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Customer reviews

Rating 4.7 out of 5 stars with 2665 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,665 reviews
  • Rated 2 out of 5 stars

    It was ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curls don’t last long with people that have lots of hair. It takes forever to curl also so it’s not for daily use unless you want to wake up extra early and style. Clearly not the biggest fan but if you have patience then this might be for you.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.

      Best wishes,
      Teanna
      Dyson Expert Dyson-EN_US

  • Rated 4 out of 5 stars

    best airwrap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curls doesn’t stay longer rest is all assured. I would recommend to a frnd

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Takes longer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves hair amazing but takes way longer to dry than I anticipated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product working perfect This is best gift for my wife and family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice my girl loves it everyday use high price tag.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wanted to love it but it didn’t work on my hair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this so badly! However before I could even finish my hair, all the curls fell. I’ve tried everything recommended in forums and spent even more money on good products to help the curls stay without success. After a week of trying, I finally gave up and returned it.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hey Ellie, this is Kelly with Dyson. We're sorry to hear that we seem to have missed the mark with the Airwrap multi-styler and your hair type. Curls can be tricky and there is definitely a learning curve when using the Airwrap. While we understand that you've taken your machine back for a refund, if you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    Great product after learning curve!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some getting used to but works well and quickly!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, takes a little while to ge use to it. Overall works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent hair styler

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hair styler, but the unit is very big and heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing worth every penny

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs this! I love this product. Every time I do my hair it looks amazing! I have thinner but long hair and this make my hair look full and healthy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor box condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box was damaged so I asked the employee to change it. But he told me it is okay if the dry is okay inside and come back if I have problem. I was buying a new one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good versitile tool for people with long hair and nothing to so with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so handy and easy to use. Best product i loved it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great product. little bit expensive. But I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson airwrap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well as advertised. Pricey but worth it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great for curly hair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this product, had been looking at it for a couple of years and finally decided to try it. In order to get tha curls the way you want, you are not supossed to dry your hair completely. If you have curly hair, that means your roots will look freezy and puffy. If you dry your hair properly and then use the curling attachments, the curls don’t properly hold. Sooooo, I’ll be returning it :(

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello,
      thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Air wrap Multi- Styler Long. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
      Best Wishes,
      Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    The hair Holy Grail

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for my daughter. Lots of hugs, all of her friends are even friendlier to her now and I have increased my status as greatest dad ever! The product itself seems very well made, designed and high quality. The curls are full and have a lot of body. Drier works quickly. Definitely a learning curve for how to use it to its fullest, but there are plenty of resources out there for that. If you're on the fence about getting this for the lady in your life, just take the plunge and enjoy the reaction!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long curls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new hair tool worth every dollar… easy quick curls. Still learning all the attachments but overall very happy with my purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product. It didn’t hold a curl and didn’t do what it promised.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello,
      thank you for sharing the response with us. We do apologize for the inconvenience and understand how you must be feeling. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. Do not worry, we are here to help you. We will surely work on your valuable feedback and will try our best to get a better experience ahead so that this issue does not come up in future. For any future instance, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For any queries, please feel free to reach out to us. Thank you so much for your patience.
      Best Wishes,
      Sahil
      Dyson Customer Support. dysonglobal

  • Rated 3 out of 5 stars

    Dyson Airwarp

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first Dyson airwrap seemed to be used and after only two uses it died. We returned it to our local Best Buy and they ordered a replacement no questions asked. We received the replacement two days later.

    I would recommend this to a friend