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Customer reviews

Rating 4.4 out of 5 stars with 460 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 460 reviews
  • Rated 4 out of 5 stars

    Love my Dyson!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Dyson upright machine. I still use my original orange “ball” vacuum but wanted another for the second floor as carrying that machine was getting to be too much for me. The top three things I love about this model are the long cord, amazing suction and the additional tools. No trouble maneuvering the machine over carpet, area rugs, and vinyl flooring. There are only two minor things on this machine that could be improved. First, the piece that you wind the cord around at the top seems kinda flimsy. It could stand to be sturdier since we wrap and unwrap that cord constantly. Secondly, the release to put the handle into a vacuuming position is hard to get used to. My older Dyson, (20 years), had a foot lever to release the vacuum from its upright position. That’s the reason I took away one star. You can’t beat the performance of this machine! I highly recommend! We do not have any pets so I cannot comment on how well it works on pet hair. We are in our 70’s and found this machine easy to assemble and easy to navigate from carpet to bare floors! Try it for yourself!!!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Susan, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! dysonglobal

  • Rated 5 out of 5 stars

    Best vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is vacuum is fabulous, so much better than Animal 3 which I returned for this it comes with so many tools and attachments that you will use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Design difficult

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    powerful suction but the design is not as good as my last Dyson, falls over and difficult to lift out the long suction piece to add smaller tools, difficult to get back together. Wish they had kept old design (much better), very expensive also.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely amazing vacuum!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Dyson upright for the last 16 and 1/2 years and it just barely stopped having suction. Saw this one and was debating between the animal three or this one. I saw someone else's review on how great the LR21 was for the suction. So I went for it. Got it at Black Friday and I can't believe how much I brought my carpet back to life!!!! It's seriously the best investment. I've made having any Dyson. But this one is freaking exceptional. So glad I upgraded to this. It's been completely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded from another Dyson. This vacuum has such great suction and the floor brush works great. There's also a lot of attachments that are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Dyson lasted for 10 years. The hose on it split and since I was moving at the time, I really didn’t have the time to find and wait to replace it. I seen this one was on sale so I grabbed it. It works just as great as the old one. I like that it came with extra attachments. A storage bag would’ve been nice though. Overall I love Dyson and I highly recommend especially if you have pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have pets this vacuum is amazing. Had no idea how much fine particulate my previous vacuum was missing until I bought this. Carpet looks great and I seem to be dusting less often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Dyson vacuum and again, I’m extremely impressed. The first one I had was a wireless vacuum and it was versatile but I was looking for something with more power. The amount of quality and attention to detail Dyson puts into their products is unmatched. My wife has been using it for the past 2 weeks and she loves how quick it picks up anything in its path. It definitely saves us a lot of time from having sweep all the time and picking after our son who likes to make a lot mess. It also came with a lot of attachments for corners and upholstery which is a plus. Only thing to keep in mind is that the vacuum is big and needs its own area to store it. Overall definitely worth what you’ll spend on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Suction, Easy to Handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he Dyson Ball Allergy Plus Upright Vacuum really stands out for its strong suction power. It easily tackles dust, pet hair, and debris on both carpets and hard floors, and the ball design makes it smooth to maneuver around furniture. Despite its performance, it feels relatively lightweight, which makes cleaning less of a chore. This vacuum is well-built, with useful attachments and a filtration system that helps keep allergens contained. Overall, it’s a reliable choice that delivers excellent results. I’d strongly recommend it — especially if you can grab it on sale for even better value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Suction, but Limited Versatility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rate this vacuum five stars for its powerful suction, which performs impressively. However, I need a vacuum suitable for my entire home, which includes hardwood floors, carpets, and thinner rugs (not throw rugs) under my dining table, couch, near doors, and by the stairs. The product description claims it automatically adjusts for different floor types, but it struggles with my thinner rugs on hardwood floors, sucking them up and causing issues. Additionally, using it on stairs is cumbersome, as you must carry the entire vacuum while cleaning each step, which is inconvenient. Overall, it’s a solid vacuum, but these limitations prevent it from meeting all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sweeper made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using Dyson products for 40+ years and this sweepers technology keeps customers coming back. My last Big Ball Animal upright lasted 20+ years and still works but the hoses are dried out and cracking. The suction on this new unit are impressive and exceeds the competition so I'm not sure anything else needs to be said, The maneuverability has improved over previous models and you don't need to manually adjust the cleaning head for floor types like the Ball Animal 3 and other Dyson upright models require now. This sweeper does a great job at picking up dog hair and anything else on the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum I've Ever Owned!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had another vacuum that performs like a Dyson...other than another Dyson! It was absolutely shocking what this vacuum picked up AFTER the carpet had been swept with the old vacuum that was the "highest rated" by a so-called "consumer" magazine made now-defunct big-store brand! Requires very little effort to push on even high pile carpets and the maneuverability is outstanding. The long cord allows me to reach the entire floor of the house from a central plugin. Only bad thing I'd say about is the lack of a tool holder is somewhat inconvenient and the handhelds are kind of awkward. It also takes some DIY thinking to assemble the unit. Instructions are poor/non-existent. That being said of the product...Dyson customer support is absolutely ABYSIMAL! Possibly the worst I have ever dealt with in my life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson - Ball Allergy Plus Upright Vacuum - Moulded

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson - Ball Allergy Plus Upright Vacuum - Moulded Blue/Iron 2 week review. I've used the Dyson several times since receiving it. It's amazing how much dirt and dust is coming out of our carpeting, that our previous vacuum was leaving behind. Positives: • Great suction • Easy to maneuver • Lots of attachments • Long Cord - so less stopping to change outlets. • Works well on bare floors • Emptying the container is really easy with the push of a button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful vacuum. I just had the carpets shampooed and when the rug was dry i came back with the vacuum and it pulled everything that was left behind. Great if you have pets or allergies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One powerful vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works extremely well—the suction power is incredible. The first time I used it, I filled the canister completely, which really showed me how much my old vacuum had been leaving behind. The suction is almost too strong, giving me quite a workout, and I’ll need to figure out how to adjust it since my wife finds it a bit difficult to use. That said, it truly pulls everything out of the carpet and leaves nothing behind. The attachments work great, though the extension hose is a little stiff and not as flexible as I’d like when fully extended. It still gets the job done, though, and overall I’m very happy with how well this vacuum performs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What I wanted for a while now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the performance of this vacuum. I am still learning the functioning parts, but it is starting to come together. While it does stand up straight once locked in to place, It seems to be a struggle. I am looking forward to using all the parts and very glad I purchased this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vacuum! Strong Suction. A little on the heavy side if using on stairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably best vacuum I ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine! It will adjust from rug to hardwood without having to go through any kind of hand adjustment. I like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works exactly as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for a sale as the item is on the stipend. But this vacuum cleaner is easy to setup with great features. The suction is as advertised and the ergonomics is on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, gets a lot of dirt from carpet, sometimes a little hard to push on rugs because of the intense suction, but it’s fine with me for its effectiveness. Definitely beat vacuum I’ve owned

    I would recommend this to a friend