Customer Ratings & Reviews
- Model:
- 453952-01
- SKU:
- 6574944
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Airwrap Multi-Styler's ease of use, styling capabilities, and time-saving drying features, with many praising the multiple attachments. However, customers are negative about the high price point, and some express concerns regarding curl hold and the product's longevity. Several users found the device to be heavy. While some users found the styling process easy, others found it challenging.
This summary was generated by AI based on customer reviews.
Yes yes yes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best product ever hands down no questions asked thank you goodbye
I would recommend this to a friendWorth it !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, make it your next gift, you won’t be disappointed!!!!
I would recommend this to a friendI love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it my hair looks awesome and I love my hair style
I would recommend this to a friendNot worth it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought this for me for a birthday gift. Not worth it. Awkward to dry hair. I was hoping this would help me cut back on drying and styling time for my hair that soaks up water. Unfortunately, it takes even longer to dry and style using this than it does using a cheap con air hairdryer. I wish I could get my money back.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Lindsay, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Airwrap styler. We would value the opportunity to learn more about your experience as well as provide you with troubleshooting assistance, as our Airwrap does have a learning curve to it. Our goal is achieving customer satisfaction so we're committed to addressing any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
Who wants to go through not working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working and now discovering that Dyson has the same problem of it just stopping quite a lot. This is the biggest most expensive blunder I and my wife have made in years! What a mistake!!!! It’s worthless
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Thomas, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of yourDyson - Airwrap Multi-Styler. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Still going strong
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife uses this every day and it's still going strong
I would recommend this to a friendLove this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this so much………,,,,,,,,,,;;;;;;;;;;;;;;;;;;;;
I would recommend this to a friendMotor Quit after 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Motor quit working right after 2 year warranty expired. $400 to repair. No thanks. Dyson is junk
No, I would not recommend this to a friend- Cons mentioned:Price
Would not recommend for people with thin hair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my birthday and I hated it. I have curly thin hair and the brush straightener wouldn’t perfectly straighten my hair it would only make it frizzy. The curler wasn’t any better, I think my natural curls are better. I don’t think it’s worth it for that price. It was fun to mess around with though.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Maria, this is Kelly with Dyson. We're sorry to read your review, and learn how disappointed you were, overall, with the Airwrap™ Complete Styler. The Airwrap™ Complete was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Not for curly hair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this dyson. I bought it for my wife for her birthday and she has curly hair. The attachment no longer stay on. I am glad i listen to m gut and got the protection plan.
No, I would not recommend this to a friendNot for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love this set, but sadly didn’t work with my hair. I have fine straight hair and right after styling it looked great, but fell flat shortly after no matter how much product I used. Sadly will be returning, but highly recommend for those whose hair this does work for
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're so sorry to hear that you didn't have a better experience thus far with the Airwrap Complete. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
While I understand you are intending to return your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered 2 Dyson hair products for both my granddaughters. One had the information about the product along with pamphlet showing all the attachments etc, the other one came with nothing other than the product. Very disappointed and embarrassed.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. We're sorry to hear of your recent experience. We'd be glad to provide any needed assistance with your new Dyson Airwrap. Please feel free to get in touch with us directly via email at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Refund please
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with material and missing parts kind requesting refund please
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
Thank you for sharing your response with us. We have reviewed your concern regarding having missing parts concern with your Dyson Airwrap multi-styler Complete Long. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Sahil
Dyson Customer Support.
It sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item broke on me and I tried contacting but no results. I’m a long term costumer
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, This is Amanda from Dyson. Our Dyson experts are available to assist in ensuring your Dyson Airwrap is working as intended. Please send an email to questions.us@dyson.com with your serial number and we'd be happy to help! Best Wishes, Amanda Dyson Customer Support
Dud of a gift!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked two times then never again. Dud of a gift, unhappy wife.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Thank you for your feedback on the Dyson Airwrap. We appreciate you taking the time to share with us.
We are sorry to hear your product stopped working. We always try to provide a prompt resolution to your needs. It seems like your product should still be under warranty so please reach out to our warranty department at askdysonUS@dyson.com. We look forward to helping you resolve this issue as quickly as possible.
Best wishes,
Amanda
Dyson Customer Support
Doesn't work for curly hair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to purchase this item but It doesn't work with curly hair at all
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Airwrap multi-styler. We would value the opportunity to learn more about your experience as well as provide you with troubleshooting assistance as this styler is designed for many hair types.
Our goal is achieving customer satisfaction so we're committed to addressing any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
- Cons mentioned:Curl hold
Fine Curly Hair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for me. I have fine curly hair (not difficult to dry straight) and it took me twice the time it normally takes to dry and when I finished it was puffy and frizzy. I also curled my hair using the Dyson Airwrap Complete and it didn’t last and the hair just got frizzy.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Maria, this is Kelly with Dyson. We're sorry to hear that in your use, you found that the Dyson Airwrap™ Complete Styler left your hair frizzy. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
The firm smoothing brush tool creates a straighter style with less frizz and flyaways, and the soft smoothing brush creates a smooth, blow-dry finish. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Bad service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Team: 10 people working at the store… just 1 knows how to do returns…a long line as results and 1:30 hour lost… Dyson it’s doesn’t work
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We regret hearing of your experience. You're encouraged to reach out to the retailer to inform them of the issue.
We're also happy to provide support to you, if needed. Feel free to reach us at askdysonus@dyson.com and we'll be privileged to assist further!
Thanks for your support of Dyson technology.
Best wishes,
Tia
Dyson Customer Support