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Customer reviews

Rating 4.5 out of 5 stars with 1197 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.4 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,197 reviews
  • Rated 3 out of 5 stars

    Not for me.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has powerful suction but too obtuse to manipulate between spaces. Very heavy to push around the floor which isn’t ideal for the daily use. It gets tangled up too easily with the rug fringe or any decorative fabric and eventually gets stuck or over heated. I returned it with the bestbuy warranty to exchange for the cordless Dyson model,

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi, thank you for your review. We really appreciate your effort and time. We can completely understand your frustration regarding this concern. However, we strive to provide the best experience for our customers. We will surely share your valuable feedback with our dedicated team. We would like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. dysonglobal

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gear vaccine for those with animals. Picks up very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One sweep gets it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing irritates me lore than having to keep sweeping the same spot more than once: twice Tops. The Dyson has not let me down. I’m done vacuuming after my large HAIRY dog in no time. Five stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Typical Great Dyson Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson usually has excellent products and this one is no exception. Perfect for all home uses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Ball is durable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a Dyson household. We had our last Dyson Ball vacuum since 2011 and just replaced it in 2024. They are durable, long lasting and clean up well after children and pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing. Some of the strongest and efficient sucking ive ever experienced. Took about 5-10 minutes to assemble from the box and I put it right to work. My previous vacuum had been broke for a few weeks so this dyson had it’s work cut out. It sucked up every drop up and left nothing behind! I nicknamed it Teanna T due to its impressive ability. I look forward to all my future cleaning sessions with it! Def recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vaccum works great, good quality, only downfall is its hard to lock handle in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a quality vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally something that will pick up the dog hair on my carpet! It works so well with multiple settings so on any type of flooring. Love the extra long cord and wand for getting ceilings. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My oldest had a shark for year but i told her this would be perfect for her needs . SHE LOVES IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holy Cow!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy Cow! That's the vacuum i was looking for my entire life. Its a bit heavy (I'm a 5'1 small frame) but the suction is all i have ever dreamed of. It's awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, this is our second one we have purchased!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love the fact that I can use it on hard wood and carpet. Pick up everything in one go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has amazing suction power the floors look so good after vacuuming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A but heavy but i love the power it has. Picks up all of the dog hair on carpets and floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It picks up!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction on this thing is stronger than any vacuum I’ve ever experienced. This is what I’ve been looking for! It’s heavy for my wife to push around and gives her a work out but she says it is worth it. Hopefully it holds up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Animal Ball- it's great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum- I have multiple dogs and cats and this vacuum literally sucks all of the dander right out of the carpet! Great suction and cleaning power! Definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. It cleans really well. We have three boys and two dogs and we’re on a farm so there’s always a mess. The only downfall is that it is really heavy so to take it downstairs it is too tough for younger kids doing their chores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans really really well. The Best Vacuum we ever had.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Rahul, thank you for providing your great feedback! We are delighted to hear that your Dyson - Ball Animal 3 Upright Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Very powerful!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I have a cat, and this vacuum cleaner works very powerfully to pick up all cat’s hair from rugs! Very easy to operate and use! The price is very low for such a powerful machine! Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum! It’s a Dyson so you know it’s good!

    I would recommend this to a friend