Customer Ratings & Reviews
- Model:
- 400714-01
- SKU:
- 6504638
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are positive about the Airwrap Multi-Styler's ease of use, styling capabilities, and time-saving drying features, with many praising the multiple attachments. However, customers are negative about the high price point, and some express concerns regarding curl hold and the product's longevity. Several users found the device to be heavy. While some users found the styling process easy, others found it challenging.
This summary was generated by AI based on customer reviews.
Didn't Even Last a Year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suddenly stopped working, refuses to turn on and smells burnt inside. Worked decent enough but didn't last a year.
No, I would not recommend this to a friendExtremely poor construction
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife used the first Styler For two weeks before the handle started buzzing like there was a short. Filter was clean and wouldn’t reset. Returned and got a replacement. Replacement worked for a week and now has the exact same issue. Will be returning today for a full refund.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. Thank you for sharing your review of the Dyson Airwrap Styler. I am sorry to learn of the experience that you had with your machine. I can confirm, that it is normal to hear a quiet buzzing noise from the capacitor box when the machine is plugged in. This isn't a fault of the machine, but rather a normal occurrence. I understand that you have initiated the return for your unit, however we would value the opportunity to learn more about your experience. Please feel free to reach out to askdysonUS@dyson.com. We look forward to your correspondence.
Best wishes,
Kelly
Dyson Customer Support
Add warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought at Best Buy in 2023, died within 4 mo. Dyson replaced with new one as under warranty. Second one died again after a year. Dyson itself has poor customer service and this is not that greatly made hair drier. Drier itself is fabulous but comes with complications. (Yes I cleaned filter).
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
Hope you are doing well!
thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Cordless Vacuum. We recognize that this experience has not been up to your expectations, and we sincerely apologize for the situation you have encountered. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. Rest be assured, we are here for you and will do our best to assist you with the best possible solution. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to skdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support
Pricey hair dryer/styler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a birthday gift for my wife and she loves it. I thought it was a bit pricey but happy wife = happy life.
I would recommend this to a friendNo regrets!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's worth every penny! I can literately style my hair in 5-10 minutes, including the drying time. There are so many tips on Youtube. I am glad I finally got it.
I would recommend this to a friendDyson Airwrap
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The curling tool is amazing! So easy and curls last for days. I am not that impressed with the hair dryer attachment. I don't think this can compare to just the hairdryer. The smoothing brushes work well. I am not sorry I purchased, but wish the hair dryer was better.
I would recommend this to a friendThe best hair tool ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my dyson airwrap! The best thing about it’s all of the tools! I am styling my hair in so many different ways! Happy hair is good hair day :)
I would recommend this to a friendBirthday gift for my wife.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a find! This thing was a present for my wife and she loves it. Pretty lucky to find this for sale as it’s been pretty hard to find lately.
I would recommend this to a friendlove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Except for the fact that I thought the special edition came with a brush and a comb, but that's only if you order directly from dyson.
I would recommend this to a friendAmazing!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my wife and she’s never looked better! Her hair that is! Lol takes a bit to learn how to use it but doesn’t damage your hair. She is a believer in the Dyson products.
I would recommend this to a friendGood but takes practice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is very premium, comes in a premium case. It works well in getting curls easily, but to utilize all the different mods fully takes some practice. Probably need some lesson from someone who has experience. It's not that easy to just watch a video tutorial and replicate style.
I would recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited to finally be able to buy the Dyson, it was a total disappointment to use it, it took me 3 times more time and effort than it normally would with my brush that was 9 times cheaper and my hair ended up worse than usual. I tried to return it but it is not available to do so. I feel like I wasted my money.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Probably a bit too expensive. But wife loves it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To me it's a glorified hair dryer but my wife swears by this. According to her it's a must have and worth every penny. I just wish it cost less than every penny I had.
I would recommend this to a friendwife approves
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this at a huge discount for my wife. and to my surprise this is now my wife's go to daily hair care device, which has replaced a dryer and iron and something else.
I would recommend this to a friendfun new toy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fun toy I love it, it makes doing my hair way easier. Is it necessary or better than lets say another spinbrush ? I am not sure , but its fun to use...I enjoy it.
I would recommend this to a friendLove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and my hair is much less damaged! I can't be trusted with most flat irons. A big time saver, too.
I would recommend this to a friendDyson Airwrap Complete
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Five star product well worth the money wish i had of got one a long time ago excellent product!! So if your hesitant because of price don’t be because it’s worth it !!
I would recommend this to a friendEhh ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the brushes cut down hair drying time! Heavy and thick for using all the time. Cord is annoying. Will keep it just for the time saving and hate dealing with returns. Air wrap is weird and cant get it to work.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Missy, this is Kelly with Dyson. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
overall good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and gifted to my sister and it is good. I heard the my sister feels very happy with this product when it is compared with the previous products.
I would recommend this to a friendGreat gift for the wife! Get good style points.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for the wife and she loves it. It was a bit tricky to use in the beginning but she got used to it and now she uses it all the time.
I would recommend this to a friend