Customer Ratings & Reviews
- Model:
- 400714-01
- SKU:
- 12221031
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 4 months. Poor Dyson quality
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience with us. We're truly sorry to hear that your Dyson vacuum stopped working after just four months. We understand how disappointing this must be and apologize for any inconvenience this has caused.
To resolve this issue, please reach out to our customer support team at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Our team will be happy to assist you in troubleshooting the problem and finding a solution. Your satisfaction is our top priority, and we are committed to ensuring that you have a fully functional product.
Thank you for your patience and understanding.
Not so straight
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the quietness of the unit. But for the cost, I was not impressed with the straightening features. I had to go back over it with my own straightener to get it straight. I liked the blow dryer component, so I’m going to return this and get the actual dyson blow dryer instead.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Joshua, this is Kelly with Dyson. Thank you for sharing your review. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
You’ll love it if you buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! I got it for this thanksgiving and I am enjoying it everyday.
I would recommend this to a friendvery impressive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the price is high, but the quality of product performance is worth it
I would recommend this to a friendStyles great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product styles great but is a bit bulky and cumbersome to use.
I would recommend this to a friendDebating
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like what it does but it’s not that easy to use unlike their hair dryer and straightener, and because I’m not yet familiar with it and the best easy to use it I can’t really know how good it can be so I’m debating to keep it or return it !
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. We're sorry to hear that you haven't found the Airwrap easy to use. We can confirm, there is a bit of a learning curve to getting used to some of the attachments, such as the curling barrels. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We're sorry to learn that you found the Airwrap difficult to use. To learn more about the Coanda affect and other features, please visit our Dyson Hair Styling Guide page on our website: https://www.dyson.com/hair-care/hair-styling-guides
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Good hair styler
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the price is a little high, but quality is good.
I would recommend this to a friendTo expensive not to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Return the first airwrap due to the product not functioning . Now the replacement will turn off after five minutes of operation . Not sure what’s going on . Disappointed on the performance of this Dyson product based on the price I paid .
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello JulesNy,
This is Miella from Dyson. Thank you for your review. It's definitely peculiar that your Dyson Airwrap™ styler is shutting off during use. Your machine is backed by a 2-year Dyson warranty, and we have a team of experts who are always keen to assist with issues such as these. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Christmas gift for wife I’m sure she’ll be happy
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great curls your hair all by itself!
I would recommend this to a friendwife and daughter loves it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my wife and my daughter loves it they used it almost everyday...
I would recommend this to a friendNOT MY FAVORITE FROM DYSON
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so high priced & I was so excited to get it, but the blowing/drying portion of the hair dryer itself is not very powerful. Which is incredibly surprising due to how powerful the majority of all of DYSON’S products are usually.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry that you aren't having a 5-star experience with your Dyson Airwrap™ Complete Styler. The pre-styling dryer attachment was designed to take your hair from wet to damp, and ready to style with the other included attachments. Generally, the pre-styling dryer would not be used to completely dry/style your hair on its own. We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work ok.........................................
No, I would not recommend this to a friendNot Great from Dyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure how Dyson made this product, it doesn't stay curly at all, only the dryer works good and I don't think anyone would like to pay 500 for a hair dryer. its definitely not a styler for sure...
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Csm2020,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Airwrap™ styler. The Dyson Airwrap works best on damp hair rather than fresh-out wet hair, and uses the Dyson Coanda technology to wrap the hair around the barrels to dry and style your hair at the same time. The Dyson Air Multiplier technology works to intelligently control the heat for less heat damage.
Your favorite hair product can be used in conjunction with your Dyson Airwrap styler, so we invite you to use your preferred product to help maintain your style.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
All around good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.many attachments, many different style mix and mqtch
I would recommend this to a friendRetuned as fast as I bought it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took it home and it lasted one day; had to return it because wife did not like it, especially given how expensive it was. I am sure there are plenty of ladies that like it just fine.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear that your wife didn't have a better experience with the Dyson Airwrap™ Complete Styler. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
No
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like it because every time I dry my hair the accessories come off.
No, I would not recommend this to a friendDidn’t work out for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had seen so many great reviews about this product! I tried to love it but unfortunately it didn’t work out for me. It made my hair look amazing for the first hour or so but that was about it
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Isabel, this is Kelly with Dyson. Thank you for your feedback; we love to hear and learn from our customers. We're sorry that you've not had a better experience with using your Airwrap, and getting your chosen style to hold. Please feel free to get in touch with us directly at askdysonUS@dyson.com, and we'd be glad to provide assistance.
Best wishes,
Kelly
Dyson Customer Support
Good for the right person
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty cool how to wraps your hair like magic. But I felt all the attachments were unnecessary. I dont do much with my hair. I would recommend this to someone who is always trying new things with their hair.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
damage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was defective i had to returned. It was working amazing but one day the airwrap didnt turn on agan
I would recommend this to a friend