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Customer reviews

Rating 4.4 out of 5 stars with 446 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 446 reviews
  • Rated 5 out of 5 stars

    Good Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely sucks. Pulled up a lot of dust out of a rug I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New and Improved!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a Dyson vacuum cleaner about 10 years ago and love it. However it started to fall apart, we wanted something similar ( no vacuum bag, and swiveling). We found this and an incredible price!! We used the vacuum the moment we received it, it picked up so much debris left by our older vacuum. What an improvement and the carpet feels like the carpet we remember.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is great. Best suction and very powerful. Leaves my carpets looking new! I upgraded from my 5 year old Dyson ball which I also never had a problem with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never purchased a "high-dollar" vacuum before, and after using this one, I wish I had. Great performance, easy maintenance, and if it lasts longer than 5 years worth every penny

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    2nd Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good suction and movement across floor changes. Only issue is suction on rugs pulls rug up but getting used to operation

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Dyson Allergy Ball vacumn

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Very impressed with the power and the deal of the day pricing. Vacumn has transformed my carpets. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson allergy plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum ever!! This has been a wonderful purchase. The suction power is amazing. I did get it on sale so it was an am I g value!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Dyson vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson vacuums are the best! It never fails, you think your vacuum is good, wait till you get hold of this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WONDERFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to put together handles picking up four dogs worth of hair in my living room switches from carpet to linoleum floor very easy hand tools work very well for getting the cobwebs out of the corner love love love recommend recommendIt was very easy to put together handles, picking up 4 dogs worth of hair in my living room, switches from carpet to linoleum floor very easy hand tools work very well for getting the cobwebs out of the corner, love love love recommend recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product of the year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing piece of an equipment. This vacuum gets all the dirt, dust, etc, out of our carpet. My wife hated the price, but she loves the results and raves about the vacuum now! The suction is strong and my wife says the carpet fells rejuvenated. Its also easy to move which is a plus.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Marco, thank you for your review. We appreciate your efforts. We hope you will provide us with more opportunities to assist you in the future. Thanks for being the best part of Dyson.

      Best Wishes,
      Ridhu
      Dyson Customer Support dysonglobal

  • Rated 5 out of 5 stars

    Dyson Allergy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it once, so far it is great. My 12 year old Dyson quit working so this is the replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson delivers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good - this is an excellent product. The concerns in the reviews around it having suction that is a little too strong were odd. This does a great job.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Dyson Upright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new one cause my other wore out. I have owned 4 Dyson and have nothing but good to say. My 1st experience with the Dyson was about 20 years ago in Germany at my son’s home. When I got back to the states I bought one. Will never go to a different company.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Vicky, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Can't go wrong with a Dyson !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with a Dyson !!! Nothing bad to say about this unit. Really does the job and lives up to its name and expectations.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mixed Performance from a Premium-Priced Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson vacuum delivers impressive suction power and the agitator performs excellently on both carpet and hard floors. However, this powerful suction becomes problematic when using it on loose rugs or unanchored carpets, as it tends to lift them rather than clean them effectively. My main concern is the build quality, which feels inadequate for such an expensive product. The vacuum is constructed primarily of plastic components that simply snap together. The frame twists and bends when trying to lock it in the upright position, making this basic function unnecessarily difficult. For storage, I have to lean it against a wall rather than trust it to stand on its own, as I'm constantly worried about breaking the flimsy plastic mechanisms. While the cleaning performance is undeniably good, the cheap construction quality doesn't match the premium price point. For what Dyson charges, I expected more durable materials and better engineering in the basic mechanical functions.​​​​​​​​​​​​​​​​

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support dysonglobal

  • Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has good suction to deep clean the carpets

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super suction but very heavy. Brush starts when turned on which I don’t like on my hardwood floor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson animal ball

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum has excellent suction. The hose could be longer for easier use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK bring back the old models.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was good for what is available in the Dyson family at this point. I had the old Dyson DC 14 which was way better than this. The suction is good and that is the major reason I bought it, but the hose is so stiff and hard to use when you’re doing anything with the hand tools. Also, the thing falls over all the time you’ve got a really try to click it in place and it’s not easy. That is probably what annoys the heck out of me the most.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson - Ball Allergy Plus Upright Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the vacuum cleaner. I use it every day and was never disapointed

    I would recommend this to a friend