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Customer reviews

Rating 4.4 out of 5 stars with 460 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 460 reviews
  • Rated 4 out of 5 stars

    Powerful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing power. So much so that it can be hard to push on carpet. Personally I love it. It’s loud but really effective

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Swept Away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in all corners, had a Dyson for 14 years, now I have one for another 14……,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY new Dyson replacing my old Dyson.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. I had a Dyson for 20 years. Very durable. I am sure this one will be the same. It picks up everything. It is not very loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I have ever purchased. With the price and has great suction. Also gets close to edges and in corners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Dysons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Dysons! They work so well. My last one did end up breaking but I immediately replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This vacuum sucks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum sucks up dirt and dust and pet hair with great suction. Very powerful and light. Comes with many useful attachments. Solid build a very good profuct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AS STRONG AS THEY COME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and most effective vac I've ever owned And can't beat the price from Best Buy 5 German Shepards and this has the longevity to keep up with massive dirt and hair accumulation. Love the ease of cleaning the filters to maintain the maximum quality of cleaning this thing can achieve

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi, thank you for sharing your response with us. We appreciate your efforts. We hope you will provide us with more opportunities to serve you in the future.
      Thanks for being the best part of Dyson.
      Best Wishes,
      Ridhu
      Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice vacuum for price. Great suction and cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would love it. So powerful vacuum. Suggest to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A healthier lifestyle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. It has a strong suction and the filtration system contributes to a healthier environment especially to those who have allergies and breathing issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner is outstanding. The power and the suction blows me out of my mind. The handling of this vacuum is very is easy and feels extremely light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Superior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, reliable machine with little to no issues

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    4th Dyson vacuum cleaner and I hate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my Dyson ball vacuum that was old and tired. I've never hated a vacuum until I bought this one. The vacuum has no foot pedal to hold it upright, so it relies on tilting the whole vacuum to unlock the handle to do your vacuuming. The unintended consequence of this is that the vacuum collapses every time you try to roll it down the hall when it's turned off. I hate to even use it because I know it;s going to collapse at least 50% of the time I try to wheel it to another room. This feature makes me wonder if the person who designed has ever actually used a vacuum before. It does vacuum well, but everything is flimsy plastic instead of beefy plastic and metal like my 3 previous Dyson vacuums. It seems like a cheap imitation of a Dyson. The value engineering has resulted in a terrible product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as the original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dyson feels cheeper then the first one I had. It is hard to get it to stand upright, it makes a click noise but if you let go it falls back and isn’t locked in an upright position. The suction is fine. It does pretty good I just feel like my first Dyson was made better and this is a cheeper made version of it and the quality isn’t as good. I don’t know if I will stick with the Dyson brand after this one do to the poorer quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs different carpet head

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction on this vacuum is fabulous! Only a shop vacuum can compare. Wonderful on floors, and attachments with exception of the carpet head which sucks up carpet so tight that cannot move device across floor. It needs a vent that can be controlled. From reading there is such head but cost another $100. So be aware. Customer service is non existent cause automated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sucks like crrazy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit specifically because it came with the no tangle hair attachment or whatever its called. It works great! Just wish it was bigger (wider). The vacuum itself has totally revived my carpet that was beginning to mat down. My only issue is i keep getting the cord caught up in the wheels.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Breezy, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 2 out of 5 stars

    Pros & Cons of purchasing Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: decent suction, 5 attachments, easy-empty cylinder. Cons: Grand Forks ND Best Buy didn't have anything similar to try. So, I went with high-end price believing I'd get quality. Bad call! Extremely difficult manipulating, strains body trying to navigate properly--impossible. I regret purchasing this vacuum. It seemed that at top-of-the-line price, I'd get what I'd paid for--no. So much hard plastic bound to create breakage problems,

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating this concern must have been for you, and we’re genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience.
      Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line. dysonglobal

  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.. our 4th one so far and never disappointed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum but the wheel started squeaking very early in it life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is powerful. Very strong suction. It is a little for me being 73 but tightening my arm muscles. So no complaints:)

    I would recommend this to a friend