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Customer Ratings & Reviews

Your price for this item is $569.00
The comparable value price is $659.99

Customer reviews

Rating 4.4 out of 5 stars with 414 reviews

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  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 414 reviews
  • Rated 5 out of 5 stars

    Excellent but…..

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it has great suction, but I was afraid I was going to have to return it because I was exhausted after I had finished vacuuming my small condo. This is not new carpet either! I googled to see if there was a solution and found I was not the only one with this same problem. Dyson, you need to pay that guy on the video!! Problem solved by putting two rubber washers on the floating doohickey thing! Otherwise this is a good solid vacuum. It is quite heavy though. This is replacing a Dyson I had for a number of years. Little pricey and I would never pay full price! I got it on sale at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum Cleaner

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this machine to replace my 19 year old Dyson DC14 vacuum which finally quit. I thought that this (ball) construction would be easier to maneuver than my DC14, but so far I have not been able to fully get used to it (I've had it now for a couple of months or so and use it at least once a week). It does not bend and maneuver like their stick vacuums (I also have a V11). But it sure does a great job removing cat fur, dust and dirt from our rugs and linoleum. I would recommend this to anyone who may need a good vacuum for allergy issues.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Terry, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Best vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is vacuum is fabulous, so much better than Animal 3 which I returned for this it comes with so many tools and attachments that you will use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Suction.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good suction but it is a little bit hard to push. I wish the head was a little bit narrower. It would also be good if you could adjust the height.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely amazing vacuum!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Dyson upright for the last 16 and 1/2 years and it just barely stopped having suction. Saw this one and was debating between the animal three or this one. I saw someone else's review on how great the LR21 was for the suction. So I went for it. Got it at Black Friday and I can't believe how much I brought my carpet back to life!!!! It's seriously the best investment. I've made having any Dyson. But this one is freaking exceptional. So glad I upgraded to this. It's been completely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the One upright to buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS is the upright of choice if you are going to buy a Dyson. There are a few models out there. I like this because it has plenty of attachments and boy, does it suck! It really does the job! Maybe a little too well at times, it is hard to push it sometimes once that vacuum pressure is on a carpet. This is a good way to build up some muscle. Beware those with weak upper body strength, this might not work for you. The one thing I would like now is a wall mount for the extra tools.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded from another Dyson. This vacuum has such great suction and the floor brush works great. There's also a lot of attachments that are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great vaccum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best pet and allergy vacuum I've owned. This has great suction power with it being easy to push. It is easy to clean and just works for us. The only knock I would say is that when you use the wand to clean a fan or some are above the floor, the vacuum tends to fall over. I wish Dyson would come up with a way to keep the vacuum from falling over when using the hose. Otherwise, I think this is a great vaccum cleaner.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Eddie, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 4 out of 5 stars

    Sucks big time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction is spot on, the only thing I hate about this machine is that it’s difficult to move from room to room, like the front end goes down instead of being able to pop it into a wheelie position. That might not make sense until it happens to you. Also, the hose for attachments is super stiff making it difficult to run along base boards and such. Hopefully it will loosen up a bit over time. The suction is 10 stars though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Suction, Easy to Handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he Dyson Ball Allergy Plus Upright Vacuum really stands out for its strong suction power. It easily tackles dust, pet hair, and debris on both carpets and hard floors, and the ball design makes it smooth to maneuver around furniture. Despite its performance, it feels relatively lightweight, which makes cleaning less of a chore. This vacuum is well-built, with useful attachments and a filtration system that helps keep allergens contained. Overall, it’s a reliable choice that delivers excellent results. I’d strongly recommend it — especially if you can grab it on sale for even better value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my Dyson!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Dyson upright machine. I still use my original orange “ball” vacuum but wanted another for the second floor as carrying that machine was getting to be too much for me. The top three things I love about this model are the long cord, amazing suction and the additional tools. No trouble maneuvering the machine over carpet, area rugs, and vinyl flooring. There are only two minor things on this machine that could be improved. First, the piece that you wind the cord around at the top seems kinda flimsy. It could stand to be sturdier since we wrap and unwrap that cord constantly. Secondly, the release to put the handle into a vacuuming position is hard to get used to. My older Dyson, (20 years), had a foot lever to release the vacuum from its upright position. That’s the reason I took away one star. You can’t beat the performance of this machine! I highly recommend! We do not have any pets so I cannot comment on how well it works on pet hair. We are in our 70’s and found this machine easy to assemble and easy to navigate from carpet to bare floors! Try it for yourself!!!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Susan, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! dysonglobal

  • Rated 5 out of 5 stars

    Best sweeper made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using Dyson products for 40+ years and this sweepers technology keeps customers coming back. My last Big Ball Animal upright lasted 20+ years and still works but the hoses are dried out and cracking. The suction on this new unit are impressive and exceeds the competition so I'm not sure anything else needs to be said, The maneuverability has improved over previous models and you don't need to manually adjust the cleaning head for floor types like the Ball Animal 3 and other Dyson upright models require now. This sweeper does a great job at picking up dog hair and anything else on the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vacuum! Strong Suction. A little on the heavy side if using on stairs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Suction, but Limited Versatility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rate this vacuum five stars for its powerful suction, which performs impressively. However, I need a vacuum suitable for my entire home, which includes hardwood floors, carpets, and thinner rugs (not throw rugs) under my dining table, couch, near doors, and by the stairs. The product description claims it automatically adjusts for different floor types, but it struggles with my thinner rugs on hardwood floors, sucking them up and causing issues. Additionally, using it on stairs is cumbersome, as you must carry the entire vacuum while cleaning each step, which is inconvenient. Overall, it’s a solid vacuum, but these limitations prevent it from meeting all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WONDERFUL VACUUM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful, easy to use and comes with so many attachments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Dyson vacuum and again, I’m extremely impressed. The first one I had was a wireless vacuum and it was versatile but I was looking for something with more power. The amount of quality and attention to detail Dyson puts into their products is unmatched. My wife has been using it for the past 2 weeks and she loves how quick it picks up anything in its path. It definitely saves us a lot of time from having sweep all the time and picking after our son who likes to make a lot mess. It also came with a lot of attachments for corners and upholstery which is a plus. Only thing to keep in mind is that the vacuum is big and needs its own area to store it. Overall definitely worth what you’ll spend on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too much suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great on tile or low carpet, but the suction is too high for regular carpet. It’s really difficult too push it on carpet, and the brushes stop spinning. It seems to be a design flaw.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Design difficult

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    powerful suction but the design is not as good as my last Dyson, falls over and difficult to lift out the long suction piece to add smaller tools, difficult to get back together. Wish they had kept old design (much better), very expensive also.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great!! All the attachments let you deep clean everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Dyson lasted for 10 years. The hose on it split and since I was moving at the time, I really didn’t have the time to find and wait to replace it. I seen this one was on sale so I grabbed it. It works just as great as the old one. I like that it came with extra attachments. A storage bag would’ve been nice though. Overall I love Dyson and I highly recommend especially if you have pets.

    I would recommend this to a friend
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