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Customer reviews

Rating 4.4 out of 5 stars with 460 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 460 reviews
  • Rated 5 out of 5 stars

    WONDERFUL VACUUM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful, easy to use and comes with so many attachments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sucks Harder Than Anyone I know

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuume was a huge upgrade. It sucks up EVERYTHING from the floor. Soooo good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moves easily. Great suction, mamy atrachments come with. Good floor coverage. Has a cleanable filter. One clock button to move from carpet to hars floor. East to empty. Bought as a replacemt for Dyson Animal i had for years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too much suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great on tile or low carpet, but the suction is too high for regular carpet. It’s really difficult too push it on carpet, and the brushes stop spinning. It seems to be a design flaw.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vacuum! Dyson does not disappoint!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum! This has all the attachments you need and some you don't. It has great suction and is not too heavy to use comfortably. It is easy to push and maneuver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loooove love love this vacuum!!! My house feels so clean and fresh after I use it! Wouldn’t trade it for the world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great!! All the attachments let you deep clean everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for allergy sufferers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for options to replace our older Dyson that was over ten years old and were happy to see this model was on sale for a great price. The vacuum works really well and was easy to assemble. The only drawback is the weight, but that was something we were willing to deal with since it works as well as it does.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It sucks in multiple of ways

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mixed feelings. Suction is great. It sucked so much out of my carpet that my carpet felt soft. Even the hand held tool took my matted carpeted stairs and made it fluff up again. I think the tool was really for furniture, but great for stairs. The vacuum is heavier to push, but not horrible. I would not recommend for those who have weeker arms. The hose does expand a lot but kind of awkward, might get use to it. The cord is extremely long which is awesome. Wish it had a better carrying handle, nervous bringing up and down stairs cause can only carry by the canister or by handle where the hose detaches. I will keep this vacuum cause of the suction and hopefully i will get use to it and learn to like it better

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi,
      Thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdyson@dysoncanada.ca and in the Subject Line please include: "Dyson Review.
      Best Wishes,
      Dyson Customer Support dysonglobal

  • Rated 5 out of 5 stars

    Great Suction and Craftsmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Suction, a ton of attachments and great quality overall. Only minus no retractable cord and quite heavy of a vacuum even though it pays off when using the suction extension on the stairs

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Konstantin, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 4 out of 5 stars

    Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works great and we got a deal for Black Friday. The thing is that it can almost be to strong. My wife has to use her whole body to vacuum now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My not-so-love affair with my new vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to love my new vacuum, as I have loved it's predecessor for the last 15 years, but I really barely like it. It is very heavy and awkward to move around plus, although I have 3 dogs and should welcome it's cleaning power, it actually has too much suction power making it impossible to use on many of my carpets.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value vaccum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great power and versatility. This vacuum doesnt throw dust in the air. I ordered it from Bestbuy and received it next day. They had the best sale price I had found.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sucks too well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works great. Almost too great though depending on the quality of your carpet. The carpet we have upstairs was a bit shot and vacuum sealed too well causing it too be too difficult too push and made it overwork itself. However, once we got new carpet in it was great, still a little less maneuverability than the average vacuum but this is for deep cleaning so that’s to be an expected trade-off. I’d do research into if this vacuum will work on your carpet before buying but otherwise it’s the quality you expect from Dyson.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Dirty cant hide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WONDERFUL EXTREMELY POWERFUL. It just a bit heavy from the powerful suction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Ball vacuum is an excellent product. We are using it at our office and it works well on all floors and carpeted areas. We're very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong and durable. I am not gentle when using this machine. Which I like, its a tough and durable vacuum. It collects dirt and dust thoroughly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love! But had to take back

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is great the suction grabbed all the hair that my dogs leave around, but it’s very loud when on and hard to move around because of the suction and my home is small so I don’t have anywhere to store it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful suction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned another Dyson for over 20 years and it finally went had enough. After reading alot of reviews I finally pulled the plug and bought this model to replace what I had. Now, is it loud, I personally don't think it's bad. The suction is very powerful! I read comments on the wand being cheap plastic. I will admit it is plastic which I was shocked-it does seem cheap in that area. BUT, it does the job & honestly it is just the wand part that you attach the tools too, I don't see how it could say fall apart. Only time will tell-You do get a 2 yr warranty if you sign up the unit after purchase. All in all I feel Dyson is the best when it comes to their vacums!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Lots of settings and additional attachments.

    I would recommend this to a friend