Customer Ratings & Reviews
- Model:
- 460651-01
- SKU:
- 6550445
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Airwrap Multi-Styler's ease of use, styling capabilities, and time-saving drying features, with many praising the multiple attachments. However, customers are negative about the high price point, and some express concerns regarding curl hold and the product's longevity. Several users found the device to be heavy. While some users found the styling process easy, others found it challenging.
This summary was generated by AI based on customer reviews.
My wife loves it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this product! She said it has been gentle with her hair compared to a regular hair iron
I would recommend this to a friendDYSON, I DON'T RECOMMEND IT. SAVE YOUR MONEY.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely disappointed, my wife was very excited to get her dayson, but it is expensive, and she did not dare to ask me for it, I gave it to her for Christmas with great effort, since it is expensive, and in less than 3 weeks failing, the accessory attachment system to the main part is poorly designed, I went to dayson service in Columbus, Ohio the first time, and they changed the color from gold on the top of the head to purple, (a color we do not like) but I accepted because they told me that it would take more than 1 month to change, which if it works correctly I do not see the problem other than we do not like the purple color. but in less than 2 days the problem persisted, we went back, and this time I was willing to leave the equipment for a complete change even if it would take time, but the gentleman at the Dyson service center was rude and told me exactly these words: "THIS SITUATION IS PERFECTLY NORMAL" and I asked him, IS IT NORMAL that when you use the hair dryer comb it falls out or stays in your hair,? or do you mean, a defect in the device or bad design? it's not normal like that. He tells me it's normal... and I ask myself? $600 so that my wife today ends up using a $32 dryer with the same Dyson design and it works better, you'll understand the level of DISAPPOINTMENT, not to say that we feel scammed or robbed. Honestly, the bureaucracy and my peace of mind, are worth more than any absurd process of supposedly more than 1 month to have the entire device replaced. anyway, DON'T I RECOMMEND. I DO NOT RECOMMEND IT. Customer service in Columbus, OHIO, depends on your mood and the person you're lucky enough to get. Unfortunately, the rude person who helped me didn't even want to process the warranty, and supposedly had to do it myself when the first person asked me if I wanted to change the part to a different color, or request a complete replacement of the unit. At this point, MY EXPERIENCE IS COMPLETELY WRECKED, AND I DO NOT RECOMMEND IT. I DO NOT RECOMMEND IT. If Dyson wants to contact me, I'm open to contact, but I doubt they'll change my mind. I repeat, it was a sacrifice, a financial effort, with the hope of Christmas, to endure a SUPER BAD EXPERIENCE ON EVERY LEVEL.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, we sincerely apologize for the distressing experience you've had with the Dyson Airwrap Multi-Styler Complete Long. It's disheartening to hear about the issues with the accessory attachment system and the color change, especially after your significant effort and excitement in gifting it to your wife. We regret that our customer service did not meet your expectations and that the resolution process has been frustrating. Your feedback about the product design and service is invaluable, and we are committed to addressing these concerns. We understand how disappointing this situation has been and appreciate your patience. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Best 600$ ever spent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my girlfriend at first there was a little experimentation but once she watched a few videos and now understands how to use it she loves it!
I would recommend this to a friendDyson Air Wrap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if it’s worth the money but It works well and I like it.
I would recommend this to a friendPerfect Hair Styler
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the perfect hair styler, we bought other brands in the past and this is in another quality level.
I would recommend this to a friendA go to.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE my Dyson. I have gotten so much use out of it which I enjoy! It has made my life so much easier! But I will say do your research before buying to see how you can style your hair!
I would recommend this to a friendExcellent Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Very high quality, I gave it to my girlfriends for Christmas & she was very happy to receive it.
I would recommend this to a friendDyson
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife for Christmas, 8 months later she still loves it. Better than any other hair product she’s ever owned. Definitely worth the money
I would recommend this to a friendAham
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My woman absolutely loves this i definitely highly recommend it
I would recommend this to a friendA new chapter of life begins with AirWrap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There will be life before AirWrap and life after AirWrap. Once yoi try AirWrap you can't go back. A must get item. It is not recommended for very short hair.
I would recommend this to a friendAmazing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one because I’ve used my sister’s. I had to get my own. Love the product. Amazing. My hair feels so nice. It’s so hard to get, it’s always sold out.
I would recommend this to a friendGood but…
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good producto to people have straight hair but not for curly hairs
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Jessica, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Airwrap. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Best Gift for A Girlfriend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has helped my girlfriend get ready for her new job ! She has enjoyed this and uses it everyday ‘ I’m glad I purchased this for here , she has been very happy
I would recommend this to a friendBest Present Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wifes birthday and she loves it! Probably one of the best presents I ever bought her. Do yourself a favor and go buy this for the one you love.
I would recommend this to a friendPricey, but worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The people that use it in the house love it! Purchased as a gift, and being used frequently, to great enjoyment.
I would recommend this to a friend- Pros mentioned:Hair styling
Husband Review - 11/10
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my wife not long ago and woah - the changes. She is ecstatic about the quality of the product and what it does to her hair. From my standpoint, her hair has never looked better. In 10 minutes it looks like she came out of a DryBar and paid $100_ for her hairdo. This item is worth the $$$, from both my own and my wife's standpoint. You also get a very elegant-looking carry-ing case for the product. Can't complain about that.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Price
wife loves it! Even use it myself!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product all around. It is a pricey one but in my opinion, it is well worth it. My wife is very pleased with this product. Gets her done and ready quicker and easier. If she is happy i am happy.
I would recommend this to a friend - Pros mentioned:Hair stylingCons mentioned:Curl hold
I really wanted to keep it ( but returned it )
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the blow dryer - and love it!! I wanted the hair wrap so bad! I finally got it- I really wanted to love it... but I was not blown away with it- I was so disappointed- if it was 300 I would MAYBE of kept it- but I honestly didn’t see a difference in my hair - the curls came out beautiful! But didn’t hold at all ( I have long hair down to my waist that’s wavy ) I blowed my hair straight with the Dyson dryer that I bought 2 weeks ago - then used the attachments that came with the wrap - too much work - if you don’t mind spending the money - then go for it - but for me- I don’t see the price worth it....
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. We're sorry to hear that you had a disappointing experience with your Dyson Airwrap. The Airwrap™ can deliver a variety of styles from voluminous curls, waves to a smooth finish. However, the end result varies and depends on a combination of factors – hair type, hair length, settings you use the product at or how wet the hair is before styling. If your experiencing curls dropping out, a few tips to help improve would be ensuring the hair is damp before styling, that the barrels are held in place until the hair is dry, and to use the cold shot to set the curls.
If you begin your hair wet, and use the pre-styling dryer prior to curling, you may wish to not dry your hair as much, and then when using the barrels to curl, ensure the hair is completely dry before releasing. If you start with dry hair and use a spray bottle to dampen hair, you may not be getting the hair wet enough prior to using the barrels. You can also experiment with a styling/setting spray once complete to help hold the curls.
While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a nice salon hair from home. I still use my dyson flat iron for the quick curls, but when i need a little more flair, Airwrap is the way to go.
I would recommend this to a friend- Pros mentioned:Hair stylingCons mentioned:Curl hold
Save your $$$
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely don’t recommend this. Curls don’t hold at all. I do like the hair dryer but that’s about it. Great quality just don’t think it’s worth it for the money.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello LexiH,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Airwrap Complete Long styler. The Airwrap is tested on miles and miles of different hair textures, types and lengths to ensure it's a versatile styling tool. With the newer technology, we do understand there can be a learning curve; this is why we cultivated the Dyson Hair Styling page with videos for curl retention and style guidance.
The Airwrap also works well with your favorite hair styling and hold products.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support