Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$659.99

Customer reviews

Rating 4.4 out of 5 stars with 426 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the Ball Allergy Plus Upright Vacuum's suction power and cleaning performance, with many noting its ability to transform carpets. The vacuum also comes with a variety of attachments and boasts a solid build quality. However, some customers have expressed concerns about its maneuverability, weight, and noise level during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 426 reviews
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine with plenty of suction. Very good attachments.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Owned for 2 WKs

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works well. I wish they had built it better with places to put attachments. Its also on the heavy side when using it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I LOVE My New Dyson

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Dyson. My old one was in excellent condition & I gave my old one to my Mother. She has pets and she loves it. I believe it is the best on the market, and for an excellent price.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Ernestine, thank you for your wonderful feedback! We are thrilled to hear that you're enjoying your Dyson - Ball Allergy Plus Upright Vacuum. At Dyson, we strive to create top-quality products and provide exceptional service to our customers. Your comments are invaluable in helping us enhance our products and services. We would love to learn more about your experience to further improve our future offerings. If you have any additional questions or concerns, please feel free to email us at askdysonus@dyson.com. dysonglobal

  • Rated 5 out of 5 stars

    I would high recommend this product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to use. Good quality. I would Recommand this dyson product.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Maneuverability

    Rated 2 out of 5 stars

    Long time Dyson owner very frustrated

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have my 20 year old Dyson Ball and it’ set the bar too high I guess. This thing has a ton of power and I really wanted to love it. It “sticks” to my rugs and refuses to roll over them. The amount of force required to push it forward is ridiculous. I also have a newer Dyson v8 stick vacuum. It is a much better choice. I sadly returned this one within 2 days. Very disappointing!

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Dear,
      thank you for bringing the issues you've been experiencing with your Dyson Upright Vacuum cleaner to our attention. We are truly sorry for any inconvenience this has caused you, as we always strive to provide the best possible experience for our valued customers. Please be assured that we are committed to assisting you in resolving this matter promptly.
      To better understand the root cause of the problem, we would like to guide you through some troubleshooting steps. Our dedicated support team is ready to help you every step of the way. Please feel free to reach out to us at askdysonUS@dyson.com, and remember to include "Dyson Review" in the subject line to ensure a timely response.
      We appreciate your patience and understanding as we work together to address your concerns. Your satisfaction remains our top priority, and we are confident that we can help you find a resolution.
      Best Wishes,
      Dyson Customer Support dysonglobal

  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum picks up everything. The carpet felt and looked cleaner. I gave it a 4 star instead of 5 only because it is heavy - but it does an amazing job!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Susan, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Dyson upright

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very powerful suction. Easy to maneuver. Good amount of attachments.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Leonardo, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum for the price, easy to handle and gets light jobs done.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Clean carpets

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson... needed an update and this one worked wonders. Only have Dyson in our homes. Clean carpets again.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dyson Vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. So glad I finally took the plunge.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Kaitlyn, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works incredibly well on both floors and carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Function and Durability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid vacuum and no complaints so far! The price was perfect, and I feel this is a very durable vacuum.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the durability of your Dyson Ball Allergy Plus Upright Vacuum . We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top Notch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Dyson vacuums, this one doesn't disappoint...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect vacuum for pet dads

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great companion to man’s best friend. Whatever they can shed, this can pick up!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Bill, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    defective vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed, as I got defective vacuum. Suction is great, but brush head hard to move on carpet, it suppose to automatically adjust for carpet, but it doesn't. Best Buy replacing defective vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great power

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction is the best! I can go several days without vacuuming and my floors feel clean!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Repeat customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why we tried another brand when our Dyson of 15 years failed. This has the same power as our previous model, I would recommend this

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! dysonglobal

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    dyson just wow

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best vacuum machine I have ever owned, I have two cordless v10 model they are also amazing, but this one is the most loved one. the suction is like a Mircle, you should buy one without thinking twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum out there.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum ever owned. It is lighter than some other models we've owned. Works on thick carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dyson Ball Replacement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my old Dyson Ball, 12 years of use.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal