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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.5 out of 5 stars with 1132 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.4 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ball Animal 3 Upright Vacuum with 2 accessories, particularly its strong suction and overall performance. Users appreciate its ease of use and effectiveness in cleaning carpets. Some find it heavy, while others have commented on the noise level and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,132 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dyson lives up to the hype

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as the Dyson mythology has built it up to. Heavy and not the most intuitive controls and design, but it works great. Feels study, so hopefully it will last for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing! My carpet looks brand new every time I use it. It’s great on hardwood and tile as well.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently traded in my older Dyson Ball Animal upright vacuum for this one. It gets the job done just like the older version, the manueverability is alittle more stiff but there are different upgrades on this compared to the old. Its still brand new to me but I would recommend if your looking for another Dyson vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Best Buy Employee

    Rated 5 out of 5 stars

    Dyson does it again!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last Dyson I bought was about 20 years ago. That one died and this seemed like the perfect replacement. Great suction, they extended the length of the hose, changed the ball to more of a plastic than rubber so hair doesn't stick to it. Love my Dyson!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Very Powerful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this vacuum to replace an older Dyson that we had seemingly forever, I cannot believe the power of this one. Feels like it is going to suck the carpet fibers right out (it doesn't of course). Just a really deep clean!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    super strong compared to handhelds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very strong, not like any of the handheld ones, if you want serious power this is it.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dyson vacuum. It’s power and easibility of use is unmatched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Animal 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works outstanding! If you have pets, you need this! A+

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Function effectively for its intended use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoroughly removes dust and effectively cleans. Excellent Vacuum

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    The worst and most expensive vacuum I’ve ever had!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your money buying this vacuum. It does not operate well on carpet or flat, hard surfaces. Suction from the vacuum is terrible. The head falls off all the time. It is hard to stand the vacuum up after you have been vacuuming because the mechanisms just don’t operate smoothly. It is extremely heavy. While the wand suction functionality works well the hose is so rigid and in flexible that it is hard to operate just the hose itself to suck debris from corners and baseboards. I have actually pinched myself between the ridges in the hose when it retracted to go back in its holster.. this vacuum is extremely hard to maneuver. If you vacuum up tissue off the floor, forget it it will not pick it up. It will just break it in 1 million pieces and leave a bigger mess than when you started emptying the vacuum through the filter list canister is very easy but overall, I would not recommend this vacuum. In fact I want my money back. I paid over $400 for this vacuum and I’ve had way better vacuums for under $100. Dyson if you are listening, give me a call. I want my money back also because of this experience, I will not be buying anything else with your brand. Too bad because I was interested in your hair care products.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support dysonglobal

  • Rated 4 out of 5 stars

    Hard to Push on Carpet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just replaced my old but still running Dyson. This one, for some strange reason, is hard to push on carpeting. Pulling is fine, but it is harder to push than it should be. I’ve only used it for a month so maybe it’s in its breaking in period? Strange.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson Ball

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum kept breaking due to pet hair getting tangled. Have only needed to fully clean the bottom brush once in the year we’ve owned the vacuum. It cleans everything we need it to with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 4 out of 5 stars

    Awsome vaccum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about my dyson strong suction very user freindly.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gets everything I have pets and this worked

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Animal 3 Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical on spending this much but was not disappointed. I ran my old (high end HEPA) vacuum a few passes on an area rug then ran the Dyson. I couldn't believe what it picked up even following behind the old (high end HEPA vacuum) it was replacing. Satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is the Vacume of your Dreams.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just the vacume I have been waiting for. Ease of use and put together too.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Sean, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! dysonglobal

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Simply the best vacuum available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific vacuum with unbelievable suction. Great maneuverability and versatility. Significantly preferred over a cordless version which have a limited capacity. We absolutely love it. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning
    Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    power excellent. Maneuvering & weight tough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuums cleaning power is amazing. I read reviews that it was heavy. This is an understatement. I am a very fit and active 67 yr old. My right arm hurt for a week. My strong 31 year old talked about how heavy and cumbersome it is. I loved the smaller one.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello,
      Thank you for sharing the response with us. We do apologize for the inconvenience and understand how you must be feeling. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. However, do not worry, we are here to help you. We will surely work on your valuable feedback and will try our best to get a better experience ahead so that this issue does not come up in future. For any future instance, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For any queries, please feel free to reach out to us. Thank you so much for your patience.
      Best Wishes,
      Dyson Customer Support. dysonglobal

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dyson Vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this vacuum for over a year now. We have multiple long haired dogs and this is the only vacuum that has worked for this long. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    This is it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction on this vacuum is great. It works great for picking up dog hair. We have tried so many and this is the one. Purchasing from Best Buy makes it easy as always.

    I would recommend this to a friend