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Customer reviews

Rating 4.5 out of 5 stars with 1199 reviews

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  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.4 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,199 reviews
  • Rated 5 out of 5 stars

    Happy Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing how much pet hair this dyson picks up with just one pass through the room. You can tell it goes really deep into the carpet just from how it handles. Best vacuum ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vaccumn !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson is great, it’s heavier then my shark was but seems to be made well, clean amazing my and overall I’m happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson animal ball

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The animal ball works great. We have multiple animals and after we vacum there doesnt seem to be any hair on the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Dyson I have owned and they last for years. This vac has wicked suction and I was amazed what it picked up after vacuuming behind my old one. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson for the win!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had many vacuums in my life. But none of them come as close as this one! Carpet, tile, wood. Doesn’t matter it’ll pick up all our pet hair, crumps and dust bunnies. 100/10 would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love to vacuum because of my Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Dyson died after 15 years! The only product type I was looking for was a Dyson. I chose this model and I was not disappointed. The vacuum works great and picks up everything. Love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst and most expensive vacuum I’ve ever had!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your money buying this vacuum. It does not operate well on carpet or flat, hard surfaces. Suction from the vacuum is terrible. The head falls off all the time. It is hard to stand the vacuum up after you have been vacuuming because the mechanisms just don’t operate smoothly. It is extremely heavy. While the wand suction functionality works well the hose is so rigid and in flexible that it is hard to operate just the hose itself to suck debris from corners and baseboards. I have actually pinched myself between the ridges in the hose when it retracted to go back in its holster.. this vacuum is extremely hard to maneuver. If you vacuum up tissue off the floor, forget it it will not pick it up. It will just break it in 1 million pieces and leave a bigger mess than when you started emptying the vacuum through the filter list canister is very easy but overall, I would not recommend this vacuum. In fact I want my money back. I paid over $400 for this vacuum and I’ve had way better vacuums for under $100. Dyson if you are listening, give me a call. I want my money back also because of this experience, I will not be buying anything else with your brand. Too bad because I was interested in your hair care products.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support dysonglobal

  • Rated 5 out of 5 stars

    Best dog vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vaccum for anyone with dogs! Definitely worth the investment. There is the grooming toolkit, sadly doesn’t come along with it considering the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson rocks!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up buying 3 of these over the last few years and they are all going strong. Perfect for pet hair and always amazes me how much they pick up versus other vacuums

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a dyson ball for more than 5 years so I went for the same brand and style. Its a bit heavy but suck in the dirt. good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the old so much needed a new one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had and Animal 2 for 7 years with not one issue, finally the parts started to fall appart. So purchased this new version which has a smaller head so it goes in small spaces like around toilets and is much quieter. The hair removal features in head is a great innovation, so no need to clean brush head. Great work Dyson...customer for life.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Jay, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I was surprised at how clean it made my carpet. The design is awesome easy maneuverability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase but a little heavy. Assembly a little tricky.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Penny, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! dysonglobal

  • Rated 4 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the power of the vacuum. It glides quite easily on hard floor and can adjust to work on carpet. The only thing I’m not crazy about is the wand. It’s quite awkward to use…but not too bad though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! The vacuum has amazing cleaning power!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I needed a new vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weve had our curret vacuum doe almost 10 yrs . I wanted to get my self a mothers day gift & weve been talking about a new bathroom . I do love new equipment & its super easy to use & carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This vacuum really sucks! ( as it should)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from my 7 or 8 year old dyson, which still works, just not picking up as well as it used to. Went with the animal 3 , due to alot of Rottweiler hair, i didnt have back then. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for pets and regular

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course dyson is a good brand, but this vacuum is great. So easy to roll around and to get under lower furniture. Wife and i love this vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Assemble and works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson Animal 3 works very well and is easy to assemble. It seems to pick up all the dog hair very well. I'm happy with it so far (haven't owned it long enough to discuss reliability)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for carpet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too heavy and hard to maneuver around my floor :( but I will say has amazing suction if you have carpet.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.

      Best wishes,
      Teanna
      Dyson Expert Dyson-EN_US