customer Support dysonglobal

  • Rated 3 out of 5 stars

    Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend enjoys the fact that this product has different attachments to do a hairstyle. However the dryer doesn’t get as hot as it should or says in the Dyson app in the phone.

    I would recommend this to a friend
  • Cons mentioned:
    Attachment security

    Rated 1 out of 5 stars

    MAJOR FLAW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several Dyson products and I wanted to love this. BUT the round brush attachment falls off during use! This is not acceptable for a $600 hair dryer! Apparently this is a known issue as there are many people on Reddit complaining about the same issue. Not worth it

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing your experience with us. We understand how disappointing this must be, and we’re truly sorry for any inconvenience caused. At Dyson, we strive to provide high-quality products, and we regret that your hair dryer has not met your expectations.
      If your machine is facing any issues, we would like to look further into this for you and perform troubleshooting to get to the root cause. For detailed assistance, please feel free to email us at askdysonUS@dyson.com. In the subject line, please include "Dyson Review" for prompt attention to this matter.
      We appreciate your feedback and value the opportunity to assist you. Let us know if you need any refinements to this response! dysonglobal

  • Cons mentioned:
    Attachment security

    Rated 1 out of 5 stars

    Don’t buy it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality compared whit the last model very disappointing for this product my wife didn’t liked, the attachment fall when she try to used and the material fell very cheap for a producto that cuts more that $500

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support dysonglobal

  • Rated 3 out of 5 stars

    Is it worth it?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it doesnt really offer anything major that's not in other similar products.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    very overpriced

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly overpriced. It's not really working well for me. Returned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It barely works on hair the straight and frizzy. Curls don’t stay.

    No, I would not recommend this to a friend