Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2665 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,665 of 2,665 reviews
  • Rated 1 out of 5 stars

    Do not buy dyson

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy another Dyson product. They are very expensive and Dyson does not stand behind them when they fail. They will act like they care cause you to spend lots of time on the phone and mailing the product in to them only for them to do nothing but call regularly and ask what the status is.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello,
      thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Air wrap Multi- Styler Long. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
      Best Wishes,
      Dyson Customer Support. dysonglobal

  • Rated 1 out of 5 stars

    Shortage after only 2x’s

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the Dyson as a gift and it shorted the second time I used it. Checked various outlets and confirmed it was in fact the Dyson. For a brand new product you would think this wouldn’t happen, but nope. Sadly I has a very poor experience with this product.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support. Dyson-EN_US

  • Rated 2 out of 5 stars

    airwrap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know people love this but it did not work for me. Instuctions are very poor. Had to watch a lot of videos to know how to use it.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We are sorry to learn that you have found the Dyson Airwrap™ styler difficult to use. We're always on hand to provide any needed support or answer any questions you might have. Please feel free to get in touch with us directly at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 1 out of 5 stars

    Who wants to go through not working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working and now discovering that Dyson has the same problem of it just stopping quite a lot. This is the biggest most expensive blunder I and my wife have made in years! What a mistake!!!! It’s worthless

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Thomas, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of yourDyson - Airwrap Multi-Styler. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 1 out of 5 stars

    Dud of a gift!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked two times then never again. Dud of a gift, unhappy wife.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Thank you for your feedback on the Dyson Airwrap. We appreciate you taking the time to share with us.

      We are sorry to hear your product stopped working. We always try to provide a prompt resolution to your needs. It seems like your product should still be under warranty so please reach out to our warranty department at askdysonUS@dyson.com. We look forward to helping you resolve this issue as quickly as possible.

      Best wishes,
      Amanda
      Dyson Customer Support Dyson-EN_US