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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1215 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.4 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,215 reviews
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set setup and use. Love that almost all pieces are removable pretty much impossible for something to get stuck in the vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A new LIFETIME DYSON FANATIC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this vacuum after throwing away one a year for the past 10 years. Love that when you vacuum hardwood or tile it doesn't throw the litter or dust back on your floor or feet. The suction is amazing. The fact that you can take almost all of it apart and clean it is amazing. No more smelly vacuum either!! The filters on this bad boy are amazing! Will never go back to using a Hoover. DYSON FOR LIFE!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vacuum with a weak feeling handle

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans really well but the level of plastic in this thing for the price point is a concern long term I dunno how well it will hold up, but for now it does suck up stuff out of the carpet way better then any other vacuum I've owned, I just dont care for how the handle feels when pushing it, it feels almost flimsy

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Andrew, thank you for sharing your response with us. We appreciate your efforts. We hope you will provide us with more opportunities to serve you in the future. Thanks for being the best part of Dyson. For any future queries, please feel free to reach us by email askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review".
      Best Wishes,
      Ridhu
      Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    My wife loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum we’ve ever owned! It’s so powerful and makes you feel like you’re finally actually getting th floor clean. never seen my wife so happy. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we bought it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it; it was worth the investment. Gets carpet very clean, no longer need to use carpet fresh. I love the super long cord; it allows for maximum vacuum time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than the stick vac by far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum ever. It is a little heavier than my Dyson stick, obviously, but it is much more powerful. I can fill up the canister nearly every use. My carpet literally feels softer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality & Great Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is compact & well designed with very powerful suction. This replaced 2 vacuums of another brand which lasted only 2-3 years each. So far we are pleased with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMazing suction power.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super suction! Easy to put together. Love that carpet beaters don't collect hair! Easy to dump debris out of canister.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum! Another wonderful Dyson design.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a similar Dyson that I had for years. This one literally picks up where the old one left off. Great product as you'd expect from Dyson. I don't the assembly instructions are well done,

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 2 out of 5 stars

    This is be my last Dyson!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned 5 Dyson vacuums in total. They quality is nothing like it use to be. Just comparing my last animal ball upright to this one, hands down Dyson is all about profit. The suction seems equal, but pushing the vacuum shouldn’t be so hard. My old Dyson had pull and it wasn’t so hard to vacuum. It was quite enjoyable. With this new upright I feel like you need to be super woman just to do a simple task. Vacuuming shouldn’t be that hard. Don’t waste your money. Do your research and find a better vacuum for your house!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for the previous Dyson we had which was damaged (it was dropped). This replacement has suction like you won't believe. About the only complaint is that it's a bit awkward to stand it upright when storing. Other than that, it's great.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Vacuum

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This vacuum has really great suction and picks ho everything however itis pretty bulking and somewhat heavy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great suction, not ergonomic, terrible design

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent suction, poor design. The plastic features of this vacuum feel cheap. Dyson put so much into the suction part of the vacuum but seems like little thought into the practicality and design of the other functions. Taking the hose out to clean under sofas is difficult, counterintuitive and the rigid tube makes it impractical for using the hose. The hose should be bendable. For the price of this vacuum it should have a self-retractable cord and better accessories. It should be easier to carry and transport it. When I try to raise it to ride it on the back wheels the vacuum unhinges at the bottom. It is diifuclt to maneuver because it is unstable. Taking it from upright to vacuum position should be softer. The vacuum is just not ergonomic. What you are paying for with a Dyson vacuum is for the suction and that is it. Everything else is very impractical and sadly the plastic parts feel cheap. Basically it is great for vacuuming floors but terrible for using under small, tight places or on stairs, or with the accessories.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson or nothingl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum we have ever owned. Going back to get a small cordless soon.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Really Sucks!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Dyson vacuums suck! And in the good way! Carpet has never been cleaner. Set up was easy and overall use is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return to Dyson @ Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson, makes the best vaccum's on the market. This is my 3rd one. They had become quite expensive and they had some flaws so I purchased a different brand but it was not comparable to Dyson. So when it started loosing suction I found the Dyson on sale at Best Buy and I am happy to say the flaws that I experienced have been fixed and the suction is unbelievable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacumm overall.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty great vacuum overall. The suction is far stronger than my first gen one. I only have two attachments, so I cant really speak on all the cool gadgets you can get for this thing. The one complaint I do have is when vacuuming if you bump the head against the basebord or a peice of sturdy furniture it makes a loud squeaking sound. Other than this binding squeaky sound it is a very nice unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and this product works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and easy to use. I love the oscillation for the ease into corners & tight spaces. It has worked well on my hard floors, area rugs & my shag rug. I love it & I highly recommend it if you don’t have a Dyson.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Animal 3 Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is very powerful and grabs everything along baseboards. I love the extra long cord. You will get a good core workout when vacuuming carpet though!

    I would recommend this to a friend