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Customer Ratings & Reviews

Your price for this item is $599.00
The comparable value price is $659.99

Customer reviews

Rating 4.4 out of 5 stars with 397 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 397 reviews
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded from another Dyson. This vacuum has such great suction and the floor brush works great. There's also a lot of attachments that are awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK bring back the old models.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was good for what is available in the Dyson family at this point. I had the old Dyson DC 14 which was way better than this. The suction is good and that is the major reason I bought it, but the hose is so stiff and hard to use when you’re doing anything with the hand tools. Also, the thing falls over all the time you’ve got a really try to click it in place and it’s not easy. That is probably what annoys the heck out of me the most.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson - Ball Allergy Plus Upright Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    Get this if you have pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First vacuum I have purchased in 10 years. It doesn't disappoint. I used this in an area that is high traffic, and it pulled in a lot of dirt. I was shocked by how much it cleaned my carpet. Oh, did I mention, I have a blue heeler mix, and it got so much dog hair it took me two times over.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst purchase I have ever made at Best Buy. It is so awkward. It will not snap back into the resting position after you stop vacuuming. It falls over because it is not balanced. The cord is always in the way. It does pick up dirt well but that is the only redeeming feature of this Dyson. I owned a Dyson before and loved it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    not disappointed one bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 4th Dyson is a winner. when you own labs and Goldens, you need a vacuum cleaner like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum. The suction of this vacuum is very very strong. No other vacuum compete this Dyson vacuum. 5 stars.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Best machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a machine that works. The suction is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this at a discounted price. Very efficient in cleaning corners and hard to reach areas

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Keith, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Good vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction is very good. The included attachments are a plus.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Thank you for providing great feedback! We are so glad to hear that you are impressed with the powerful suction and found the included attachments to be a valuable addition to your Dyson - Ball Allergy Plus Upright Vacuum. It is great to know the product is delivering both performance and versatility. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can find ways to improve future services. If you have any additional questions or concerns, please reach out to our chat or voice support team, we will be happy to assist! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Excellent Vacuum - especially for allergies

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Dyson vacuums for 20 years. This one is amazing! The suction is so strong - stronger than my original ball Dyson from 2005. Very pleased with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, sucks up all the dirt. Long cord. Easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with this vacuum cleaner. Section is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vacuum. There was a technical issue but we are working to resolve that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New and Improved!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a Dyson vacuum cleaner about 10 years ago and love it. However it started to fall apart, we wanted something similar ( no vacuum bag, and swiveling). We found this and an incredible price!! We used the vacuum the moment we received it, it picked up so much debris left by our older vacuum. What an improvement and the carpet feels like the carpet we remember.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum out there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum ever owned. It is lighter than some other models we've owned. Works on thick carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is lovely and picks up everything and works great. Good choice if you ever wanted a Dyson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Previous owner of one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel you never can go wrong with a Dyson, I've had my last one for around 12yrs.and was very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product immediately following the demise of the same/similar model after 12 years of use. I was hesitant only because I KNOW that products change and longevity is impacted. I could not be more pleased with my decision. This vacuum, although costly, is unprecedented. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum with great suction power and versatility.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacumm cleaner! Highly recommend it as it is very eay to clean and picks up dirt and debris very easily.

    I would recommend this to a friend