Customer Ratings & Reviews

I love it!! I use it to blow dry my hair after I get out the shower and it makes my hair so smooth! Definitely is worth the money

I loved my Dyson !! It’s so easy to style my hair!

Excelente. I love it! It makes my life easier, less time to do my hair.

Perfect, makes everything easier. Very lightweight.

Let me start by saying that the Dyson Airwrap is an amazing styling tool when it works. My wife was thrilled when she received it as a gift, and the first few uses yielded beautiful results. However, our excitement quickly turned to frustration when the Airwrap suddenly stopped working on the fourth use. We were out of town, but thankfully, Dyson's customer service was friendly and helpful over the phone. The representative walked me through troubleshooting steps, but when that didn't work, he insisted on a video conference to watch me repeat the process. While I understand the need for thoroughness, it felt a bit excessive and inconvenient. The real disappointment came when the representative informed us that we would have to return the defective unit before they would send a replacement. Considering the high price of the Airwrap (nearly $500), I was shocked that they wouldn't expedite the process to ensure customer satisfaction. We were left without a working product for an entire month, which was unacceptable. Thankfully, the replacement unit finally arrived and has been working well so far. However, the initial experience left a sour taste in our mouths. While the Airwrap is undoubtedly a great product when it functions properly, the lack of urgency and customer-centric solutions from Dyson during our time of need was disappointing. Overall, I would recommend the Dyson Airwrap with caution. It's a fantastic styling tool, but be prepared for potential hiccups and a less-than-ideal customer service experience if you encounter any issues.

The Dyson is hands down the best hair tool I have ever owned. As a licensed cosmetologist this is my go-to tool.

Love it!! I was having issues spending this kindof money on a hair tool but i love it wish i would have gotten it sooner

Amazing buy! Having used this, I don't think I can use any other product. You can use it in so many different ways. Low heat helps the hair feel better and healthier

Got this for my 14 year old daughter and she LOVES IT! No complaints from her at all. Great product according to her. She’s had it for a few weeks now.

Best hair tool. Does everything I hoped it could and then some! Can't recommend this enough.

Works well. Does not get as hot as other devices. This is great for wavy to straight hair.

Awesome system! Cuts drying time in half and doesn’t get as hot as normal hair dryers so it definitely helps avoid any heat damage. My hair isn’t coarse but is pretty curly. The smoothing brush just glides through my hair without any issues. My hair comes out extremely straight to where I only have to do a few passes with a flat iron afterwards. I typically go get my hair done at the Dominican salon and now with the Dyson I can get a great blow out at home. So worth the money it’ll save me from getting my hair done every two to three weeks. If you have any doubts just buy it, you will NOT be disappointed!

Great Product!! Strong and durable. We got it for our daughter for Christmas and it has been great for the whole family.

I've been with it 2 months and I love it!! In 10 minutes I have my hair dry and ready to leave!

Love the Dyson air wrap. But also love the customer service at Best Buy. Super easy to deal with on in store pick up

Amazon product, my gf most definitely loved it thank you Best Buy for making this purchase possible

Nice product with high quality detals. During the first month of use i am very satisfied with the performance

I really like this product, I am still learning how to use all the part that come with it, but I do recommend this product.

This is the best hair care product ever. Hard to believe you get the power, durability and utility for such a moderate price!

I've never been good at styling my hair until now. It's so easy to use and my hair looks professionally styled every time. I love my Airwrap! It is absolutely life changing!