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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8274 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are positive about the Airwrap Multi-Styler's ease of use, styling capabilities, and time-saving drying features, with many praising the multiple attachments. However, customers are negative about the high price point, and some express concerns regarding curl hold and the product's longevity. Several users found the device to be heavy. While some users found the styling process easy, others found it challenging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 8,274 reviews
  • Rated 5 out of 5 stars

    Birthday gift for my girlfriend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to find in stock! I bought this for my girlfriend's birthday. Searched everywhere like Sephora, Ulta, and Bed Bath and Beyound. Best Buy has always had my back, especially when I pre-ordered my Playstation 5 and XBOX Series X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the splurge!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read somewhere that this unique hair styler/dryer was a difinite splurge, but worth it. So true! It is crazy cool and works. I’ve got thin limp hair and the brush really does give lift and body instantly. The curl attachment softly grabs and curls without pulling and tangling the hair. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product.Love the power and all the attachments Just wish it wasn’t as expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife for Christmas, she can't put it down. She has never really been one to curl her hair or try different things. She is now using this daily, traveling with it and loves it. It is a little on the expensive side, but like every Dyson product, it is worth every cent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard at first

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little hard at first but once you start to to use it… its amazing!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great product but hard for long thick hair to curl

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not for all hair types, I used it and believe me I wanted to love it, but I would curl my hair I’m not lying 10-15 min later my curls were gone.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support dysonglobal

  • Rated 1 out of 5 stars

    Used item sold as new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order# bby01-806722611582 I got this item for my wife as a gift for Christmas online. It arrived on time. But when she opened it the packaging was loosely not securely packed and looked previously opened and repackaged. and there was blonde hair all over the inside of the tools (I took pictures). The cord is all jumbled up and the lid from the box was not fully closed and backwards. How disappointing and disgusting! Considering I paid over $600 for this item and it comes in used. I expected much more from bestbuy and Dyson. What a disappointing thing to open on Christmas Eve. And we live over an hour from any Best Buy. And now this item is out of stock and deal with the hassle of returning etc etc. I would like to see how we can resolve this. All photos were taking before we touched it after we removed the lid. And looks like snot? Is on the actual device

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello there, this is Kelly with Dyson. We're sorry to hear that your experience with your new Airwrap was less-than-great. It does sound like you received a unit that may have been previously used and returned, and this is very disheartening for us to hear. We would love to see what we can do to assist you with this. Can you get in touch with us directly at askdysonUS@dyson.com. We'll be happy to help.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, but the price is a bit high in my view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter asked for this and I thought it was way overpriced. But once she got it and I watched her use it, it is just that good. I am very happy with this and if there are any dad's questioning it, just go for it. They will love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful hair dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blow dryer works fast and is safe for your hair as it does not damage it with a ton of heat. The curling tool and straightening attachments work wonderful. However I don’t find this to be as good as the commercial shows but it’s perfect for home use. I use it and still need to run a straightener through my hair however this blow dryer works very fast and does a great job without running to the beauty salon.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's okay but I'm returning it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the styling brush but bought it mainly for the curler but it frustrated me that my hair didn't wrap around the barrel and too much air made a mess and I am not a patient person so not dealing with it I'll just buy a curler. For almost $700 with tax it should do more

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      I'm very sorry to hear that your experience hasn't been up to our normal high standard. We do our best to provide a first class service to all our customers, I'm concerned to see that we've disappointed you on this occasion. Dyson-EN_US

  • Rated 4 out of 5 stars

    Easy to handle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use only wish we didn’t have to change heads to curl it in the opposite direction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use. Look like luxury. Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife as a Christmas gift and she absolutely loves it. The blow dryer attachment some people said wasn't that great but it is better than her traditional blow dryer and she uses it daily. She has a lot of fun with the styling attachments.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Huge Waste

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not curl your hair, the curls fall out within thirty minutes, if it curls at all. I followed the instructions watched Tutorials, nothing works. If you have fine strait hair, don’t waste your money. Huge waste of money.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Jenn. Our Dyson experts are available and ready to help with your Airwrap multi-styler! Please send an email to questions.us@dyson.com with your serial number. Hope this helps! Dyson-EN_US

  • Rated 5 out of 5 stars

    Neat Dyson Airwrap Complete Styler

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Airwrap Complete Styler works like magic to curl long hair. It easily wraps the hair with its swirling airflow and then you just wait for the heat treatment to set your curl. Its another example of Dyson's cool design and utility in personal care products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. There’s quite a learning curve, so be patient. Highly recommend also purchasing the longer, smaller curling barrels too. My hair and my girls’ hair is so shiny after using! If you’re on the fence, come over to my side!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product but my hair turns out frizzy after a couple hours when I use the curler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just good for my wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife couldn’t go to tha hair salon for months because of this COVID, so I bought this for my wife’s present. She was amazed and so satisfied with it. This is too expensive honestly, but it’s ok because she loves it :) The container looks so nice and luxurious, I like that too!

    I would recommend this to a friend