Customer Ratings & Reviews
- Model:
- 400714-01
- SKU:
- 12865662
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Delivery sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery is horrible. They promise one day and they randomly deliver the item sooner than expected and just leave it outside. Later in the day they send you an email that they delivered. If you are or are not home they don’t care.
No, I would not recommend this to a friendThe dayson hair dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I git this item so happy and excited, and it stop working on my 3 use so I returned it, and afraid to buy it again, and have the same experience.
No, I would not recommend this to a friendAll good things come to a end
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was working great until it just stopped working. I emailed Dyson for help and scoured the internet for help Thankfully I was still in the 90 day return I wouldn’t buy this again
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
Dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over prized Product is good . Makes lot of noise .
I would recommend this to a friendDyson hair wrap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I very much wanted to love this product. I watched videos and tried it so many different ways every time my hair would be frizzy. I returned it because it stopped heating up. Don’t waste your money.
No, I would not recommend this to a friendcheck offers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.found a cheaper price on the dyson website itself so please check
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for bringing this to our attention. We understand how important it is to find the best value for your purchase. We recommend checking the Dyson website directly to confirm the pricing and any ongoing offers. Please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
We appreciate your feedback and hope to assist you further.
Poor customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great but best buy has poor customer service People taking phone from other countries and they treat the customers are cheaters where as company is cheater
I would recommend this to a friendNot worth it if you have long, thick, wavy hair.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get better results with my Hot Tools hair brush dryer and curling iron. I wanted to love this dryer but it is not for blowouts if you have long, thick, wavy hair.
No, I would not recommend this to a friendDyson product has many problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was defective, did not have power. Tried many different things recommended on the Dyson website and YouTube videos, but nothing worked.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Michael, this is Kelly with Dyson. We're disappointed to hear that your brand-new Airwrap multi-styler arrived not working and would not power on. Your purchase is backed by our two-year guarantee, and we'd love to learn more about your experience, and make sure your machine is working as intended. Please feel free to get in touch with us directly at askdysonUS@dyson.com, so we can help.
Best wishes,
Kelly
Dyson Customer Support
Bad product and customer service
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped completely working in 4 months. Reached out to Dyson and waiting for them.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
…
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My purchase was delivered to the wrong address, and was still forced to pay for it.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Leslie, we apologize for the difficulties you have encountered with your recent order of Dyson - Airwrap Multi-Styler Complete Long. This is certainly not the experience we want for our customers. Our team is dedicated to addressing these concerns, and we will use your input to make improvements. If you need further assistance, please reach out to Dyson support. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm wishes, Monika R
Don’t waste your time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t receive it or the refund. Don’t waste your time
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
Thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Air wrap Multi- Styler Complete Long. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Didn’t work out for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had seen so many great reviews about this product! I tried to love it but unfortunately it didn’t work out for me. It made my hair look amazing for the first hour or so but that was about it
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Isabel, this is Kelly with Dyson. Thank you for your feedback; we love to hear and learn from our customers. We're sorry that you've not had a better experience with using your Airwrap, and getting your chosen style to hold. Please feel free to get in touch with us directly at askdysonUS@dyson.com, and we'd be glad to provide assistance.
Best wishes,
Kelly
Dyson Customer Support
Bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad bad bad bad bad bad bad bad bad ………………………………..
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Air wrap. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
10/10 Recommend
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this air wrap, the cold shock is a game changer. This is a purchase you won’t regret you bought
I would recommend this to a friendIt’s okay
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did curl my hair but it kept trying to grab more hair. I wanted the barrels to be like the older one that were longer.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
Mrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hair must be almost dry before styling. Takes a long time to dry/style hair. Then the style/curl doesnt last. I returned mine. It is not worth the money!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Dissatisfied,
Thank you for sharing your feedback. We're sorry to hear that the Dyson Airwrap wasn't a better fit for your home. While we understand you've returned the product, should you have any further questions or concerns we can help to address, don't hesitate to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Amanda
Dyson Customer Support
Fault device sent by best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I trust dyson but this one Stopped working after 15 days
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Shawn, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson - Airwrap Multi-Styler. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Dyson air wrap sucks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sucks, I paid 650$ for something that makes my hair look like I haven’t combed it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hey there, this is Kelly with Dyson. There can be a learning curve to getting the hang out of all the attachments the Airwrap comes with, and how the Coanda effect moves your hair. You can find some great hairstyling guide videos on the Dyson website here: https://www.dyson.com/hair-care/hair-styling-guides If you still need help, please consider getting in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Disappointed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife’s birthday. The package was opened before and the boxes inside the package were torn apart.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Jay91,
Thank you for your review. TThis is Miella from Dyson. We're sorry to hear you received your Dyson Airwrap Long Complete in this condition. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support