Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$569.00
Save $90.99
Comp. Value: $659.99

Customer reviews

Rating 4.4 out of 5 stars with 419 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 419 reviews
  • Rated 5 out of 5 stars

    Excellent item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent cleaning , must have item, most powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WONDERFUL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to put together handles picking up four dogs worth of hair in my living room switches from carpet to linoleum floor very easy hand tools work very well for getting the cobwebs out of the corner love love love recommend recommendIt was very easy to put together handles, picking up 4 dogs worth of hair in my living room, switches from carpet to linoleum floor very easy hand tools work very well for getting the cobwebs out of the corner, love love love recommend recommend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Dyson Allergy Ball vacumn

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Very impressed with the power and the deal of the day pricing. Vacumn has transformed my carpets. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the vacuum cleaner. I use it every day and was never disapointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Allergy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it once, so far it is great. My 12 year old Dyson quit working so this is the replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cleaning power

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new Dyson has great suction and does a tremendous job getting the carpet and wood surfaces clean. The attachments work very well and we are very pleased with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson allergy plus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum ever!! This has been a wonderful purchase. The suction power is amazing. I did get it on sale so it was an am I g value!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Sucks like crrazy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit specifically because it came with the no tangle hair attachment or whatever its called. It works great! Just wish it was bigger (wider). The vacuum itself has totally revived my carpet that was beginning to mat down. My only issue is i keep getting the cord caught up in the wheels.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Breezy, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a nice vaccum. Used on rug that looked clean but wow it got hidden dust, sand and cat dander. The pet fur attachment works great too. Got a half price sale and very pleased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Granma

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well but is heavier than I expected it to be

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is great. Best suction and very powerful. Leaves my carpets looking new! I upgraded from my 5 year old Dyson ball which I also never had a problem with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AS STRONG AS THEY COME

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and most effective vac I've ever owned And can't beat the price from Best Buy 5 German Shepards and this has the longevity to keep up with massive dirt and hair accumulation. Love the ease of cleaning the filters to maintain the maximum quality of cleaning this thing can achieve

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi, thank you for sharing your response with us. We appreciate your efforts. We hope you will provide us with more opportunities to serve you in the future.
      Thanks for being the best part of Dyson.
      Best Wishes,
      Ridhu
      Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    Solid Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never purchased a "high-dollar" vacuum before, and after using this one, I wish I had. Great performance, easy maintenance, and if it lasts longer than 5 years worth every penny

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 3 out of 5 stars

    Dyson

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super suction but very heavy. Brush starts when turned on which I don’t like on my hardwood floor

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mixed Performance from a Premium-Priced Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson vacuum delivers impressive suction power and the agitator performs excellently on both carpet and hard floors. However, this powerful suction becomes problematic when using it on loose rugs or unanchored carpets, as it tends to lift them rather than clean them effectively. My main concern is the build quality, which feels inadequate for such an expensive product. The vacuum is constructed primarily of plastic components that simply snap together. The frame twists and bends when trying to lock it in the upright position, making this basic function unnecessarily difficult. For storage, I have to lean it against a wall rather than trust it to stand on its own, as I'm constantly worried about breaking the flimsy plastic mechanisms. While the cleaning performance is undeniably good, the cheap construction quality doesn't match the premium price point. For what Dyson charges, I expected more durable materials and better engineering in the basic mechanical functions.​​​​​​​​​​​​​​​​

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support dysonglobal

  • Rated 4 out of 5 stars

    Vacuum

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a heavy, but good suction vacuum. It would be very good, if it wasn't so heavy to operate.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 3 out of 5 stars

    Works good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my old Dyson. The new Dyson’s are very cheaply made. Everything is cheap plastic and the hose doesn’t connect to the wand. The quality has gone down for the price of them. It does work good and the suction is still good.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Thank you very much for taking the time to share your feedback with us. We are truly sorry to hear that your experience with the Dyson Ball Allergy Plus Upright Vacuum has not met your expectations in terms of build quality and design. We understand how disappointing it can be when a product does not reflect the standard you have come to appreciate from Dyson, especially after having a positive experience with a previous model. We are grateful to know that the vacuum is performing well and that the suction remains strong. However, we take your concerns seriously and would like to assist you further. We kindly encourage you to reach out to us via Dyson live chat or Dyson phone support, where our team will be able to look into the matter in detail and offer guidance or solutions that may help improve your experience. Thank you once again for your feedback and for choosing Dyson. We remain committed to delivering quality and ensuring that you receive the support you deserve. Best Wishes, Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    Can't go wrong with a Dyson !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with a Dyson !!! Nothing bad to say about this unit. Really does the job and lives up to its name and expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson delivers.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good - this is an excellent product. The concerns in the reviews around it having suction that is a little too strong were odd. This does a great job.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Dyson

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Dyson. It’s an impressive machine. Highly recommend

    I would recommend this to a friend