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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1215 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.4 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,215 reviews
  • Rated 5 out of 5 stars

    BEST VACUUM on the Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Dyson Animal Vacuum. BEST Vac on the market. I have worn out three in 20 years that says it all. Never had an issue with any of them. Would not buy anything else!!!! Don't waste your money on any other this is THE ONE!! Thank you, DYSON, for making my life with furry friends easier!!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Jackie, thank you for providing your great feedback! We are delighted to hear that your Dyson - Ball Animal 3 Upright Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Typical Great Dyson Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson usually has excellent products and this one is no exception. Perfect for all home uses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very powerful!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I have a cat, and this vacuum cleaner works very powerfully to pick up all cat’s hair from rugs! Very easy to operate and use! The price is very low for such a powerful machine! Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum does a great job cleaning. Easy to use over hard floors but hard to push on carpet so I recommend making sure the roller head is raised up so the suction doesn’t make it as hard to push. Other than that small issue the vacuum is a great purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong suction, but overall not impressed. It’s heavy and not the easiest to maneuver around furniture. What’s more frustrating is how difficult it is to find replacement parts. When the roll hose tore and a small clip broke, I spent weeks trying to find the roller, most weren’t available on Dyson’s site or from third-party sellers. For a vacuum at this price point, I expected better long-term support and easier maintenance. If anything breaks, good luck getting it fixed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and quite powerful. Works great! Recommended.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Paul, thank you for your wonderful feedback! We are thrilled to hear that you are pleased with the performance of your Dyson - Ball Animal 3 Upright Vacuum. Your comments are invaluable to us as we strive to enhance our products and services continuously. If you have any further questions or concerns, please don't hesitate to reach out to us at askdysonUS@dyson.com. Wishing you great health and joy! Best regards,
      Dyson Customer Care dysonglobal

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gear vaccine for those with animals. Picks up very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vaccum works great, good quality, only downfall is its hard to lock handle in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent suction! I hope to say the same a year from now. Verh easy to empty/clean. Maneuvers around everything and the wand stretchedms so long i can almost clean an entire staircase without having to relocate the vacuum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Easy to use. Only 4 stars because I dont like wand. It is very stiff which makes it a bit inconvenient. It is powerful and very easy to empty after use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My oldest had a shark for year but i told her this would be perfect for her needs . SHE LOVES IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I have ever had!! I usually stick to buying cheaper vacuums but my husband said that if we actually spend a little more and invest in a nice vacuum , it won’t break all of the time! So we did and he was right! This vacuum is AMAZING!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Fernando, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Animal 3 Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 4 out of 5 stars

    Good but issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cleaning power but there are some things that I don't care for. The ball makes it easy to steer. However the hose extension is awkward to use. And the whine of the vacuum is awful. Wear headphones when using.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great first but it does last more than 2 years, always consider getting a protection plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love the fact that I can use it on hard wood and carpet. Pick up everything in one go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good suction cheap plastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction and easy to use and maneuverable for cleaning with ease. Build does feel cheap with thin plastic on some piece will have to wait and see how it holds up to our household chores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has amazing suction power the floors look so good after vacuuming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, this is our second one we have purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good vacuum , works well on carpet and wood floors and has a very good suction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful cleaning, designed well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful cleaning and designed well. The way it twists to direct the head is especially nice. Emptying the bin is easy but does require a bit more effort to empty the fur when it gets fully loaded. It does take some getting used to with all the little features. The effort to push seems too high but I attribute that to the powerful suction it creates.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi, thank you for sharing your response with us. We appreciate your efforts. We hope you will provide us with more opportunities to serve you in the future. Thanks for being the best part of Dyson. For any future queries, please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review".
      Best Wishes,
      Ridhu
      Dyson Customer Support. dysonglobal