Customer Ratings & Reviews
- Model:
- 453952-01
- SKU:
- 6574944
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Airwrap Multi-Styler's ease of use, styling capabilities, and time-saving drying features, with many praising the multiple attachments. However, customers are negative about the high price point, and some express concerns regarding curl hold and the product's longevity. Several users found the device to be heavy. While some users found the styling process easy, others found it challenging.
This summary was generated by AI based on customer reviews.
Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but I just don’t get how to use it. It’s complicated and I can’t get it to curl my Hair.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Elaine, this is Kelly with Dyson. There can be a learning curve when first using the Airwrap. We do have some great hairstyling guide videos on our website you might find useful here: https://www.dyson.com/hair-care/hair-styling-guides. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Ease of use, Hair styling
Worth the wait!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been holding out since 2018 and because I was NOT a fan of Dyson quality (I’ve been through 5 of their vacuums). I finally convinced myself I needed it and my hair has been happy with me ever since. I have color treated hair and have always hated that crisp feeling left after doing it yourself; well, gone are those days! The curl holds on me with no product, there was zero learning curve and my whole head is done in 20 minutes tops. I don’t have that dry feeling anymore and my hair has gotten past that point it never grows. I’m attributing that to the lack of harshness from the Dyson. I can even add oil to my three day hair and still have curl, which is astounding. I would say I’m a devotee, so much so, that based on my raving now my husband uses the brush attachment on it to style his hair daily. Worth every penny.
I would recommend this to a friend Returned it :(
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried several different methods of drying and curling...I have fine hair and the curls wouldn’t last, and the round brush volumizer made my hair frizzy :(
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Tara, this is Kelly with Dyson. The Airwrap™ can deliver a variety of styles from voluminous curls, waves to a smooth finish. However, the end result varies and depends on a combination of factors – hair type, hair length, settings you use the product at or how wet the hair is before styling. If your experiencing curls dropping out, a few tips to help improve would be ensuring the hair is damp before styling, that the barrels are held in place until the hair is dry, and to use the cold shot to set the curls.
If you begin your hair wet, and use the pre-styling dryer prior to curling, you may wish to not dry your hair as much, and then when using the barrels to curl, ensure the hair is completely dry before releasing. If you start with dry hair and use a spray bottle to dampen hair, you may not be getting the hair wet enough prior to using the barrels. You can also experiment with a styling/setting spray once complete to help hold the curls.
While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Service
Dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price. Very bulky for travel. I have other products that do a better job that we’re not close to this price.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Shannon, this is Kelly with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Airwrap™ Complete Styler. We would value the opportunity to ensure that your Airwrap is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com we are happy to provide you with support.
Best wishes,
Kelly
Dyson Customer Support
Not as good as they advertise
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a dryer it’s just ok, not appropriate for long or thick hair like mine, used it but a few months but give it away because didn’t work for me
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Thank you for sharing your review. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We're sorry to learn that you found the Airwrap difficult to use. To learn more about the Coanda affect and other features, please visit our Dyson Hair Styling Guide page on our website: https://www.dyson.com/hair-care/hair-styling-guides
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Worse purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t do anything! Leaves hair worse than before after an hour
No, I would not recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The produce is amazing, but pretty disappointment by Best Buy. They sent me a beat up old airwrap. I had to go an exchange it for a new one.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Sammy, this is Kelly with Dyson. We're sorry to learn of your experience with your Airwrap. I can confirm, when purchased new, Dyson machines will come with a seal that will need to be broken prior to the machine being opened. This will help ensure that the box has not been previously opened prior to arriving to your home. We're happy to learn more about your experience and go over your machine with you. Please consider emailing us directly at [email protected]. We will be in touch.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Curl hold
So disappointed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would leave zero stars if I could. For the price I paid for this dryer, I am not satisfied at all. The curling stick is not curling the hair. The dryer is so low heat and low powers that doesn’t dry the hair at all. Do not waste your money on this useful dryer
No, I would not recommend this to a friend Dyson-Heating element BROKE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The heating element failed and the air would not get hot. Returned for the hair dryer, hopefully that will last longer
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Tia from Dyson! We're very sorry to hear of your previous experience and are always keen to help. We want you to love your Dyson machine from the first day and assure you our support team is always at the ready, should you need us.
If you're ever in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
To pricey for performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a ok product but not worth the cost,there are much cheaper product that do the same job
No, I would not recommend this to a friendDison
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leaves hair very frizzy on curly hair. Very expensive for the hip.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Jules, this is Tia from Dyson. We appreciate your review and regret hearing that your hair was left frizzy after use of your styler. The Airwrap does have a learning curve to it. To help you achieve the best results, we invite you to check out our styling tips on the Dyson website or the MyDyson app.
Our goal is achieving customer satisfaction so we're committed to addressing any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
Dyson Airwrap complete stylet
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using for quite sometime now and I can see that it uses only enough heat that protects my hair from burning or split ends.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Genny, this is Kelly with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Airwrap™ Complete Styler. We would value the opportunity to ensure that your vacuum is performing as designed, or address any questions or concerns you may have. Please feel free to email [email protected] we are happy to provide you with support.
Best wishes,
Kelly
Dyson Customer Support
Not as good as I had hoped
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not all attachments are for everyone. If you have course 4a to 4c hair, the styler is not for you. We cannot go from wet to curled.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Sharon, this is Kelly with Dyson. Thank you for sharing your review. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We're sorry to learn that you found the Airwrap difficult to use. To learn more about the Coanda affect and other features, please visit our Dyson Hair Styling Guide page on our website: https://www.dyson.com/hair-care/hair-styling-guides
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited about trying this, but it really didn't do anything for my hair. I like the flat iron and the regular hair dryer much better.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We were thrilled to read your review and learn how happy and excited you were, to try out the Dyson Airwrap™ Complete Styler. The Airwrap was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
A waste of money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I never brought this. To expensive. I didn’t like the way my hair looked after it was done.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Casey, this is David with Dyson. Rest assured, Dyson does have styling guides available to help you get the best from your Dyson Airwrap™. We also have Dyson experts standing by who are happy to assist with using your unit, and provide tips, if ever needed. Please consider emailing us directly at askdysonus@dyson.com, as we're happy to help ensure you're getting the best from your Dyson Airwrap™ Styler.
Best wishes,
David
Dyson Customer Support
- Cons mentioned:Curl hold
Curls don’t last
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome concept and super cool to use but curls don’t stay no matter what I tried
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Ariana, this is Kelly with Dyson. The Airwrap™ can deliver a variety of styles from voluminous curls, waves to a smooth finish. However, the end result varies and depends on a combination of factors – hair type, hair length, settings you use the product at or how wet the hair is before styling. If you're experiencing curls dropping out, a few tips to help improve would be ensuring the hair is damp before styling, that the barrels are held in place until the hair is dry, and to use the cold shot to set the curls.
If you begin your hair wet, and use the pre-styling dryer prior to curling, you may wish to not dry your hair as much, and then when using the barrels to curl, ensure the hair is completely dry before releasing. If you start with dry hair and use a spray bottle to dampen hair, you may not be getting the hair wet enough prior to using the barrels. You can also experiment with a styling/setting spray once complete to help hold the curls.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
It was not what I expected, it practically does no
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not what I expected, it practically does not leave the hair as I expected
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sad to hear that you've been disappointed with the Dyson Airwrap multi-styler. We'd be happy to help with any product issues you might be having. Feel free to get in touch with us at askdysonUS@dyson.com for assistance.
Best wishes,
Kelly
Dyson Customer Support
RED LIGHT
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience, 2 days of use the the dreaded RED LIGHT!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Saddad, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine from the first day and assure you our support team is always at the ready, should you need us.
If you're in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
- Pros mentioned:Hair styling
Not for short hair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work got me I have shorter hair and could not get curls, hair dryer attachment worked good
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Robert, this is Kelly with Dyson. We're sorry to read your review of the Dyson Airwrap Complete styler, and learn that you found it didn't work well for you, with shorter hair. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Not worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work well. Not suitable to all hair types.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Harvey, This is Amanda from Dyson. Our Dyson experts are available and ready to help with your Airwrap multi-styler! Please send an email to questions.us@dyson.com with your serial number. Hope this helps!