Customer Ratings & Reviews
- Model:
- 400714-01
- SKU:
- 6504638
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are positive about the Airwrap Multi-Styler's ease of use, styling capabilities, and time-saving drying features, with many praising the multiple attachments. However, customers are negative about the high price point, and some express concerns regarding curl hold and the product's longevity. Several users found the device to be heavy. While some users found the styling process easy, others found it challenging.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife wanted this for awhile she is really happy with the product and enjoys the color
I would recommend this to a friendGreat but not Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife. Overall she really likes it, but there's apparently a learning curve to using the curler. She loves the blow dryer, but wished at this price point it would have come with a hair straightener too.
I would recommend this to a friendWife Loves It
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another great Dyson product. Have had this for a little while and have had no issues at all. Would highly recommend!
I would recommend this to a friendAmazed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Super happy with the purchase! All dyson products sre great!
I would recommend this to a friendDyson
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little pricey bough one for wife as a gift works very well not damaging to her hair simple to use but is expensive
I would recommend this to a friendVery happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good product that will do a great job and let for a long time.
I would recommend this to a friendFair
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for my hair type. Took forever to use on me
I would recommend this to a friendBrand response from Dyson Team
Posted .Hi, we reviewed your concern that you are having an issue with the machine. We do apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Dyson Customer Support
Pricey but worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still getting used to using it properly, but it was definitely worth purchasing.
I would recommend this to a friendGreat gift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it! Bought for her birthday. Eliminates other hair dryers, curlers, flat irons etc. Mama’s happy... I’m happy.
I would recommend this to a friendOverpriced Dyson hair gadget
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced and not that functional I can only use one pc of all the gadget
No, I would not recommend this to a friendNot for already fried frizzy hair
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was waiting for the new airwrap complete. And I am so dissapointed!! I love the packaging and all but the curls didn’t hold my hair looked like Monica’s hair from friends with a lot of frizz!! The curls held for 5 mins and that’s it. Did not like it at all. Maybe it’s not for frizzy hair. Forget about healthy hair this made my hair look more fried than before. I returned it after trying it few times.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Sana,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your frustration with your Dyson Airwrap Complete styler. The Airwrap was tested on miles and miles of different hair textures, types and lengths to ensure it's the most versatile styling tool.
With the intelligent heat control and Coanda technology, we do understand there's a learning curve with the Airwrap. This is why we cultivated the Dyson Hair Support page with tons of videos for curl retention and styling guides by hair type. The Airwrap also works great with your favorite styling products.
We hope you continue to consider Dyson products in the future.
Best Wishes,
Miella
Dyson Customer Supportt
Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointing. I was so excited to try this and wanted to love it so much, but I experienced what a lot of other reviews said in that the curls did not hold at all. I thought the round brush attachment would be great for blowouts but I got a lot of flyaways and my hair felt very staticy after use. For the price, I was hoping it would be a replacement for other hair tools but it definitely is not. I also think the barrels are too short for hair any longer than shoulder length so I would have had to invest in the long barrel attachments. My hair is not very thick and only a few inches past the shoulder and I still found the barrels to be too short. I also did not realize that I would have to change out the barrel for each side of my hair- not ideal if you want to mix up the direction of the curls for a more natural look- just so cumbersome. Finally, it takes FOREVER. This is not a time saving tool at all. Overall I was not happy enough with the results to justify the cost so I returned it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. We're sorry that you were disappointed in the Dyson Airwrap Styler. The Airwrap™ can deliver a variety of styles from voluminous curls, waves to a smooth finish. However, the end result varies and depends on a combination of factors – hair type, hair length, settings you use the product at or how wet the hair is before styling. If you're experiencing curls dropping out, a few tips to help improve would be ensuring the hair is damp before styling, that the barrels are held in place until the hair is dry, and to use the cold shot to set the curls.
If you begin your hair wet, and use the pre-styling dryer prior to curling, you may wish to not dry your hair as much, and then when using the barrels to curl, ensure the hair is completely dry before releasing. If you start with dry hair and use a spray bottle to dampen hair, you may not be getting the hair wet enough prior to using the barrels. You can also experiment with a styling/setting spray once complete to help hold the curls.
While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Best ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tool is so wonderful!! Easy to use, many different uses, and I get so many compliments on my hair.
I would recommend this to a friendLove this product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how the hair dryer makes my hair feel and the styling attachments are great and easy to use! Would highly recommend this product!
I would recommend this to a friendDyson hair dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for someone I was dating she absolutely loved it. Personally I think it was a little pricey hence the 4 star rating but for the quality and how much she loved it, it was worth it!
I would recommend this to a friendGreat gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item for my wife, which she loves. Great gift and recommend.
I would recommend this to a friendDyson hair
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever. Easy to take when traveling. Would recommend this purchase.
I would recommend this to a friendMr fixed it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice equipment, wife loves it. Great traveling bag. Very effective gadget.
I would recommend this to a friendDon’t let tiktok fool you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My mom has the dyson supersonic and I decided to get the airwrap because it looked very efficient and never imagined that it would damage my hair or cause frizz! Well… I’ve seen all types of tutorials on youtube and nothing helps, I can’t make my hair look good with it and totally regret this purchase. If I could go back in time and return it I would and would just get a supersonic!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear that you've found the Dyson Airwrap to be such a disappointing hair care product. Most retailers do offer a 30-day return period, if you're unhappy with your purchase. To inquire about a return, you can contact this retailer directly on their website.
Best wishes,
Kelly
Dyson Customer Support
100% pure garbage. DO NOT BUY THIS!!!!!!!!!!!!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars if possible. Got this for my wife as a Christmas present she wanted. Between her and my daughter they watched all the videos on how to use it and it just doesn't work at all. The hair doesn't nicely wrap around like they show. Half of it blows away as you try to corral it. The curls do not hold. Takes twice as long as a curler. The brushes also blow hair away while trying to use them. Save yourself a ton of money and run far away from this overpriced garbage. I've had mixed results with Dyson already, but this product ended any fascination we had to their marketing gimmicks. Extremely disappointed and unimpressed with this thing. It absolutely will not do anything advertised unless you spend many hours and a ton of money on hair product to help it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear that your wife and daughter didn't' have a more positive experience with the Dyson Airwrap Styler. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
The Airwrap does have a learning curve to it. For best results, start with freshly washed hair. All three brushes can be used on wet hair, but the barrels work best on damp hair. Use the Pre-styling dryer to dry hair to damp before styling with the barrels. When your hair is damp dry, it will look dry but feel cold to the touch. The strands of your hair will be separated, not clumped together.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support