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Customer Ratings & Reviews

Your price for this item is $569.00
The comparable value price is $659.99

Customer reviews

Rating 4.4 out of 5 stars with 380 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 380 reviews
  • Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Dyson’s. This vacuum, while it has great suction, it is a pain to use. It’s loud. I just overall hate it. If my husband hadn’t thrown away the box, I would return it.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello,
      thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Upright Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
      Best Wishes,
      Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum for Dog hair, amazed how ir keeos my carpets haie free, and no tangling on the vacuum brush

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Premium

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a modern vacuum thats not disposable. Im very happy with the purchase. House has never been cleaner.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello John, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Great vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great good cleaning easily used would purchase again

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 1 out of 5 stars

    Difficult to push

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m be owned Duson vacuums for the past 15 years and have never had a problem. It was extremely hard to push on carpet. The packaging stated the head adjusts from floors to carpeting. It didn’t. I called Dyson troubleshoot and they sent me a new head that has the adjustable settings. It didn’t fit my model. I called Dyson again and they recommended to take it to be repaired. Sounded like a ridiculous option for a new machine. I ended up returning it and purchased a different model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best vacuum on a market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Dyson! So far, Dyson makes the best modern vacuums compared to other brands. This also was an excellent deal during Black Friday. Thank you Best Buy

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Upright Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vaccum gave my 3 to grandson. This is my third Dyson. Each one different use.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Michael, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Took a little getting used to.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! After I put it together I was suprised when I turned it on that the wand feature turns on. Took a little getting used to but it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great suction

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality vacuum at a fair price, purchased on black friday for half off.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 2 out of 5 stars

    So disappointed:(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to love this but the handheld part stops working after 1 month. The vacuum gets heated really fast :((

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd Dyson Ball and they work great on hard floors and carpet! I am always amazed at how much hair these vacuums pick up when we clean.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 4 out of 5 stars

    Dyson vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the groceries I don’t find it picking up the very small dust other than that get vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Dyson products from BB ! Good sale price n have purchased several in the past !

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Veteran
      , thank you for providing your great feedback! We are delighted to hear that your Dyson - Ball Allergy Plus Upright Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great and my son even now helps me with vacuuming.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 1 out of 5 stars

    Stay away from this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is so heavy. I tried to use. Best Buy only gives you and short return period. I contacted Dyson and their customer service was awful. I do not recommend buying from Best Buy or Dyson now even though I have been a long time customer of Best Buy and Dyson.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Thank you very much for taking the time to share your experience with us. We are truly sorry to hear that the Dyson Ball Allergy Plus Upright Vacuum has felt too heavy for comfortable use, and that your experience with both the return process and customer service has been disappointing. We completely understand how frustrating this must be, especially given your long-standing loyalty to both Dyson and Best Buy. Please be assured that your concerns are important to us. We would like to help address the difficulties you have encountered and explore possible solutions. We kindly request that you contact us through Dyson live chat or Dyson phone support, where our team will be ready to assist you and guide you through the necessary steps. We sincerely appreciate your feedback and thank you for choosing Dyson. We are committed to ensuring that you receive the support you need. Best wishes, Dyson Customer Support dysonglobal

  • Rated 5 out of 5 stars

    Grate Vacumm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and do the job and it is way better than the battery operated ones.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Suppo dysonglobal

  • Rated 5 out of 5 stars

    Dyson is the Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best vacuum cleaners I have ever used. If you have allergies or pets, I highly recommend this product.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Terrie, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT. I much prefer the plug in vacuum compared to the wireless ones.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Ashley, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    ??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice vacuum. Picks up so much!! Love it so much.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Cheryl, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I would recommend it for anyone who has pets!

    I would recommend this to a friend