Customer Ratings & Reviews
- Model:
- 447961-01
- SKU:
- 6578452
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Maneuverability
Rating 4.3 out of 5 stars
- Ease of Assembly
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Ball Allergy Plus Upright Vacuum's suction power and cleaning performance, with many noting its ability to transform carpets. The vacuum also comes with a variety of attachments and boasts a solid build quality. However, some customers have expressed concerns about its maneuverability, weight, and noise level during operation.
This summary was generated by AI based on customer reviews.
Vacuum
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This bad boy is a great vacuum. Picks up dirt and debris very easy.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Heavy and tough to roll across carpet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted this product to be excellent based on name brand and price point but I am very disappointed. It is difficult to run across various carpet types. After only 6 months of use I’m just so frustrated I am giving up. I am buying another brand. I do not recommend!
No, I would not recommend this to a friendGreat Vaccum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is amazing how much more this vaccum picks up than my old one.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy!
- Cons mentioned:Maneuverability
So-so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pieces started braking and propution stopped. Over priced and doesn't last long
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support.
Sucks everything up!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great on carpet and bare floors and gets everything the others cannot
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Erica, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy!
- Cons mentioned:Weight
vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too heavy and instructions for assembly was not good.
No, I would not recommend this to a friend Do not recommend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't do very well on anything other than carpets. Have only had it for 7 months and it already is only about 60% as efficient as it was at the start. It is also starting to have issues with keeping suction as the mechanism that switches between suction and no suction is failing
No, I would not recommend this to a friendDyson Ball Allergy Plus upright vaccuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I really like it cleans well and its very quite
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Like this purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Dyson products I purchase at Best Buy. Thank you
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Dyson vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a Christmas gift for the wife. She loved it!!!
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Happy costumer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and good price and plenty of accessories
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy!
Dyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Not as heavy as my previous Dyson that I retired after 10 years
I would recommend this to a friendBrand response from Dyson Team
Posted .Hi Tammy, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonUS@dyson.com. Dyson wishes you great health and Joy!
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans very well. I was surprised by how well it cleaned. I've had my last dyson for over 5 years.
I would recommend this to a friendGreat deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We definitely got a great deal for a great product. The delivery was fast and we are very happy with the purchase.
I would recommend this to a friendDyson Ball Allergy Upright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my purchase.this vacume cleans exceptionally well on LVF and rugs. It
I would recommend this to a friendWorth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson is the best you cannot compare. Don’t waste your money on other brands.
I would recommend this to a friend- Cons mentioned:Maneuverability
Not worth the monies
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extension wand to short hard to use and put back, all accessories do not fit on vacuum, will not pick up sunflower seed, small bites dog food, had less than a month screws on footboard already fallen out
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed the concern that you were facing an issue with your Dyson Upright Vacuum. We do apologize for the inconvenience and know how frustrating this could be. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Kindest Regards,
Dyson Customer Support
It sucks! Both good and bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing sucks so hard, I can’t even push it on my carpet! This model doesn’t have an adjustable head, very disappointing.
I would recommend this to a friendSucks . . . Literally too much!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used DYSON Vacuum Cleaners for literally 15 Years. My last one was a Dyson 2 and was awesome until it just gave up.. When this one went on sale, I jumped at it. Maybe I should have read reviews. While the vacuum picks up amazing, it's only. amazing on Hard Surfaces. I cannot vacuum any rugs with this thing because it literally tries to "EAT" the rug. Very disappointing indeed. I thought it was something I was doing but no, this is just a plain defect. I wish someone from Dyson would call and let me know what the issue is and how it can be fixed!! Or suggest and alternative product and I would "Gladly" trade this guy in today!!
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing a review. We apologize for the inconvenience caused as you are facing an issue with the Dyson machine. We understand that encountering problems can be frustrating, especially when you’ve invested in what you believed would be a high-quality product. However, we strive to provide the best experience for our customers. Rest assured, we are committed to assisting you and we will resolve your issue as quickly as possible. We would also like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
- Cons mentioned:Maneuverability
I want my old Dyson DC15 verses the new models.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to push on thick carpet got sore arm. On area rugs, it sucks them up and gets clogged up in the roller.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your feedback with us. We sincerely regret the difficulties you’ve encountered with the machine. We understand how frustrating it must be when using it on thick carpet and area rugs, and we truly appreciate you bringing this to our attention.
Your satisfaction is very important to us, and we want to ensure you have the best possible experience with our products. We would love to look further into this for you and troubleshoot to determine the root cause. For detailed assistance, please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter.
We appreciate your time and look forward to assisting you.