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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8270 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are positive about the Airwrap Multi-Styler's ease of use, styling capabilities, and time-saving drying features, with many praising the multiple attachments. However, customers are negative about the high price point, and some express concerns regarding curl hold and the product's longevity. Several users found the device to be heavy. While some users found the styling process easy, others found it challenging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 8,270 reviews
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best hair care product ever. Hard to believe you get the power, durability and utility for such a moderate price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product, I am still learning how to use all the part that come with it, but I do recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item from Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item from dyson. Easy to use and effective. Did my hair in less time. And curls stayed all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Dyson air wrap. But also love the customer service at Best Buy. Super easy to deal with on in store pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect gift for my wife! It was very easy for her to learn how to use it and she now uses it every single day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift for A Girlfriend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has helped my girlfriend get ready for her new job ! She has enjoyed this and uses it everyday ‘ I’m glad I purchased this for here , she has been very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Present Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wifes birthday and she loves it! Probably one of the best presents I ever bought her. Do yourself a favor and go buy this for the one you love.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The Dyson Airwrap: A Rollercoaster of Emotions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying that the Dyson Airwrap is an amazing styling tool when it works. My wife was thrilled when she received it as a gift, and the first few uses yielded beautiful results. However, our excitement quickly turned to frustration when the Airwrap suddenly stopped working on the fourth use. We were out of town, but thankfully, Dyson's customer service was friendly and helpful over the phone. The representative walked me through troubleshooting steps, but when that didn't work, he insisted on a video conference to watch me repeat the process. While I understand the need for thoroughness, it felt a bit excessive and inconvenient. The real disappointment came when the representative informed us that we would have to return the defective unit before they would send a replacement. Considering the high price of the Airwrap (nearly $500), I was shocked that they wouldn't expedite the process to ensure customer satisfaction. We were left without a working product for an entire month, which was unacceptable. Thankfully, the replacement unit finally arrived and has been working well so far. However, the initial experience left a sour taste in our mouths. While the Airwrap is undoubtedly a great product when it functions properly, the lack of urgency and customer-centric solutions from Dyson during our time of need was disappointing. Overall, I would recommend the Dyson Airwrap with caution. It's a fantastic styling tool, but be prepared for potential hiccups and a less-than-ideal customer service experience if you encounter any issues.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Save your $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely don’t recommend this. Curls don’t hold at all. I do like the hair dryer but that’s about it. Great quality just don’t think it’s worth it for the money.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello LexiH,

      Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Airwrap Complete Long styler. The Airwrap is tested on miles and miles of different hair textures, types and lengths to ensure it's a versatile styling tool. With the newer technology, we do understand there can be a learning curve; this is why we cultivated the Dyson Hair Styling page with videos for curl retention and style guidance.

      The Airwrap also works well with your favorite hair styling and hold products.

      We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.

      Best Wishes,
      Miella
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Dyson does it again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and daughter love it! Has all the options for styling along with being able to do so while hair is still wet is phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Mother's Day gift.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife as an early Mother's Day gift and I never thought a hair dryer could make someone so happy. She likes it more and more each time she uses it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 600$ ever spent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my girlfriend at first there was a little experimentation but once she watched a few videos and now understands how to use it she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love AirWrap!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased as a gift for my daughter and she loves the AirWrap. The ability to simultaneously dry and style saves time and leaves her hair smooth with soft waves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A new chapter of life begins with AirWrap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There will be life before AirWrap and life after AirWrap. Once yoi try AirWrap you can't go back. A must get item. It is not recommended for very short hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a nice salon hair from home. I still use my dyson flat iron for the quick curls, but when i need a little more flair, Airwrap is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curly hair

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Especially for curly hair! The smooth finish makes it worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Godd quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product with high quality detals. During the first month of use i am very satisfied with the performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. She’s tried several similar products for her hair but this one hit the nail in the head. Not cheap but it’s definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife's birthday as she had stated in the past that it takes her awhile to get ready everyday due to her longer hair. Thought it may help decrease her time to style her hair. Works great and she has cut her style time in half. Solid construction, quieter and more efficient than a standard hair dryer (replaces a hair dryer and has also replaced her CHI) and has numerous attachments depending on desired hair style. She hasn't even begun to dig deeper into the many things she can now do regarding styling her hair but still loves the gift. Would purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and product, my wife loved it, Great gift for my wife, she loved it because of how easy and practical it is

    I would recommend this to a friend