Customer Ratings & Reviews
- Model:
- 460651-01
- SKU:
- 6550445
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Airwrap Multi-Styler's ease of use, styling capabilities, and time-saving drying features, with many praising the multiple attachments. However, customers are negative about the high price point, and some express concerns regarding curl hold and the product's longevity. Several users found the device to be heavy. While some users found the styling process easy, others found it challenging.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Curl hold
Fine Curly Hair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for me. I have fine curly hair (not difficult to dry straight) and it took me twice the time it normally takes to dry and when I finished it was puffy and frizzy. I also curled my hair using the Dyson Airwrap Complete and it didn’t last and the hair just got frizzy.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Maria, this is Kelly with Dyson. We're sorry to hear that in your use, you found that the Dyson Airwrap™ Complete Styler left your hair frizzy. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
The firm smoothing brush tool creates a straighter style with less frizz and flyaways, and the soft smoothing brush creates a smooth, blow-dry finish. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Bad service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Team: 10 people working at the store… just 1 knows how to do returns…a long line as results and 1:30 hour lost… Dyson it’s doesn’t work
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We regret hearing of your experience. You're encouraged to reach out to the retailer to inform them of the issue.
We're also happy to provide support to you, if needed. Feel free to reach us at askdysonus@dyson.com and we'll be privileged to assist further!
Thanks for your support of Dyson technology.
Best wishes,
Tia
Dyson Customer Support