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Customer Ratings & Reviews

$659.99

Customer reviews

Rating 4.4 out of 5 stars with 454 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend

Customers are saying

Customers often highlight the Ball Allergy Plus Upright Vacuum for its amazing suction power, overall great performance, and useful attachments. However, some customers have expressed concerns regarding its maneuverability and weight. Additionally, a few customers have mentioned the noise level and its performance on carpets as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 454 reviews
  • Rated 5 out of 5 stars

    Dyson vacuum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum. The suction of this vacuum is very very strong. No other vacuum compete this Dyson vacuum. 5 stars.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Dyson. It’s an impressive machine. Highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my old Dyson. The new Dyson’s are very cheaply made. Everything is cheap plastic and the hose doesn’t connect to the wand. The quality has gone down for the price of them. It does work good and the suction is still good.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Thank you very much for taking the time to share your feedback with us. We are truly sorry to hear that your experience with the Dyson Ball Allergy Plus Upright Vacuum has not met your expectations in terms of build quality and design. We understand how disappointing it can be when a product does not reflect the standard you have come to appreciate from Dyson, especially after having a positive experience with a previous model. We are grateful to know that the vacuum is performing well and that the suction remains strong. However, we take your concerns seriously and would like to assist you further. We kindly encourage you to reach out to us via Dyson live chat or Dyson phone support, where our team will be able to look into the matter in detail and offer guidance or solutions that may help improve your experience. Thank you once again for your feedback and for choosing Dyson. We remain committed to delivering quality and ensuring that you receive the support you deserve. Best Wishes, Dyson Customer Support. dysonglobal

  • Rated 1 out of 5 stars

    Very Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy and loud. Doesn’t maneuver around corners and vey litt suction using attachments.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Got it on sale and it was money very well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and affordable Dyson. Does an awesome job and was on sale when I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, This vacuum has great suction and cleaning ability. Is as advertised

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Nothing runs like a Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing runs like a Dyson! Great deal and ease of ordering online and picking up in store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum cleaner. I would recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE My New Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Dyson. My old one was in excellent condition & I gave my old one to my Mother. She has pets and she loves it. I believe it is the best on the market, and for an excellent price.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Ernestine, thank you for your wonderful feedback! We are thrilled to hear that you're enjoying your Dyson - Ball Allergy Plus Upright Vacuum. At Dyson, we strive to create top-quality products and provide exceptional service to our customers. Your comments are invaluable in helping us enhance our products and services. We would love to learn more about your experience to further improve our future offerings. If you have any additional questions or concerns, please feel free to email us at askdysonus@dyson.com. dysonglobal

  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vacuum, Works well and it really strong, plus it has 6 years warranty from Dyson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson-Ball Allergy Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love this vacuum. This is my second one because a part broke on my first one which is 15 years old and I am waiting to get the part replaced.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - Ball Allergy Plus Upright Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 3 out of 5 stars

    Owned for 2 WKs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works well. I wish they had built it better with places to put attachments. Its also on the heavy side when using it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great heavy duty vacuum. Easily picks up pet hair and dander!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as it gets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an awesome investment so far. I would recommend this for every household…..

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Harry, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 2 out of 5 stars

    Long time Dyson owner very frustrated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have my 20 year old Dyson Ball and it’ set the bar too high I guess. This thing has a ton of power and I really wanted to love it. It “sticks” to my rugs and refuses to roll over them. The amount of force required to push it forward is ridiculous. I also have a newer Dyson v8 stick vacuum. It is a much better choice. I sadly returned this one within 2 days. Very disappointing!

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Dear,
      thank you for bringing the issues you've been experiencing with your Dyson Upright Vacuum cleaner to our attention. We are truly sorry for any inconvenience this has caused you, as we always strive to provide the best possible experience for our valued customers. Please be assured that we are committed to assisting you in resolving this matter promptly.
      To better understand the root cause of the problem, we would like to guide you through some troubleshooting steps. Our dedicated support team is ready to help you every step of the way. Please feel free to reach out to us at askdysonUS@dyson.com, and remember to include "Dyson Review" in the subject line to ensure a timely response.
      We appreciate your patience and understanding as we work together to address your concerns. Your satisfaction remains our top priority, and we are confident that we can help you find a resolution.
      Best Wishes,
      Dyson Customer Support dysonglobal

  • Rated 5 out of 5 stars

    Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected from Dyson, an excellent vacuum cleaner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth money for sure!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been dyson fan for a while, and prob never got dissapointed. Does the job perfectly!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 4 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum picks up everything. The carpet felt and looked cleaner. I gave it a 4 star instead of 5 only because it is heavy - but it does an amazing job!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Susan, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a nice vaccum. Used on rug that looked clean but wow it got hidden dust, sand and cat dander. The pet fur attachment works great too. Got a half price sale and very pleased.

    I would recommend this to a friend