Customer Ratings & Reviews
- Model:
- 447961-01
- SKU:
- 12532435
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Maneuverability
Rating 4.3 out of 5 stars
- Ease of Assembly
Rating 4.5 out of 5 stars
to a friend
Stretchable vacuum hose destroys the useability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having heard so much about Dyson, I gave it a try. My wife and I both gave it a shot and quickly said, "No go, make it gone!' The expandable plastic vacuum tubing is far too stiff and is always trying to too forcefully shrink when you need it extended. I takes too much of an effort to stretch it and it never maintains the full length. You need to continually stretch it out again. It's like you are battling the stretchable tubing to do the work you want to do. I was very surprised at how unacceptable this is and how popular the Dyson balls are. I would never buy one of these again.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
Greetings of the day!
We have reviewed your concern regarding having an issue with your Dyson Upright Vacuum. We preciously understand how much frustrating this could be, however please be assured we would surely get a resolution for you. We request you to contact us via Dyson live chat or call support so that we can look in to the concern further and get the issue resolved. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
With Regards,
Dyson Customer Support.
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5☆ Perfect vacuum, great suction, easy to operate.
I would recommend this to a friendMight be better than Mom's ol school Kirby
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love. Tried a few. A Bissell and this one. The thing vibrates intensely so you just know it's disturbing and lifting all dirt/debris. Too bad I'm in a place now with no carpet
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
aggravating. Will be returning via warranty.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Dyson Products but we have had an unpleasant experience with this vacuum. Too many little things have happened and we do not have time to keep fixing little things when floors need cleaning with children in a hurry. Too aggravating. In the process of trying to return with the warranty. The latest problem has been no suction in the hose when you try to use accessories. The big floor piece itself has been fine with suction but small actions are required to keep this thing in tune with our family. I hate it. I want one that is dependable. I am not turned off from Dyson products just this vacuum. Lol
No, I would not recommend this to a friendGreat corded vacuum!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 25 year old Hoover WindTunnel finally died. My last couple of cordless vacuums were Dyson and I was really impressed with them. Instead of buying another corded Hoover, I thought I'd give this Dyson a chance. I am so glad I did. Sometimes you need a little extra power and I find that a corded vacuum does that when you need extra cleaning power. This vacuum performed like a champ.
I would recommend this to a friendDefinitely satisfied.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a dozen pets. This vacuum is a beast with pet hair.
I would recommend this to a friendDyson vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum with plenty of suction and good stable movement.
I would recommend this to a friendFantastic suction to get everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great vacuum I highly recommend it. Weht over areas I had just vacuumed with my Shark and this Dyson picked up pet hair that the Shark had missed.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this for about a month now, we have 0 complaints. It does very well changing from hard floors to carpet floors.
I would recommend this to a friendGreat vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suction is very good!!! Cleans carpet great!! Easy to empty.
I would recommend this to a friendBest vaccum I’ve ever used!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works so much better than any other vaccums i have used before. It gets the cat hair out of the carpet so much better. Highly recommend.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Dyson suction better than Shark
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like Dyson. Tried shark but returned to Dyson with this purchase. It is a great cleaning machine. Just wish the handle formation was better when using wand. And I do miss the light that the shark had. Otherwise very pleased.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonUS@dyson.com. Dyson wishes you great health and Joy!
awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good product all products should be like this one
I would recommend this to a friendVaccum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good suction very strong and very good because of the suction
I would recommend this to a friendNew Dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Dyson vacuum that we have owned. It does a great job picking up dog hair and dirt.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a stick Dyson but with a shedding dog needed a vac with larger capacity. This works great, long cord easy to push and sucks everything up
I would recommend this to a friendDyson vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good pickup and easy to maneuver around the house.
I would recommend this to a friendHardwood floor only!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for hardwood floors but horrible on rugs and carpet. Meaning, it doesn’t vacuum any of my rugs! It shuts itself off. It also does “click” to stand up. I have to force it to stay standing. I was looking forward to this vacuum for so long and hate it.
No, I would not recommend this to a friendGreat suction but heavy and difficult to navigate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The suction on the vacuum was one of the best I’ve ever seen; however, the vacuum is extremely heavy, bulky, and is not able to become a handheld.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your feedback. We are sorry to see from your review that our product did not meet your expectations and that you found it heavy to use. We understand that encountering problems can be frustrating, especially when you’ve invested in what you believed would be a high-quality product. However, we strive to provide the best experience for our customers. Please rest assured that our pricing reflects the quality and advanced technology that goes into our products. We appreciate your detailed review and will use your insights to improve our products. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum has okay suction but the hose is very awkward and difficult to use. Vacuum is heavy.
No, I would not recommend this to a friend