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Customer reviews

Rating 4.4 out of 5 stars with 446 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 446 reviews
  • Rated 1 out of 5 stars

    aggravating. Will be returning via warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Dyson Products but we have had an unpleasant experience with this vacuum. Too many little things have happened and we do not have time to keep fixing little things when floors need cleaning with children in a hurry. Too aggravating. In the process of trying to return with the warranty. The latest problem has been no suction in the hose when you try to use accessories. The big floor piece itself has been fine with suction but small actions are required to keep this thing in tune with our family. I hate it. I want one that is dependable. I am not turned off from Dyson products just this vacuum. Lol

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful, easy to put together doesn’t leave anything behind in one pass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bessssst ever!!!! love it for all my needs ❤️ wouldnt go back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson make great products...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a few Dyson Vacuums and haven't been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite the upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is such a game changer. Great suction. Easier to maneuver.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Need to be extraordinary strong to move it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction is so powerful that it grips the carpet and you can’t move it across the floor. It says it has automatic suction adjustment but that doesn’t seem to work and there is no options to manually adjust the suction power. I am not strong enough to maneuver this machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Might be better than Mom's ol school Kirby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love. Tried a few. A Bissell and this one. The thing vibrates intensely so you just know it's disturbing and lifting all dirt/debris. Too bad I'm in a place now with no carpet

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for about a month now, we have 0 complaints. It does very well changing from hard floors to carpet floors.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stretchable vacuum hose destroys the useability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having heard so much about Dyson, I gave it a try. My wife and I both gave it a shot and quickly said, "No go, make it gone!' The expandable plastic vacuum tubing is far too stiff and is always trying to too forcefully shrink when you need it extended. I takes too much of an effort to stretch it and it never maintains the full length. You need to continually stretch it out again. It's like you are battling the stretchable tubing to do the work you want to do. I was very surprised at how unacceptable this is and how popular the Dyson balls are. I would never buy one of these again.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello,
      Greetings of the day!
      We have reviewed your concern regarding having an issue with your Dyson Upright Vacuum. We preciously understand how much frustrating this could be, however please be assured we would surely get a resolution for you. We request you to contact us via Dyson live chat or call support so that we can look in to the concern further and get the issue resolved. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
      With Regards,
      Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    Trying out a Dyson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice vacuum cleaner, strong suction, easy to change the attachments. I recommend.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi, thank you for sharing your response with us. We appreciate your efforts. We hope you will provide us with more opportunities to serve you in the future.
      Thanks for being the best part of Dyson.
      Best Wishes,
      Ridhu
      Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    Great vacumn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful suction. Good accessories. Smooth sliding.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! dysonglobal

  • Rated 5 out of 5 stars

    Fantastic suction to get everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum I highly recommend it. Weht over areas I had just vacuumed with my Shark and this Dyson picked up pet hair that the Shark had missed.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Best vaccum I’ve ever used!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works so much better than any other vaccums i have used before. It gets the cat hair out of the carpet so much better. Highly recommend.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5☆ Perfect vacuum, great suction, easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pickup and easy to maneuver around the house.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum has okay suction but the hose is very awkward and difficult to use. Vacuum is heavy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great corded vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 25 year old Hoover WindTunnel finally died. My last couple of cordless vacuums were Dyson and I was really impressed with them. Instead of buying another corded Hoover, I thought I'd give this Dyson a chance. I am so glad I did. Sometimes you need a little extra power and I find that a corded vacuum does that when you need extra cleaning power. This vacuum performed like a champ.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum with plenty of suction and good stable movement.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hardwood floor only!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for hardwood floors but horrible on rugs and carpet. Meaning, it doesn’t vacuum any of my rugs! It shuts itself off. It also does “click” to stand up. I have to force it to stay standing. I was looking forward to this vacuum for so long and hate it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Dyson vacuum that we have owned. It does a great job picking up dog hair and dirt.

    I would recommend this to a friend