Customer Ratings & Reviews
- Model:
- 405866-01
- SKU:
- 12179948
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.4 out of 5 stars
- Ease of Assembly
Rating 4.6 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the vacuum i needed for my dog that sheds twice a year for six months at a time.
I would recommend this to a friendSweeper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, well built, good price from Best Buy
I would recommend this to a friendWorth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before purchasing I really questioned spending this much on the vaccum. Believe the hype 100% worth it.
I would recommend this to a friendDyson disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had 2 problems now with this vaccuum cleaner. First problem head would not stay on vacuum cleaner when vacuumed. Now wand stick would not go into slot. Is going in at a 45 deg. angle. Would not fit properly at top. Had to get a new pc. from Dyson.Actually FaceTimed Dyson showing the issue. Hopefully this will work but I am disappointed with Dyson quality.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your feedback. We're truly sorry that you've experienced multiple issues with your vacuum cleaner. We regret any inconvenience this has caused, especially after you took the time to show us the issue via FaceTime.
At Dyson, we are committed to providing our customers with the best possible experience, and your insights are invaluable to us. We understand your disappointment and want you to know that your concerns have been escalated to our quality team as we continuously work to improve our products.
If you’d be open to discussing your experience further or need additional assistance, please feel free to reach out to us at askdysonUS@dyson.com with "Dyson Quality Concern" in the subject line. We are here to help and hope to restore your confidence in Dyson.
Best Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best vacuums I have had. I believe it’s much stronger than Shark made vacuums. I am enjoying it. Thanks
I would recommend this to a friendNee vaccum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for what we need. We teceexcellent srrvice from Best Buy.
I would recommend this to a friendDoesn’t last
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was good for a while then it overheated. Cleared out all debris and issue still remains. Kinda sucks losing 400 bucks in less than 4 months.
No, I would not recommend this to a friendGreat machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the extra price was worth it, but I returned it and got a Shark at Sam’s Club instead.
No, I would not recommend this to a friendVacuum
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum I've ever owned Dog hair is picked up incredible
I would recommend this to a friendExpensive but good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish there was place to keep all attachments. Cylinder is fairly small. Overall it's great but overpriced.
I would recommend this to a friendGreat vacuum cleaner
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum cleaner. Great at picking up dirt. Worth the money
I would recommend this to a friendDYSON - Beware, DO NOT BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please beware STAY AWAY from this Dyson vacuum cleaner. I purchased this on 01/13/2025 and it scratched (deep) my expensive hardwood floor with the first use and tore the kitchen floor mat. I contacted Dyson support and they are hard to deal with. Sent all the pictures and explained how much damage this vacuum cleaner has done. No help was offered. The vacuum cleaner is returned to the Bestbuy store. Please don't waste your money and time in dealing with the issues. It's not worth it. It's like Dyson is cheating innocent citizens by selling their sub-par quality vacuum cleaner and getting the floors damaged. BEWARE of this trap.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
Thank you for sharing the response with us. We do apologize for the inconvenience and understand how you must be feeling. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. However, do not worry, we are here to help you. We will surely work on your valuable feedback and will try our best to get a better experience ahead so that this issue does not come up in future. For any future instance, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For any queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Dyson vacuum
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great entry level Dyson product. Surprises me it doesn’t have a light
I would recommend this to a friendMr
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good vacuum. Does well on my high traffic areas and with pet hair.
I would recommend this to a friendCant beat it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson is just the best, we have animals and the new anti hair roller works amazing
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love it my friend recomended this vaccouime
I would recommend this to a friendDyson Ball Animal 3 upright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect machine!! Eats very crumb, grain of sand, and dust that sits on the carpet.
I would recommend this to a friend
Dyson
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product been using Dyson forever. Definitely recommend
I would recommend this to a friendDyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has good suction, but isn't easy to push. I get a workout.
I would recommend this to a friendDyson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its really to heavy to move around and things get caught between the roller and the guard
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. Thank you for sharing this feedback. We'd be happy to help troubleshoot any issues you might be having with your Ball Animal 3. Feel free to reach out to us directly at askdysonUS@dyson.com and we'd be happy to assist!
Best wishes,
Kelly
Dyson Customer Support