Customer Ratings & Reviews
- Model:
- 447961-01
- SKU:
- 11990236
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Maneuverability
Rating 4.3 out of 5 stars
- Ease of Assembly
Rating 4.5 out of 5 stars
to a friend
Dyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Not as heavy as my previous Dyson that I retired after 10 years
I would recommend this to a friendBrand response from Dyson Team
Posted .Hi Tammy, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonUS@dyson.com. Dyson wishes you great health and Joy!
So disappointed:(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really want to love this but the handheld part stops working after 1 month. The vacuum gets heated really fast :((
No, I would not recommend this to a friendGreat vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans very well. I was surprised by how well it cleaned. I've had my last dyson for over 5 years.
I would recommend this to a friendGreat deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We definitely got a great deal for a great product. The delivery was fast and we are very happy with the purchase.
I would recommend this to a friendSo-so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pieces started braking and propution stopped. Over priced and doesn't last long
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support.
Dyson Ball Allergy Upright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my purchase.this vacume cleans exceptionally well on LVF and rugs. It
I would recommend this to a friendvacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too heavy and instructions for assembly was not good.
No, I would not recommend this to a friendWorth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson is the best you cannot compare. Don’t waste your money on other brands.
I would recommend this to a friendHeavy and tough to roll across carpet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted this product to be excellent based on name brand and price point but I am very disappointed. It is difficult to run across various carpet types. After only 6 months of use I’m just so frustrated I am giving up. I am buying another brand. I do not recommend!
No, I would not recommend this to a friendNot worth the monies
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extension wand to short hard to use and put back, all accessories do not fit on vacuum, will not pick up sunflower seed, small bites dog food, had less than a month screws on footboard already fallen out
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed the concern that you were facing an issue with your Dyson Upright Vacuum. We do apologize for the inconvenience and know how frustrating this could be. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Kindest Regards,
Dyson Customer Support
Sucks . . . Literally too much!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used DYSON Vacuum Cleaners for literally 15 Years. My last one was a Dyson 2 and was awesome until it just gave up.. When this one went on sale, I jumped at it. Maybe I should have read reviews. While the vacuum picks up amazing, it's only. amazing on Hard Surfaces. I cannot vacuum any rugs with this thing because it literally tries to "EAT" the rug. Very disappointing indeed. I thought it was something I was doing but no, this is just a plain defect. I wish someone from Dyson would call and let me know what the issue is and how it can be fixed!! Or suggest and alternative product and I would "Gladly" trade this guy in today!!
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing a review. We apologize for the inconvenience caused as you are facing an issue with the Dyson machine. We understand that encountering problems can be frustrating, especially when you’ve invested in what you believed would be a high-quality product. However, we strive to provide the best experience for our customers. Rest assured, we are committed to assisting you and we will resolve your issue as quickly as possible. We would also like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
It sucks! Both good and bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing sucks so hard, I can’t even push it on my carpet! This model doesn’t have an adjustable head, very disappointing.
I would recommend this to a friendDyson Vac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with excellent quality and superb construction.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dust eliminator. Easy to take apart and clean as well
I would recommend this to a friendI would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picks up hair very well. Great for people with allergies.
I would recommend this to a friendI want my old Dyson DC15 verses the new models.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to push on thick carpet got sore arm. On area rugs, it sucks them up and gets clogged up in the roller.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your feedback with us. We sincerely regret the difficulties you’ve encountered with the machine. We understand how frustrating it must be when using it on thick carpet and area rugs, and we truly appreciate you bringing this to our attention.
Your satisfaction is very important to us, and we want to ensure you have the best possible experience with our products. We would love to look further into this for you and troubleshoot to determine the root cause. For detailed assistance, please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter.
We appreciate your time and look forward to assisting you.
Doesn’t work on carpet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t get this vacuum of you have carpet. I have low pile carpet in about half my house and this vacuum is useless on it. The cleaning head jams and you have to turn the vacuum off to move it. I’m not talking shag carpet, just regular carpet. Best Buy won’t let me return it and Dyson wot help either. A total waste of $300!
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your feedback with us. We are truly sorry to see about the difficulties you have experienced with your vacuum on low pile carpet. We understand how frustrating it must be to encounter these issues, especially after investing in a product that should meet your needs. We apologize for any inconvenience caused by the cleaning head jamming and the challenges you faced with returning the product. Your satisfaction is very important to us, and we are committed to finding a solution for you. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Switch is faulty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 8/20 and didn’t open right away. Switch is faulty right out of the box so it doesn’t work unless you hold button down which does not work with this vacuum. All my other Dysons were amazing. This thing is garbage. Past return window when I opened so basically threw my money in the trash.
No, I would not recommend this to a friendHard to Push
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work on our plush carpet. Was almost impossible for us to push.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating this concern must have been for you, and we’re genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience.
Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. We would like to look further into this for you, and we would like to do troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stiffness in the hose causes the whole machine to topple when trying to use hose attachments . Suction on vacuum is very strong but too strong for throw rugs & very difficult to push on pile carpets. Really disappointing. This Dyson model obviously didnt undergo in home testing before going into production.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for taking the time to share your experience with us. We sincerely appreciate your feedback and understand how frustrating these challenges can be. We apologize for any inconvenience this has caused.
At Dyson, we continuously work to improve our products based on real-world usage and customer insights. Your feedback is invaluable, and we will ensure it is shared with our team to help refine future designs. If you’d like assistance with optimizing the use of your vacuum, we’d be happy to offer troubleshooting tips or recommendations. Please reach out to us at askdysonUS@dyson.com, and for prompt attention, kindly include "Dyson Vacuum Performance Feedback" in the subject line.