Customer Ratings & Reviews
- Model:
- 400714-01
- SKU:
- 12221031
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Nit happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not happy, the idem was not blowing hot air and i had to return it
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine from the first day and assure you our support team is always at the ready, should you need us.
If you're ever in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way too many gadget for my liking. Was too complicated
I would recommend this to a friendDisappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not hold hair the way it was supposed to. Was disappointed
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Airwrap Complete Styler. We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
Low Heat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heat is too low. Tried it over and over again, not hot enough. Too expensive.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We're sorry to learn that you found the Airwrap difficult to use. To learn more about the Coanda affect and other features, please visit our Dyson Hair Styling Guide page on our website: https://www.dyson.com/hair-care/hair-styling-guides
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
A-maz-ing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Lightweight. One-hand styling with brushes is so much easier, performance excellent. Barrels require practice, with the right amount of dampness these definitely produce wave or curl. Hairdryer function is amazingly powerful. Cons: Expensive. Cold Shot is metal push up and HOLD (tiring), Beautiful Case has NO HANDLE (NOT A CARRYING TRAVEL CASE). Overall: Amazing all-purpose hair styler that does exactly what it claims, expect a learning curve practicing with barrels. FOR THE PRICE point, I'm very disappointed it is not a traveling case. That and a more ergonomic handle grip w/push in lock Cold Shot would have gotten this a FIVE STAR rating.
I would recommend this to a friendValue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with long hair. Must buy separate pieces.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi BB, this is Kelly with Dyson. We're sorry to her that you're not having a better experience with your Airwrap. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
You may find that if your hair is longer, you would benefit from the longer barrels, which are available to be purchased separately.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Hair
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was not good for our hair. I returned immediately
No, I would not recommend this to a friendLife changing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate how much I love this thing. I have purchased two air wraps and the professional blow dryer and I will never be able to use another dryer in the salon again. I bought my air wrap and ended up getting one for my mom too. They are life changing.
I would recommend this to a friendTreat Yourself — Just Buy It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had wanted the Dyson for 2 years before I couldn’t resist any longer & it did not disappoint! I love it, my hair feels healthier, I always get complements on how I style it and watching it curl my hair is beyond entertaining.
I would recommend this to a friendI LOVE THIS! & I Can’t live without it now!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best styling tool ever. It takes me 10 minutes to style my hair from wet/ towel dried. It actually looks great and my hair hols the curls or waves, and if I brush it out after adding a little finishing spray my thin fine hair looks fuller and has more body. I dont have to shampoo everyday.
I would recommend this to a friendDo not like this at all.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like it at all. I will be returning it this weekend.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Airwrap™ Complete Styler. We would value the opportunity to ensure that your Dyson is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com we are happy to provide you with support.
Best wishes,
Kelly
Dyson Customer Support
does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product does not work with long hair!!! does not work
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We are sorry to learn that in your use, you've found that the Dyson Airwrap™ Complete Styler isn't working for you on your longer hair. We apologize for this inconvenience and want to ensure you have a great experience with the Dyson Airwrap™ styler. Rest assured, Dyson does back all new units from an authorized retailer with a free 2-year guarantee. Please consider emailing us directly at askdysonUS@dyson.com, and we will be happy to assist you further with this. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Its okay!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the technology of the device is really cool, but I must say my biggest downside of this device is it does not hold curls for me, I’ve tried it with my hair wet, and I also have used the cold shock button but I’m having a hard time here, Overall I don’t think it should be so much money
No, I would not recommend this to a friendNever regret because it is very useful for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the air wrap. It is very easy to use. I have lots of compliments from coworkers. You can have salon style in within 10 mins. Worth it.
I would recommend this to a friendAmazing product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such an amazing product. Bought this for my wife and I love how her hair looks using this. Also amazing with the brush attachment.
I would recommend this to a friendI love it!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always wanted to get Dyson and it was on sale so I got it as a gift to myself. It is so easy to handle and you don't have to worry about getting too hot if you are setting your hair up. Totally worth it
No, I would not recommend this to a friendGreat quality, great experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift for a family member. They love it, especially how it makes it so much easier and quicker fixing their hair. It's expensive but you're getting a great experience and quality for it.
I would recommend this to a friendGreat product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My hair feels healthier since using this hair styling tool - not feeling/seeing the dry ends from using a hair dryer and/or curling iron. I recommend this Dyson product.
I would recommend this to a friendDyson airwrap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as a christmas gift for my wife and she loves it. She uses it everyday and says her hair feels much better than from using her old straightener.
I would recommend this to a friendThe best!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best dryer ever! Super easy to use and model!!!!
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Danimis, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Airwrap Multi-Styler Complete Long. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
