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Customer Ratings & Reviews

$659.99

Customer reviews

Rating 4.4 out of 5 stars with 454 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend

Customers are saying

Customers often highlight the Ball Allergy Plus Upright Vacuum for its amazing suction power, overall great performance, and useful attachments. However, some customers have expressed concerns regarding its maneuverability and weight. Additionally, a few customers have mentioned the noise level and its performance on carpets as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 454 reviews
  • Rated 5 out of 5 stars

    Great corded vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 25 year old Hoover WindTunnel finally died. My last couple of cordless vacuums were Dyson and I was really impressed with them. Instead of buying another corded Hoover, I thought I'd give this Dyson a chance. I am so glad I did. Sometimes you need a little extra power and I find that a corded vacuum does that when you need extra cleaning power. This vacuum performed like a champ.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vaccum I’ve ever used!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works so much better than any other vaccums i have used before. It gets the cat hair out of the carpet so much better. Highly recommend.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 1 out of 5 stars

    Need to be extraordinary strong to move it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction is so powerful that it grips the carpet and you can’t move it across the floor. It says it has automatic suction adjustment but that doesn’t seem to work and there is no options to manually adjust the suction power. I am not strong enough to maneuver this machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum with plenty of suction and good stable movement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction is very good!!! Cleans carpet great!! Easy to empty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson suction better than Shark

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like Dyson. Tried shark but returned to Dyson with this purchase. It is a great cleaning machine. Just wish the handle formation was better when using wand. And I do miss the light that the shark had. Otherwise very pleased.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonUS@dyson.com. Dyson wishes you great health and Joy! dysonglobal

  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product all products should be like this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pickup and easy to maneuver around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Dyson vacuum that we have owned. It does a great job picking up dog hair and dirt.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hardwood floor only!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for hardwood floors but horrible on rugs and carpet. Meaning, it doesn’t vacuum any of my rugs! It shuts itself off. It also does “click” to stand up. I have to force it to stay standing. I was looking forward to this vacuum for so long and hate it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Vaccum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good suction very strong and very good because of the suction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a stick Dyson but with a shedding dog needed a vac with larger capacity. This works great, long cord easy to push and sucks everything up

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum has okay suction but the hose is very awkward and difficult to use. Vacuum is heavy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great suction but heavy and difficult to navigate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction on the vacuum was one of the best I’ve ever seen; however, the vacuum is extremely heavy, bulky, and is not able to become a handheld.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi, thank you for sharing your feedback. We are sorry to see from your review that our product did not meet your expectations and that you found it heavy to use. We understand that encountering problems can be frustrating, especially when you’ve invested in what you believed would be a high-quality product. However, we strive to provide the best experience for our customers. Please rest assured that our pricing reflects the quality and advanced technology that goes into our products. We appreciate your detailed review and will use your insights to improve our products. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. dysonglobal

  • Rated 5 out of 5 stars

    Dyson has the best products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i am in the need for a vacuum. My one and only thought is Dyson. Best Buy has always had pretty good sales.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 1 out of 5 stars

    Not worth your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst purchase I have ever made at Best Buy. It is so awkward. It will not snap back into the resting position after you stop vacuuming. It falls over because it is not balanced. The cord is always in the way. It does pick up dirt well but that is the only redeeming feature of this Dyson. I owned a Dyson before and loved it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Will recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this at a discounted price. Very efficient in cleaning corners and hard to reach areas

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Keith, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 3 out of 5 stars

    Strong but difficult to use on carpet.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong vacuum but impossible to push on plush carpet, I've looked into every remedy and nothing works. Would be great if you could manually adjust the pile height on the vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacumm cleaner! Highly recommend it as it is very eay to clean and picks up dirt and debris very easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuums great just don’t like that I’ve got to try to put it in the upright position a couple of times

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Michelle, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal