Customer Ratings & Reviews
- Model:
- 405866-01
- |
- SKU:
- 6504486
Customer reviews
Rating 4.5 out of 5 stars with 1215 reviews
(1,215 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.4
Rating 4.4 out of 5 stars
- Ease of Assembly4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are positive about the Ball Animal 3 Upright Vacuum's strong suction, overall performance, and ease of use. Many appreciate its ability to effectively clean carpets and its powerful motor suitable for household use, as well as the ample cord length. However, some customers have noted the vacuum's weight as a potential drawback. A few customers have mentioned the noise level and price as potential downsides.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good but detachable hose is difficult to use
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this vacuum, as it was on-sale with a pretty significant discount. I have 2 dogs, one of which is a German Shepherd that sheds like NO other! I go through vacuums more often than I'd like, so I'm hoping this one stands the test of time a little longer than other I've purchased for less money. I like the maneuverability, although, due to its construction, cannot get under small spaces. One MAJOR complaint that I have is the detachable hose. It is NOT the easiest to use. I feel like a contortionist when I need to use it. I wish I could articulate how annoying it is. Other than that, I feel like it gets up as much dirt and dog hair as any other unit I've owned, if not more. I also own a Shark, that I use in another area of my home, which is comparable in picking up dirt and hair AND the detachable hose is almost as annoying to use. I'd give 5 stars if the hose was easier to use.
I would recommend this to a friendRated 5 out of 5 stars
Dyson
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson are a great vacume and worth the money woll alway buy another .
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - Ball Animal 3 Upright Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Rated 5 out of 5 stars
Great Vacuum for Dogs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. We have large dogs, and this vacuum cleaner works as advertised.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Rated 5 out of 5 stars
Best vacuum ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this every other day for my golden retriever's hair and it is incredible. I have never had such a clean home, both because this vacuum is amazing and it makes me actually want to bother cleaning because it just works everywhere. Hardwood or carpet, this gets the job done and should be what all pet owners purchase.
I would recommend this to a friendRated 4 out of 5 stars
Overall 4/5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Assembly was straightforward, clear instructions. The "ball" is fine for maneuvering; weight requires arm strength. We have two cats, 0 dogs/kids. No stairs. The straight end of the attachment tube is difficult to maneuver with areas within 1'-3' away. Happy overall.
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum cleaner
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a bit hesitant on purchasing this seeing the price but I’m glad I took the jump and bought it! It’s hard finding a good vacuum cleaner since I have pets and this one has not failed me yet. It sucks up dirt and hair with great power and helps keep the house clean.
I would recommend this to a friendRated 5 out of 5 stars
Loving My Dyson!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second Dyson!! My first Dyson lasted 15 years so I decided to buy another, in hopes it lasts as long.
I would recommend this to a friendRated 4 out of 5 stars
Great Vacuum needs better Extension mechanism
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best vacuums my only gripe is the extension the comes out is not nearly as good as advertised and doesn't go very far its actually pretty frustrating to use because it doesn't extend more and pull the vacuum. Other then that best vacuum for pet hair on the floor
I would recommend this to a friendRated 4 out of 5 stars
Great but heavy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum no complaints about its ability to clean. The only downside is that it’s so heavy and hard to push/pull.
I would recommend this to a friendRated 5 out of 5 stars
Dyson - Ball Animal 3Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought my carpet was clean but after using the Dyson vacuum I was surprised how much dirt it pulled up.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Gregory, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Rated 5 out of 5 stars
Great Dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Dyson the first i gave to my mother and i biught this one for myself. Absolutely great suction power.
I would recommend this to a friendRated 4 out of 5 stars
Excellent Vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum ive ever owned for sure. The only part of the vacuum i thought was a bit disappointing was the hand vacuum tool part. Its a little bit awkward to maneuver if you want to clean something flat that is higher than your vacuum, but its not a dealbreaker!
I would recommend this to a friendRated 5 out of 5 stars
Simply the best for pets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two german shepherds and there is no othwr vaccum that even comes close to the Dyson Ball animal 3
I would recommend this to a friendRated 5 out of 5 stars
Dyson Ball Animal
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!! This vacuum is worth every penny. Would recommend to anyone
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Jennifer, thank you for providing your great feedback! We are delighted to hear that your Dyson - Ball Animal 3 Upright Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Rated 5 out of 5 stars
Simply the best vacuum available
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific vacuum with unbelievable suction. Great maneuverability and versatility. Significantly preferred over a cordless version which have a limited capacity. We absolutely love it. Highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Dyson Ball
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum kept breaking due to pet hair getting tangled. Have only needed to fully clean the bottom brush once in the year we’ve owned the vacuum. It cleans everything we need it to with ease.
I would recommend this to a friendRated 5 out of 5 stars
Good vacuum cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are pleased with this vacuum cleaner. It’s easy to use and works well.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - Ball Animal 3 Upright Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Rated 5 out of 5 stars
Dream vacuum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As someone who doesn’t spend this much of household appliances often this has always been a dream vacuum of mine and man it delivers. My apartment is 90 percent carpet and I have two cats and it picks up stuff that I didn’t even know was there. I’m in love.
I would recommend this to a friendRated 2 out of 5 stars
This was promptly returned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After many years of only purchasing the other big name brand I really wanted to like this having high hopes based on all of the hype but it was a giant disappointment. It is possible that ours was just defective but I suspect that these were just design flaws. Right off the bat it was super frustrating that I could not transport it around the house on the back wheels (turned off and moving room to room) without the wheels popping back and collapsing the entire unit to a vacuuming position making it almost impossible to push when turned off. Then while vacuuming twice the head just fell off even though I had been sure to lock it in place after the first time it fell off. The suction was pretty decent but I'll just share that I had returned this and immediately went back to that "other" big brand and when I came home to test it out it had almost a half of a canister still filled even after having used this. Bottom line; it wasn't worth the time for me.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your detailed feedback regarding the Dyson Ball Animal 3 Upright Vacuum. We are truly sorry to hear about the issues you experienced, and that the product did not meet your expectations. We understand how disappointing this must have been, especially after having high hopes. It sounds like you encountered several frustrating problems, including difficulties with transporting the vacuum and the vacuum head detaching during use. We appreciate you bringing these concerns to our attention, as they help us identify areas for improvement. We would like to investigate this further to understand whether the issues were due to a defect or design flaws. We would like to look further into this for you. For detailed information, please email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Rated 5 out of 5 stars
Best pet vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best vacuums! Especially if you have pets.
I would recommend this to a friend









